Bolton Stadium Hotel
Latest Reviews
Stayed one night at the hotel when travelling north - wish it could have been longer. Everything first class would definitely recommend it. Don't be put off if you are not a football fan. It is part of the stadium. We were there on match day and there was no problem with parking or noise. Good location near motorways. Excellent food in the hotel but also restaurants nearly and a retail park if retail therapy was required. Hotel was spotlessly clean and all the members of staff were friendly and helpful.
Source: tripadvisor.co.uk
Whites' reception area promises much in terms of elegance and the overall hotel structure appears to deliver. The rooms are a good size and spaciously well-designed. Ample parking area lacks signposting to access it and also to move around it, it's unnecessarily confusing. Areas that can be easily improved in the customer experience: towels on the sandpaper side of the fluffiness spectrum; the bathroom heated towel rack looked as if it was made out of iron rather stainless steel and had been painted over but the paint was patchy revealing rust ! Can't say I've ever seen such material - whatever it was in ANY hotel, let alone one so seemingly super-modern. The tea & coffee facilities are spartan in the extreme. Just two tea bags, and a couple of coffee sachets. No hot chocolate and a small number of mini-milk cartons. Each of these drinks cost fractions of pence, surely for a hotel rated at around 4 stars the hotel could supply these basics in larger amounts - perhaps a total outlay of 50p would do it. These minor details upset the client's attitude to a hotel's management and antagonise and irritate, for no reason. Come on Whites, UP your game!
Source: tripadvisor.co.uk
Rooms quite dated. Could not fault the cleanliness of the rooms though. The staff just seem to be going through the motions, with little customer service skills. Didn't use the restaurant or the bar, went elsewhere.
Source: tripadvisor.co.uk
My daughter and myself went to this hotel for a mother daughter pamper day. On arriving we spoke to Wendy who is such a lovely person she showed us around the hotel cafe bar areas then the spa facilities explaining were everything was. We had an excellent back massage by Ria, we made use of the swimming pool and jacuzzi, the swimming pool isn't enormous but the average size you'd expect in a hotel of this size. We found the changing rooms, showers and bathroom facilities clean and well tended. We were both given towels and robes to wear during our visit. As part of our spa deal we had lunch upstairs in the bar area which was excellent value. We chose club sandwich, fries, coffee and cake which was all really good the lunch was more than ample we were very pleased. The bar staff were pleasant and attentive. There was a football match on during our visit but this did not affect how we were treated or served at all, we think the staff did a brilliant job. The bar area is very nice, quite a big area with plenty of seating and tables. We didn't actually sleep in the hotel so can not comment about the bedrooms but from what we saw it looked good.
Source: tripadvisor.co.uk
We enjoyed our stay and the friendliness of the staff must be experienced to be believed It was special, our 50th wedding anniversary, and everything had to go well. it did.The room, the food and the wine were all better than expected.
Source: tripadvisor.co.uk
While overall the hotel seems to be in good repair and good decorative order, the guest bedrooms, particularly the bathrooms appear to be now a little tired and could benefit from some attention. I have been using the hotel, under its various names, since 2012 and will probably continue to do so. I was especially pleased to benefit from a promotional rate on this occasion. The staff, as always, were warm, welcoming and attentive.
Source: tripadvisor.co.uk
Standard room but can hear the cars outside even when windows closed. The curtains didn't close fully meaning the room was bright. a lot of dust behind the headboard too. Good selection of drinks at the bar and generally clean throughout
Source: tripadvisor.co.uk
Had a great stay here. Massive room with lots of space for family of 4. Staff very friendly and polite. We stayed as part of a group wedding party but would use this hotel again. Great location for shopping /cinema/ restaurants too
Source: tripadvisor.co.uk
Disappointed in Breakfast, we arrived at 9.45 and all the food and drinks required replenishing we had to keep asking staff and it was a while before we could eat. Tea that we ordered didn't arrive either.Apart from the above it was a pleasant stay
Source: tripadvisor.co.uk
I was recommended this hotel by family members for a 21st birthday we was attending we had travelled from Norwich for the night.. easy check in lovely spacious room clean and everything you need in there..
Source: tripadvisor.co.uk
Helpful and friendly staff. Room met expectations and was certainly value for money. Quiet at night which meant good nights sleep! Good location within the town and lots of shops within easy reach. Able to get nice snack meal in the evening in pleasant surroundings.
Source: tripadvisor.co.uk
Was a lovely hotel for a really decent price. Would deffiently go back. Lots of food places and shops around so don't have to go far. Cinema and bowling next to it. Breakfast was lovely. Room was clean.
Source: tripadvisor.co.uk
Stayed for 2 nights. Room was spacious and comfy but had no air con so was partial to being stuffy and humid. Breakfast was a little expensive at £12 each but it was nice enough. Reception staff were very friendly and helpful.
Source: tripadvisor.co.uk
Hotel comfortable and clean. Our room was also comfortable and clean and we had two good nights sleep. Staff were very nice to. This was our second stay and sure we’ll be back again next time we’re visiting family and friends.
Source: tripadvisor.co.uk
Very clean hotel with very pleasant communal areas to relax & have a drink. Comfortable rooms. Friendly & helpful staff. Excellent location with large shopping centre & railway station within 5 minute walk. Motorway one mile away.
Source: tripadvisor.co.uk
Staff were incredibly friendly from booking over the phone to assisting with requests during our stay. The rooms were clean and and our stay was good value for money. I would definitely recommend this hotel!
Source: tripadvisor.co.uk
This was my second visit and it was as good as the first. Beds very comfortable, food excellent, rooms clean but it is the staff that make this such a pleasant place to stay - very friendly and helpful, especially when we went on the hunt for more tea bags and milk!
Source: tripadvisor.co.uk
Stayed at this hotel last year. as attending nieces wedding at near by venue. Very average and expensive. Found the pillows uncomfortable and room hot. Meal in restaurant very expensive and food mediocre!! Couldn't sleep so went down to the reception and on a positive note the night Manager was very helpful
Source: tripadvisor.co.uk
Ideally placed for attending the match. Good parking facility. Adequate drawer and wardrobe space. However the high hangers no use for us as we could not reach them! Provision of hospitality tray minimal had to get more Tetley tea. NO fruit teas/infusions available in room.. I do not drink normal tea or instant coffee. The hotel is I am aware more geared up for business people but I think provision of some beverages for children would be helpful eg hot chocolate sachets. Perhaps a notice that these and fruit teas are available on request.TV in rooms has Freeview however for a Wanderers fan it was not possible to view the review on Saturday evening as this is now on Quest and TV not tuned to this channel.Overall pleased with the accommodation and definitely impressed by staff.
Source: tripadvisor.co.uk
Great location for a football away trip. Free parking directly outside on match day arrival. Nice breakfast. Selection of restaurants in adjacent retail park. Will consider staying again next time my team play there
Source: tripadvisor.co.uk
Stayed one night. Lovely staff on check in and room was clean and tidy on arrival.
Had a meal in the on site restaurant called Grill, which was decent too.
Breakfast was self serve buffet style which I prefer and enjoyed. Again the staff were friendly and attentive.
Enjoyed our stay and will visit again.
Only regret was not asking for a room with a view of the pitch as there was a game on during our stay, although my Mrs may not agree !!!!
Had a meal in the on site restaurant called Grill, which was decent too.
Breakfast was self serve buffet style which I prefer and enjoyed. Again the staff were friendly and attentive.
Enjoyed our stay and will visit again.
Only regret was not asking for a room with a view of the pitch as there was a game on during our stay, although my Mrs may not agree !!!!
Source: tripadvisor.co.uk
The positives were:
1. The room was a decent size for the price (£69).
2. The staff were courteous.
3. The service was fine.
The negatives were:
1. The shower was over a bath and so confined.
2. The grouting on the wall by the shower was very grimy.
3. The WiFi gave way.
4. It was hard to find the room as no effort was made to give instructions about how to do so.
5. The food was poor. Limited room service menu but still poor quality. A tough steak even though medium cooked, a hastily thrown together salad and a really feeble cheeseboard. Not tasty and not put together with much care. The breakfast really poor - very cheap sausages, bacon and mushrooms barely edible and pastries that weren’t very fresh; cold toast.
6. Noises started up from about 6am and would be very disruptive if you needed to sleep.
Overall adequate facilities and service for the price of the room, but very inadequate food very much not value for money really let it down.
1. The room was a decent size for the price (£69).
2. The staff were courteous.
3. The service was fine.
The negatives were:
1. The shower was over a bath and so confined.
2. The grouting on the wall by the shower was very grimy.
3. The WiFi gave way.
4. It was hard to find the room as no effort was made to give instructions about how to do so.
5. The food was poor. Limited room service menu but still poor quality. A tough steak even though medium cooked, a hastily thrown together salad and a really feeble cheeseboard. Not tasty and not put together with much care. The breakfast really poor - very cheap sausages, bacon and mushrooms barely edible and pastries that weren’t very fresh; cold toast.
6. Noises started up from about 6am and would be very disruptive if you needed to sleep.
Overall adequate facilities and service for the price of the room, but very inadequate food very much not value for money really let it down.
Source: tripadvisor.co.uk
This, in general, is a good hotel with large rooms - we were in the Penthouse suite. The pool area is great: very clean and well organised. We enjoyed the bar area rather than the restaurant which we found a little lacking in character and rather chilly owing to the air conditioning. The staff, however, in the restaurant and bar area are lovely- very pleasant and helpful.
Source: tripadvisor.co.uk
the overall stay was very good, checking in was incredibly easy and staff were helpful.
The bed was uncomfortable so it took me a while to get to sleep, and with a rubbish nights sleep anyway you can imagine I wasn’t too happy when a random fire alarm test went off at 8am! I wasn’t best pleased at this as guests should be made aware.
I bought a pint of lager at the bar which didn’t taste like it usually would so I’d stick to the bottles in future if I go back.
When checking out it was all a bit rushed as there was only one person behind the reception desk trying to check me out and take a phone call at the same time, I don’t know whether this was the reason but I wasn’t asked how my stay was by the receptionist which I thought was a little disappointing, I just handed back my cards and was told the payment was settled.
The bed was uncomfortable so it took me a while to get to sleep, and with a rubbish nights sleep anyway you can imagine I wasn’t too happy when a random fire alarm test went off at 8am! I wasn’t best pleased at this as guests should be made aware.
I bought a pint of lager at the bar which didn’t taste like it usually would so I’d stick to the bottles in future if I go back.
When checking out it was all a bit rushed as there was only one person behind the reception desk trying to check me out and take a phone call at the same time, I don’t know whether this was the reason but I wasn’t asked how my stay was by the receptionist which I thought was a little disappointing, I just handed back my cards and was told the payment was settled.
Source: tripadvisor.co.uk
Thoroughly enjoyed our stay at the Bolton Whites Hotel. We were there a few weeks ago for the boxing in the Premier Suite. The rooms were very comfy with plenty of nice touches. We were lucky enough to have a pitch view room and the views were incredible, really made the evening special. Jordan on the reception was an asset to the hotel too! Very friendly and accommodating and went above and beyond to help.
Easily accessible from the motorway and easy to find. Retail park next door is really handy too. Some nice places to eat/drink and all within walking distance.
Easily accessible from the motorway and easy to find. Retail park next door is really handy too. Some nice places to eat/drink and all within walking distance.
Source: tripadvisor.co.uk
