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Hotel decor is tired but everything was clean. Room spacious and chips in sink didn't stop it from being usable. Breakfast was plentiful but some of the cooked items were …
We had my son's wedding here. It's a great venue. The staff were amazing, nothing was to much trouble. They were courteous and friendly. The food was delicious too.
Rooms are very well maintained. Amazing place to relax ☺️
We only stayed one night but all the staff we spoke to were very friendly, welcoming and helpful.
This place is a superb venue for a wedding reception. Liz is a lovely jovial easygoing planner who does everything she can to make preparations nice and easy but also …
A lovely clean and friendly place ... Looks like we are having are wedding here 😀 ....
Called in the coffee/bar area today and had a lovely relaxing hour with great food and drinks. Our experience was made extra special with the exceptional service from James K, …
Staff friendly food good hotel clean rooms nice and warm
Probably very nice as a place to stay, but no longer a tourist destination in itself
My mum and I went for afternoon tea this afternoon. Staff member Rebekah was very helpful and attentive, a male staff member in a suit also seemed friendly enough. Afternoon …
Good amenities. Standard rooms, could be a little bit cleaner both rooms and spa, otherwise great experience.
Myself and my family had a lovely experience over the weekend, beautiful views and rooms! Also a big thank you to Irene for making our stay so personal & a …
We checked into this hotel today, very weary after our long journey, a lady in the bar called Irene greeted us with a friendly welcoming smile , she served us …
Ian Robinson - Exclusive Travel I knew I was in safe hands from the moment I handed over the arrangements to Ian at Exclusive Travel, the effort Ian put into …
My experience of Exclusive travel can only be described as "First Class". From initial enquiry to bookings, payment and after care, nothing is too much trouble for Ian. Ian is …
We attended a wedding at the Mercure and we helped in setting up the room, Jimmy and his team were fantastic and we couldn’t fault their level of attention to …
Rooms are a little dated. Some bathroom accessories coming away from the walls. Moved the beds to makevsafe for the baby and they've not been vacuumed for a while behind. …
Booked with family for one night to visit the Octagon Theatre. The staff on arrival were friendly and the room was good. Great choice for breakfast but a particular mention …
Lovely hotel. Clean. Fantastic shower. Eileen behind the bar went above and beyond. Fantastic service and will definitely return
Stayed here for a night, found all the staff to be really friendly and welcoming, service fantastic, restaurant food really tasty and reasonable with a varied menu, some areas of …
Good evening … I would like to leave my thanks to all the mercure hotel team here! From the receptionist to the room employee! I loved the two nights I …
Bruna was very helpful excellent service
Excellent rooms and service. Highly reccomended.
Excellent stay. Thank you Bruna and Irene for looking after us so well.
