Perfect Finish Ltd

5/5 based on 1574 reviews
Latest Reviews
Perfect finish did a very profession a job. Would highly recommend
thebestof.co.uk
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Attentive service. Polite response. They were very helpful
thebestof.co.uk
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I am very happy with everything that has been done
thebestof.co.uk
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Helpful staff, no problem resolving issues. Work completed in good time
thebestof.co.uk
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I am happy with my repair. I think it looked brand new thank you
thebestof.co.uk
Source: thebestof.co.uk
Great service and friendly staff. Will be recommending
thebestof.co.uk
Source: thebestof.co.uk
Excellent delivery and collection service for courtesy car. Own car arrived back looking good!
thebestof.co.uk
Source: thebestof.co.uk
Very perfect finish! Many thanks, highly recommended!
thebestof.co.uk
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Good communication skills, excellent service. Definitely recommend if required. Thank you!
thebestof.co.uk
Source: thebestof.co.uk
Brilliant service, excellent people to work with. Thank you :)
thebestof.co.uk
Source: thebestof.co.uk
Perfect finish what can I say they've had my car for over 3 weeks they took it of me and said it will be back the following week didn't here from them until li phoned them then they said it will be done on the Monday no phone call so I then again phoned them they said tomorrow again no call back now just phoned back they jus said its in the wash my insureance refer this body shop I should of took my car to a main dealer would never yous this company again. Anthony hughes
thebestof.co.uk
Source: thebestof.co.uk

Reply from Faz P:
Hi Anthony, please see below response from Perfect Finish which has been sent to us in relation to your review. "First of all I'd like to thank you for taking the time to leave your comments as we appreciate any constructive feedback as it helps us to learn and grow. In the first instance we came out to take images of your vehicle to send to the insurance company. Unfortunately, once we received authority, you were not contacted and when we investigated why this was, it was in relation to a new team member that had started work with us that had misplaced your paperwork. This was addressed at the time, the team member has been given further training and we apologise directly to you for the mix up. Your car came into us on 28th September and while stripping the car down, we found extra damage, this does happen occasionally and we forwarded this straight to the insurance company. With the repairs, we repaired rather than replaced and throughout the repairs we attempted contact with you, many of the times unable to get hold of you due to your phone being switched off and when we did manage to get hold of you, the conversation was difficult as there was a level of aggression and awkwardness towards a member of staff. When the car was finished, we contacted you to make arrangements to come on site to collect your vehicle and for some reason you seemed again displeased with the service we offered and seemed hostile again in your manner, this time towards our receptionist. If we did do anything wrong or you felt we had not offered a service standard acceptable to you, we will be more than happy to discuss this and as mentioned at the start of my comments, I would like to extend my apologies for any mix-up that occurred with your misplaced paperwork"
The service was excellent. Very friendly and prompt
thebestof.co.uk
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Excellent finish and great service would definitely recommend
thebestof.co.uk
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Very good, efficient service. Repair looks excellent
thebestof.co.uk
Source: thebestof.co.uk
Great service. Car looks as good as new. Thank you
thebestof.co.uk
Source: thebestof.co.uk
Fabulous customer service! Great repair, thank you
thebestof.co.uk
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Efficient service, finish to body work lives up to the name. Contact with customer could be improved
thebestof.co.uk
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Very happy with repairs and staff! Well done and thank you
thebestof.co.uk
Source: thebestof.co.uk
Very happy with the work done on my car, thank you
thebestof.co.uk
Source: thebestof.co.uk
Job well done. Very helpful! Thank you to all the staff
thebestof.co.uk
Source: thebestof.co.uk
Very pleased with the service provided. Thank you so much
thebestof.co.uk
Source: thebestof.co.uk
Reception were helpful and pleasant. Parking on 'Drop off' was difficult. Repair was satisfactory
thebestof.co.uk
Source: thebestof.co.uk
Everything was ok and it was all online. Well done
thebestof.co.uk
Source: thebestof.co.uk
The service is as per the company name, 'perfect' in every which way you can think off
thebestof.co.uk
Source: thebestof.co.uk
Happy with all repairs and service! I am relieved with it
thebestof.co.uk
Source: thebestof.co.uk
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