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The team here were fantastic at accommodating us for our anniversary, thanks very much
The hotel staff were great, professional, friendly and helpful, sadly the hotel itself not so good. It shows its age and is shabby. The room was dark with insufficient light, …
We had a great time yet again at the village hotel but fortunately we stopped in 173. This room is narrative impossible to find the postage for it is absolutely …
Advised by the staff that there are ZERO gluten free options for dinner. Very poor for a hotel chain
The hotel was great, rooms where neat and tidy with teas and coffees available in the rooms. Bathrooms where modern and clean with my room only having a shower. The …
Thankyou to Warren, poolside for helping with issue in toilets. Very professional proficient cheers village
Called in for.some food god service got selection snacks meals etc
I was a bit concerned after reading the reviews but couldn't fault the hotel when we stayed last week. We booked a twin room and were upgraded to double double. …
I would strongly recommend staying for the price bracket! A cut above your normal chain hotels. The rooms are spacious and well decorated. The facilities onsite with the gym, pool …
Great communication, 121 support, and reliability. Will certainly be using again. Thank you. Karl
Hotel was fine bathroom was tired needed some maintenance could not close the door
They need more experienced people at their front desk/kiosk. No phone, or mini fridge in the room (if you need to refrigerate meds ie insulin you're screwed), no ice machine …
Excellent service. Seemless pick up and stop off with easy to contact driver. He was friendly and helpful. Will definitely use again.
Perfect experience. Seemless pick up and drop off. Friendly helpful driver.
I’ve used Nicki several times now for holidays and would always recommend her. She’s always very friendly, quick at responding to enquiries and has gone the extra mile with recommendations …
We love working with Nicki! The ease of her understanding and taking on board what our requirements are is so good. We will be back.
Nicki is a very warm, friendly person with lots of enthusiasm to help you find your perfect holiday. I am very grateful for all her help and will definitely be …
Excellent service Reliable and clean cars Would definitely recommend
Great service! Had texts from our driver throughout. Was there to meet us at arrivals and super friendly. Highly recommended.
Brilliant stay Lovely hotel Had a really nice stay
Excellent service, on time and my driver Billy was so helpful
The journey from the hotel to the airport was pleasant. Abid was very kind and professional. I highly recommend Excelsior Cars to everyone.
Fabulous experience. Booked online for airport transfers the night before. Received a phone call assuring me they had availability. Paid online then had a text with confirmation and the drivers …
