Mercure Bolton Georgian House Hotel

4.4/5 based on 902 reviews
Latest Reviews
We stay at this hotel twice a year when visiting family, and it has always been a comfortable and welcoming place. The staff are incredibly friendly and attentive, with Lydia and Irene standing out in particular. They even remembered us from our last visit and went out of their way to make sure we had everything we needed.
The hotel is dog-friendly, which is a big plus for us. Although the decor is a little dated and some areas feel a bit worn, this is reflected in the cost, which is very reasonable. It’s always clean and well-maintained, so we really can’t complain. The breakfast is consistently good and the room service is fantastic.
Even during holiday periods, the rates remain affordable. And the views across Bolton are a nice bonus. Thank you!
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Thanks Jem for the great service
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Great hotel but the real show stopper is the staff, special shout out to Irene. I honestly believe people will come back for her outstanding customer service alone. The hotel itself has everything you need. We're back and forth to Manchester every few months and we will only book this hotel from now on. Thanks again Irene for your impeccable warmth and unbelievable customer service. You throughly go above and beyond.
The O'Beirne Family
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Thanks to Gem, we had a wonderful Xmas day drink with great service
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A lovely two-night stay.
Comfortable rooms.
Friendly and helpful staff, especially Irene in the Sports Bar who couldn’t do enough for me and the other customers.
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Room hasn’t been aired no sugar for the tea but uncaring for a day tripper it felt unwelcome staff were great Lydia at the breakfast bar was kind and helpful and the food was good like 4 stars
But the bedding and bathroom felt musty and unwelcoming
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Great breakfast, thanks to LYDIA.
Fresh and tasty dinner beer.
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Fantastic Christmas party last weekend. Food was top notch and nothing too much trouble for the staff. Especially Ryan and Nadine, who were great 👍🏼
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Lovely hotel excellent staff food is good this lot work hard to make your stay pleasant well done guys
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Mercure staff made us feel very welcome, food was excellent as well. Rooms could do with updating
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Lovely hotel clean great breakfast bit disappointed with the choice of evening meal so ate out but recommend hotel
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Great location for my visit too Bolton for Xmas too see my family , great location for motorways, train stations , great shopping area at the Reebok . Most of all great service from the staff especially Julie who was absolutely amazing who made my stay so comfortable .
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NAT was lovely
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We had our xmas do here at this hotel and I stayed the night. Rooms was very clean and a lovely big room and bathroom. Never did bfst but looked amazing on the photos. Would stay here again if we had another event or Xmas do. Great place to have a event.
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Excellent food, not always possible with such a large party there were 95 of us! Hot, tasty and well presented. The staff were very attentive without being intrusive, they were polite and efficient. Super music from the DJ - very suited to his audience. All round a fabulous night, thank you!
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Didn't stay but did a craft fair here, staff were nice and building was lovely
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Lydia was great during breakfast, she really went above and beyond her role to try to mend the coffee machine.
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Excellent meeting facilities and lunch with first class service from Irene. Great location, easy parking, just what we needed. 10/10
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I really enjoyed the breakfasts. Thanks Lydia 😊 for a great service and pleasant smile.
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Exec Summary: Good value for money and I'd stay again.
All of the staff were welcoming, without being sycophantic. The breakfast was very good for hotels of this rating. I watched freshly cooked food come out of the kitchen, served by a very hospitable member of staff. The car park is large and the common areas clean. The bed was comfortable.
I would invest in a few things: Some of the interiors need a touch up of paint, and the windows are showing their age. Power points with USB connections would have been welcomed.
The hotel is a little out of the way, but not massively inconvenient. The M6 can be heard from the rooms, not that this bothered me, it also means that access to the motorway is convenient.
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Always stay at The Mecure Bolton Georgian House when on business. The hotel is perfect for me to get to work and the staff, moreover Lynda, who always has a smile at breakfast! At 0630 in the morning it is lovely to see. Starts the day off well. The rooms are comfortable, shower is lovely. No complaints.
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Quite shabby rooms for the price but very comfortable bed . Special mention to Lydia in the breakfast room for excellent service and friendly conversation
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I work with a local Dementia Support charity, who are now hosting a weekly Memory Cafe at this hotel. We provide drinks, cakes, an entertainer sings and fills the dancefloor, before a quiz and a raffle.
Our members enjoy the cafe, but it has only been made possible by the help and enthusiastic support of the Mercure Bolton Georgian House hotel team.
We have had huge support from Zoe and the hotel manager, and efficient admin arrangements from Anuja.
The on-the-day team of Nadine and Julie have been available any time we've needed them, and have willingly provided help, going over and above what they need to do. There are also other hard working hotel staff that we don't see, but who set up the room for us and move chairs, tables and other things before we arrive.
The whole hotel team are a pleasure to work with - they are friendly and efficient - and I'm sure their commitment to their roles is reflected throughout the rest of the hotel for the benefit of their guests!
We are very grateful for their support for our activities, and we know our members appreciate it too.
Thank you, Mercure Bolton Georgian House Hotel!
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Bar staff are ace - Irene is always so friendly and accommodating.
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Great hotel ,food ,staff rooms ,couldn't fault it
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A Hidden Gem & Timeless Charm Joins thebestofbolton: Mercure Bolton Georgian House Hotel
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