The upgrade will make it quicker to get through the toll lanes, manage online accounts and secure cheaper rates for thousands of users.
An enhanced Automatic Number Plate Recognition (ANPR) system, new contactless readers that accept smartphone payments and behind-the-scenes improvements to customer account management will combine to keep things moving.
The M6toll attracts up to 65,000 vehicles from the M6 and regional road network on weekdays and more than 300 million customers have used the road over the past 20 years.
Michael Whelan, general manager of the M6toll, said: “Thank you to our customers, partners, and dedicated team members who have played pivotal roles in our journey over the past 20 years.
“As a commercial organisation, we receive no subsidy from the government, so all investment comes direct from the private sector, whilst toll income is used to maintain and operate the road to a world-class level.”
In conjunction with their 20th-anniversary celebration and the £20m investment, M6toll has also unveiled a new brand identity, following its integration into the Aleatica portfolio.
Aleatica is a sustainable mobility company which operates transportation infrastructure, with a footprint throughout Latin America and Europe.
Fully owned by IFM Investors, the company oversees more than 360 million vehicles on its 1,110 km of infrastructure annually.
