Mercure Bolton Georgian House Hotel
Latest Reviews
Myself and my family had a lovely experience over the weekend, beautiful views and rooms!
Also a big thank you to Irene for making our stay so personal & a really big laugh! We'll be back soon for sure!
Also a big thank you to Irene for making our stay so personal & a really big laugh! We'll be back soon for sure!
Source: google.com
We checked into this hotel today, very weary after our long journey, a lady in the bar called Irene greeted us with a friendly welcoming smile , she served us some tea and was extremely helpful, so nice to have a friendly efficient greeting.
Source: google.com
We attended a wedding at the Mercure and we helped in setting up the room, Jimmy and his team were fantastic and we couldn’t fault their level of attention to detail superb. Also deserving of a special mention is Nadine who was also brilliant.
Breakfast was lovely and all the food at the wedding was also very good and plentiful.
Only thing I would say are that the rooms although comfy are quite dated and the hotel itself could do with a renovation.
Breakfast was lovely and all the food at the wedding was also very good and plentiful.
Only thing I would say are that the rooms although comfy are quite dated and the hotel itself could do with a renovation.
Source: google.com
Rooms are a little dated. Some bathroom accessories coming away from the walls. Moved the beds to makevsafe for the baby and they've not been vacuumed for a while behind. Lovely firm mattresses and fab addition of a nespresso.
Source: google.com
Lovely hotel. Clean. Fantastic shower. Eileen behind the bar went above and beyond. Fantastic service and will definitely return
Source: google.com
Stayed here for a night, found all the staff to be really friendly and welcoming, service fantastic, restaurant food really tasty and reasonable with a varied menu, some areas of the hotel are a little dated but everything is functional and comfortable. Special mention for Irene on the bar and Bruna on reception who were attentive and very helpful.
Source: google.com
Good evening … I would like to leave my thanks to all the mercure hotel team here! From the receptionist to the room employee! I loved the two nights I spent there in the clean, smelly room! I'd rather recommend thank you 🙏🏽 A special thank you to Bruna…🥰🙏🏽
Source: google.com
Bruna was very helpful excellent service
Source: google.com
Excellent stay. Thank you Bruna and Irene for looking after us so well.
Source: google.com
Service was top tier. What stood out to me the most was the breakfast with Lydia serving, she was fantastic.
Source: google.com
May stay at the mercure hotel was a decent experience, rooms were standard and breakfast was great. Lydia in particular was very attentive and approachable when arriving for breakfast.👍🏽
Source: google.com
On behalf of Emma scrivener.
I just want to say thank you for making my stay as easy as possible, and helping me with building my bond with my guide dog.
The service from Jimmy and his team was brilliant and they couldn't not do enough when needing something or asking for anything...
Thank you from the guide dog group.
I just want to say thank you for making my stay as easy as possible, and helping me with building my bond with my guide dog.
The service from Jimmy and his team was brilliant and they couldn't not do enough when needing something or asking for anything...
Thank you from the guide dog group.
Source: google.com
Zoe on reception and Irene on the bar were amazing and so attentive. Couldn’t do enough for us. Booked a day room and spa visit, very pleased
Source: google.com
Good location. Rooms are clean. All the staff, including Julie from conferencing were very friendly. The gym did need a good clean and was dirty even at 7am at opening time and there were lots of used wipes on the floor.
Source: google.com
Excellent venue for my 3 day course. Good buffet and refreshments for myself and the delegates. Special mention to Julie and Katie who really looked after us all.
Source: google.com
Not much in the area but the hotel was fantastic. Facilities was very good and the breakfast was outstanding. Lydia was a diamond also sorted everything I needed with a smile on her face
Source: google.com
Credits too Lydia at breakfast, hospitality was great. Props to the maintenance for changing my room after there was a fault
Source: google.com
We visited for a business event organised by Zoe and Tracie.
We were impressed by the flexible packages offered for weddings and funerals including bespoke options. As a Celebrant, I would feel confident working with this venue. Thank you for the tour and the opportunity to network over lunch. Thanks to Zoe, Tracie, Kim and Alexis for the welcome and hospitality.
We were impressed by the flexible packages offered for weddings and funerals including bespoke options. As a Celebrant, I would feel confident working with this venue. Thank you for the tour and the opportunity to network over lunch. Thanks to Zoe, Tracie, Kim and Alexis for the welcome and hospitality.
Source: google.com
Took a light lunch in the reception bar and Irene could not do enough for us. From the moment we walked into the bar until she presented us with the bill her attention to detail wad first class. A totally committed employee hard to find in today's environment !
Source: google.com
I've actually never had a better Hotel experience than this before and yes........I have stayed in other hotels, lots of them.
Everything was clean and well presented as you'd expect but what made this experience so much better than any other Hotel I have stayed at was the Hospitality from Jimmy and his staff. Jimmy made sure we had everything we ever needed and went above and beyond to help us at all hours of the day.
I'd like to thank Jimmy for his Hospitality and also give thanks to Irene, Lydia, James, Kim and all the other staff that helped to make our stay such an enjoyable experience, including the unsung heroes of the cleaning, catering and reception staff. It is a testiment to Jimmy of how well this Hotel is run, like a well oiled machine.
Thank You all.
Everything was clean and well presented as you'd expect but what made this experience so much better than any other Hotel I have stayed at was the Hospitality from Jimmy and his staff. Jimmy made sure we had everything we ever needed and went above and beyond to help us at all hours of the day.
I'd like to thank Jimmy for his Hospitality and also give thanks to Irene, Lydia, James, Kim and all the other staff that helped to make our stay such an enjoyable experience, including the unsung heroes of the cleaning, catering and reception staff. It is a testiment to Jimmy of how well this Hotel is run, like a well oiled machine.
Thank You all.
Source: google.com
We travelled for the races.
The main areas of the hotel were very pleasant. The bedroom was tired, especially the toilet. A refurbishment would not go amiss.
The hotel is in the middle of nowhere. If you don't have a car, you're stuck.
On the plus side, the staff were very helpful and pleasant, even in the face of some difficult customers.
The food was adequate. I can say nothing more about it!
The main areas of the hotel were very pleasant. The bedroom was tired, especially the toilet. A refurbishment would not go amiss.
The hotel is in the middle of nowhere. If you don't have a car, you're stuck.
On the plus side, the staff were very helpful and pleasant, even in the face of some difficult customers.
The food was adequate. I can say nothing more about it!
Source: google.com
What I appreciate - The bar staff! In particular Katie and James are very friendly and attentive. They make it a great experience for the customer.
Even better if - The menu always seems limited. It would be great if ALL the items listed were available.
Even better if - The menu always seems limited. It would be great if ALL the items listed were available.
Source: google.com
Amazing Staff!!! Zoe, and Bruna from reception are a credit. All staff are very welcoming and efficient. They go above and beyond for their guests! I am always more than pleased when visiting this hotel 😁
Source: google.com
Very friendly staff and a lovely stay .
Source: google.com
I stayed here on the 1st April - as an away supporter for the Reading Bolton match..
Great hotel but what made my visit was the superb service and attentiveness from one individual- a lovely lady who was working the bar area early on in the morning.
Sorry didn’t catch her name but please go back and check the Rota…she is to be commended fully - absolute gem.
Thanks
Jon
Great hotel but what made my visit was the superb service and attentiveness from one individual- a lovely lady who was working the bar area early on in the morning.
Sorry didn’t catch her name but please go back and check the Rota…she is to be commended fully - absolute gem.
Thanks
Jon
Source: google.com
