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Visited for work meetings and we were looked after by Claire- excellent service very attentive and the meeting rooms were a good size, clean and comfortable with lots of refreshments …
Came here as visited family nearby, absolutely made up with picking this venue. Spotless rooms, great food, easy to find and well managed! And a lady called Joanne platt went …
Great gym and facilities jack Eaton pt great lad to be around in gym
Jack Eaton👏 wow breath of fresh air this lad… up and coming I’m telling ya💪🏋️🏋️🏋️🏋️🏋️
I did an aqua class recently and was the first time I have done one and the instructor Caitlin made it fun and friendly and I can't wait to go …
Was my first time using this gym I was a little uncertain but staff member Caitlin was super helpful. She showed my the scales, talked me through the classes on …
Stayed here with my boyfriend to see a concert as other hotels were full but even though this was further away it was a pleasant find and easy to get …
Fantastic service! Couldn’t recommend them more highly. Clean, comfortable and very spacious car and Kamran was a great host to get us where we needed to be. If you’re landing …
Maxine was an absolute Gem. She was very warm and welcoming from arrival to departure. We stayed the night for my 30th and she gave us vouchers for a drink …
New manager at Bury gym, James Clayton. Great guy, can’t do enough for his clients.
It's not that great. Service is not what you'd expect. Staff had chip on shoulder.
The best in the game! They were very professional and friendly, unfortunately we had a change of circumstances and had to change dates etc, Excelsior accommodated all our requirements and …
The room was serene and had everything a guest could need.The service was outstanding. Definitely going to return soon.
Easy to use website. Office were responsive on the phone and polite. Polite, safe and friendly driver (Kamran) who was easy to contact by phone/text. Clear pricing, no hidden fees, …
Received exceptional service by Nicki who informed about different airfare prices and what they actually mean. Very helpful with hotel and transfers too!
Nicki is brilliant, helpful, knowledgeable, and nothing is too much trouble! Thank you.
The team here were fantastic at accommodating us for our anniversary, thanks very much
The hotel staff were great, professional, friendly and helpful, sadly the hotel itself not so good. It shows its age and is shabby. The room was dark with insufficient light, …
We had a great time yet again at the village hotel but fortunately we stopped in 173. This room is narrative impossible to find the postage for it is absolutely …
Advised by the staff that there are ZERO gluten free options for dinner. Very poor for a hotel chain
The hotel was great, rooms where neat and tidy with teas and coffees available in the rooms. Bathrooms where modern and clean with my room only having a shower. The …
