Avoira focuses on communication through technology. With over four decades of experience, Avoira specialise in solutions that deliver for our customers - prioritising our customers needs without unnecessary technical complexities. Avoira's strength comes from listening to and supporting their customers. Their services range from detailed consultancy, implementation, and installation on-site, through to on-going support and maintenance. Working with best-in-class suppliers, Avoira pieces together solutions wrapped up with world class services.
Their divisions encompass:
IT Services & Cyber Security: Managed IT & Support, Cloud Services, Cyber Security, Back Up; Disaster Recovery, Microsoft Technology, and Network Services.
Audio Visual & Video Conferencing: Excelling in presentation and collaboration technologies, including Microsoft Teams Rooms, Meeting Rooms, Hybrid Working Workplace Management, Presentation Experiences, and bring your own meeting solutions.
Unified Communications (UC), Contact Centre & Connectivity: Unifying voice, email, presence, messaging, and video conferencing, covering Hosted Voice & UC, On-Premises Voice, Microsoft Voice, Contact Centre, Connectivity, and Mobile technologies.
Radio & Critical Communication Systems: Providing advanced radio and control room solutions, comprising digital Radio Systems, Voice, Data & Video, Coverage Enhancement, Control Rooms & Applications, and Radio Hire & Services.
Customer Experience & Speech Analytics: Specialising in essential contact centre technologies, including AI-powered interaction analytics with Xdroid. Their portfolio includes Real-Time, Post-Call, and Text analytics, alongside a complete CX consultancy service.
Unified Communications Devices: Offering various UC devices such as headsets, webcams, soundbars, speakers, and screens. They also provide provision for device buyback, secure asset disposal, and upgrades.
Avoira are more than a one-stop shop, start a conversation to see what they can do for you. Connect through Email, Telephone, or LinkedIn.
Xdroid slots into Consumer Duty in so many ways. It can capture, transcribe, analyse, and score every communication. It’s highly accurate, self-learning, and our staff are very engaged with it.
Great company to deal with, Gila always replies to any queries promptly to assist me with my needs for my contact centres requirements. Highly recommend
“Great company to work with” Always something unique and exciting to work on with the team.
As a creative agency, we have the opportunity to work with a multitude of companies, each offering unique experiences. However, our collaboration with Avoira stands out as particularly rewarding. From …
Thanks, Avoira for your fantastic support during our competitive races. With the supply of your 2-way radios, our communication and safety measures were spot on! The reliability and clarity of …
AI: Friend or Foe?
19/06/2024
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