Pool House Equine Clinic
Latest Reviews
Incredible gold standard service, highly recommended.
Source: google.com
Absolutely outstanding in every sense of the word.
I brought my pony in for emergency eye surgery and was incredibly anxious. The veterinary staff were highly empathetic not only to my pony but also to myself and they have been stellar throughout this process. I have not once had concern about the level of care that my pony received and I was kept informed daily of his progress. If ever I wanted to speak to someone I was treated as priority, my concerns were listened to and understood and the staff did whatever they could to help me feel better. Nothing was ever too much trouble for them. Every staff member that I've spoken to at Pool House has been friendly, helpful and attentive. It's clear that they all have a huge love for what they do and I noticed all the extra bits of care that they provided for others horses. Stuff that nobody would know if they didn't do but it was done just because they care.
With the exception of 2 days I attended every day of my pony's stay. He always had hay, clean bedding and water no matter what time I came. Whatever staff were on duty always spoke to me, made me feel welcome and gave me glowing reports on how he was handling his treatment. I firmly believe that part of the reason he handled it all so well is because of the kindness of the staff. I'm so glad I chose Pool House to be referred to (I had 3 options) because my anxiety about his situation was still there but only out of concern for his prognosis and never for his care and wellbeing whilst with you.
I brought my pony in for emergency eye surgery and was incredibly anxious. The veterinary staff were highly empathetic not only to my pony but also to myself and they have been stellar throughout this process. I have not once had concern about the level of care that my pony received and I was kept informed daily of his progress. If ever I wanted to speak to someone I was treated as priority, my concerns were listened to and understood and the staff did whatever they could to help me feel better. Nothing was ever too much trouble for them. Every staff member that I've spoken to at Pool House has been friendly, helpful and attentive. It's clear that they all have a huge love for what they do and I noticed all the extra bits of care that they provided for others horses. Stuff that nobody would know if they didn't do but it was done just because they care.
With the exception of 2 days I attended every day of my pony's stay. He always had hay, clean bedding and water no matter what time I came. Whatever staff were on duty always spoke to me, made me feel welcome and gave me glowing reports on how he was handling his treatment. I firmly believe that part of the reason he handled it all so well is because of the kindness of the staff. I'm so glad I chose Pool House to be referred to (I had 3 options) because my anxiety about his situation was still there but only out of concern for his prognosis and never for his care and wellbeing whilst with you.
Source: google.com
My experience with Poolhouse veterinary clinic is very professional . The duty of care of my horses is the top priority of the veterinary surgeon.
Source: google.com
Always first class treatment for our horses
Source: google.com
Absolutely brilliant vets - they work hard to deliver care whilst balancing cost and communicating well. The office team are exceptionally efficient.
Source: google.com
As always brilliant communication and friendly, informative vet. Thanks Poolhouse
Source: google.com
Can't speak highly enough of this equine clinic. Every member of staff encountered from staff when telephoning, vets attending or staff at clinic when I have visited to collect medication, are always professional, friendly and caring. Stephanie Neild in particular has been fantastic with my elderly horse and myself.
Source: google.com
Well what can I say about pool house apart from absolutely exceptional. Danza was rushed in as an emergency colic case. It was late at night, throwing it down with rain but as soon as we pulled up in the car park the vets came running out the help get danza off the trailer as she was trying to go down. They whisked her away for mri . Then Andreas came to explain everything with the other lady vet who was amazing. Prepped for surgery in no time. Rang in the early hours to say how it all went. They rang everyday with an update. The care was amazing. All the staff are so lovely 😍 thank you pool house , you are certainly life savers of which we will be eternally grateful 🙏 x
Source: google.com
Always 5 star service and really sympathetic help. Superb practice from start to finish
Source: google.com
We have been with Poolhouse equine clinic for over ten years
First class treatment for both my ponies over this time
Due to relocation have had to leave them but thank all the staff for their professionalism and kindness
First class treatment for both my ponies over this time
Due to relocation have had to leave them but thank all the staff for their professionalism and kindness
Source: google.com
What a fantastic surgery, and the reception staff are very knowledgeable and friendly
Source: google.com
Very caring have been to funerals here for a few friends.
The service was excellent
The service was excellent
Source: google.com
Lovely place to be. Great people
Source: google.com
Always used them & there service has improved alot over the years
Source: google.com
Great experience... Thanks Richard!
Source: google.com
Professional vets
Source: google.com
Amazing care given to our horse, and offered continuing advice and guidance when home. Couldn't rate the team there highly enough!
Source: google.com
Pool house equine clinic is the best! Without all the amazing vets and staff my 22 year old horse would not be here now. I can’t thank them enough for keeping him sound and happy over the years. Harry says a big thank you too x
Source: google.com
This place is amazing our horse was very well looked after and this place has some amazing vets.
Source: google.com
The vet caring for my horse has been informative and caring and has helped my horse with pain and discomfort hopefully helping us to continue to enjoy our riding for a while yet
Source: google.com
Amazing and very professional people. I would definitely recommend!
Source: google.com
Marco has been amazing top class service
Source: google.com
Excellent care, communication and service.
Source: google.com
Very friendly & professional service. Good value for money within this industry. Good contact from the surgery with regard to appointment time & arrival details.
Source: google.com
Every Horse in their care is treated with Compassion and understanding, owners are treated the same way. We have had personal experience and the whole Team goes above and beyond and always in the best interest of the Equine they are treating. I cannot praise them enough. The facilities are exceptional with all the most up to date equipment available. I highly recommend.
Source: google.com
