The Car Co
Latest Reviews
Starter motor jammed 6 am. 9/9/19. AA called out. After freeing with a tow, AA eventually freed it. AA recommended a new starter. Despite failing to get through to the Service Department numerous times 12/9/19 (only one person on duty) I could not get prior authorisation for repair. I am a Contract Engineer, if I don’t work I don’t get paid. Repairs authorised by myself 13/9/19 and carried out by local garage 16/9/19.
Contacted by telephone from the Car Sales Company, who said despite not obtaining prior authorisation (after numerous attempts) they would, in this instance, honour the repair, which they did.
CSC it is not always practical to leave a vehicle off the road before getting prior authorisation what happens if a) you break down 200 miles from home or b) it is illegal to continue driving the vehicle?
Five star for the starter motor CSC. Horn not working now – watch this space.
Contacted by telephone from the Car Sales Company, who said despite not obtaining prior authorisation (after numerous attempts) they would, in this instance, honour the repair, which they did.
CSC it is not always practical to leave a vehicle off the road before getting prior authorisation what happens if a) you break down 200 miles from home or b) it is illegal to continue driving the vehicle?
Five star for the starter motor CSC. Horn not working now – watch this space.
Source: google.com
I brought the car a few months back at a great price and from day one the service I received was amazing. I recommended the company to my sister who also purchased a car from them. The way Zaid handled everything was perfect and hassle free. I’ve had to take my car back a couple of times for work and they’ve been very helpful and made things very easy for me. They always give my car a quick clean before I get it back, which is a bonus! My car is in great condition and I would highly recommend the car sales company.
Source: google.com
Good service and nice people
Source: google.com
Friendly and extremely helpful. Stacey went out of her way to keep me informed of the whole process. And picked me up from the station. The entire process was hassle free.
Source: trustpilot.com
I went in on the Monday to look at a car on the Saturday drove it away. I traded my car in for a new one and cash my way. This was easier than I thought and Stacy handled it very well by keeping in touch and letting me know what is happening and how it all works. I would definitely come back here in the future
Source: trustpilot.com
Bought my car a couple of weeks ago. Customer service excellent, sales team weren’t at all pushy. Part of the deal was refurb of the alloys and the after sales team and workshop were absolutely spot on. Refreshing to deal with such a professional set up. Well done
Source: trustpilot.com
Fantastic service. Really friendly staff, nothing too much and all questions answered.
I will buy a car from this business again, including the warranty cover. Peace of mind is worth the money.
Thanks guys.
Martin.
I will buy a car from this business again, including the warranty cover. Peace of mind is worth the money.
Thanks guys.
Martin.
Source: trustpilot.com
I purchased my Mercedes with Hamid a month ago, he is friendly and professional and gave me very good deal. Amir also treated me really well. I strongly recommended to my friends to have a look The Sale Co. before go anywhere else.
The Service dept are really well, thank you so much.
The Service dept are really well, thank you so much.
Source: trustpilot.com
It’s now that time when your car is on its last legs and after 4 years driving my pride and joy, it was time to renew and replace her.
I spent hours/days visiting different car dealerships. I test drove over 20 cars, dealt with over 10 car sales people and got nowhere. After almost giving up, I visited the car sales company on the off chance.
I was greeted by Emma who from start to finish made me her ultimate priority. She listened to exactly what I wanted from my new car and throughout the entire process went above and beyond to ensure I was 100% happy.
Thanks to Emma I have thoroughly enjoyed my new car experience. I was never made to feel pressured or confused and would highly recommend this car dealership!!!
#ASKFOREMMA 👌🏼
I spent hours/days visiting different car dealerships. I test drove over 20 cars, dealt with over 10 car sales people and got nowhere. After almost giving up, I visited the car sales company on the off chance.
I was greeted by Emma who from start to finish made me her ultimate priority. She listened to exactly what I wanted from my new car and throughout the entire process went above and beyond to ensure I was 100% happy.
Thanks to Emma I have thoroughly enjoyed my new car experience. I was never made to feel pressured or confused and would highly recommend this car dealership!!!
#ASKFOREMMA 👌🏼
Source: trustpilot.com
We came in on the off chance and we’re very happy with our purchase Stacey was very helpful friendly and knowledgable will definitely be returning and recommending
Source: trustpilot.com
service dept looked after me very well. customer service the best
Source: trustpilot.com
Recently bought a car from the sales company with particular praise to Abdul for being incredibly helpful and knowledgeable.
Source: trustpilot.com
Had a superb experience buying a car at the car sales company Bury. John was really helpful and the ultimate professional. The service we received couldn’t be bettered
Source: trustpilot.com
Had an amazing experience with Abdul was really friendly and treated us really well we had changed cars over like 3 times and he had no issues with it and they also provide great aftercare!! Would highly recommend going to him for a car. Will be returning again for another car very soon!
Source: trustpilot.com
Bought a bmw 5 series 2 months ago off Dale, recently it developed a fault so I called up and got it booked in they only had it one day and it was fixed.
The quality of customer service was outstanding from Graham and the whole team 10 out of 10 to all the staff, it was also valeted inside and out. If your after a nice quality car and top notch staff this is the place to go...
The quality of customer service was outstanding from Graham and the whole team 10 out of 10 to all the staff, it was also valeted inside and out. If your after a nice quality car and top notch staff this is the place to go...
Source: trustpilot.com
Bought a car online /over the phone - salesman was incredibly helpful answered all my questions and arranged to have the car transported up to Edinburgh - unfortunately the hazard lights didn’t work and I thought oh no this will be a nightmare to get them to fix due to the distance - couldn’t of been more wrong - the service manager called me and apologised - told me not to worry - to get a quote to fix and then authorised the garage to fix and bill them direct - all sorted in a week and couldn’t be more happy with the service and communication - highly recommend :-)
Source: trustpilot.com
Just bought a Ford Focus from the Car Sales Co. John accompanied me on the test drive and steered us through all the paperwork. Top man, knows his stuff, very friendly. Made the whole thing a breeze. Would recommend the company and John to anyone. Thank you all.
Source: trustpilot.com
I bought a Nissan Qashqai, very good deal. Emma was great. Highly recomended!
Source: trustpilot.com
Car salesman John was fantastic, really friendly and made buying our car a good experience. Would recommend visiting this company all day!!
Source: trustpilot.com
Highly recommended. Stacey was amazing and even made all the boring paperwork part entertaining. Great, honest people to deal with and I feel like I got a fair deal too. I would certainly recommended taking a look before you think of buying anywhere else!
Source: trustpilot.com
We purchased a car yesterday and experienced excellent customer service. We were dealt mainly by John McGinlay who was very friendly, courteous and professional throughout. As a new member of staff I can tell he is going to be a bonus to the team. We were also helped through the purchase by Gully, what a fantastic character and gentleman. If these two guys are a representation of the Car Sales Team I can highly recommend them to anyone. many thanks Cheryl and Lee Taylor
Source: trustpilot.com
Very friendly and helpful staff, from the lovely Stacey who did all the paperwork to the guys who delivered it to us, would recommend to anyone
Source: trustpilot.com
I had such an amazing service from Abdul, Stacey and Emma. I was made to feel extremely comfortable and at ease. We even had the best conversations whilst filling in my forms etc.. This is the first car I have ever had on finance and I can’t wait to drive away my car!
Georgina
Georgina
Source: trustpilot.com
Amazing experience from start to finish. Big thank you to Stacey for all your help, got me the best deal when l was least expecting it. I Would 100% recommend anyone to go to Stacey for good car deals.😊
Source: trustpilot.com
Called the AA out to a horn that wouldn't work. They determined that the horn itself was broke and that they could not find a 12V supply to it.
They advised me it was illegal to drive a car with no horn and that to do so could leave me open to prosecution.
Car Sales Company - on no account in order to get a quotation am I going to drive a car that does not meet legal requirements and on no account am I to drive a car that is unsafe.
I arranged for a nearby garage whom I trust completely, to pick the car up and carry out the repair. For this they charged a very reasonable £42.72 which included a replacement horn
In this instance the Car Sales Company met the cost of the repair, so 5 stars.
Watch this space.
They advised me it was illegal to drive a car with no horn and that to do so could leave me open to prosecution.
Car Sales Company - on no account in order to get a quotation am I going to drive a car that does not meet legal requirements and on no account am I to drive a car that is unsafe.
I arranged for a nearby garage whom I trust completely, to pick the car up and carry out the repair. For this they charged a very reasonable £42.72 which included a replacement horn
In this instance the Car Sales Company met the cost of the repair, so 5 stars.
Watch this space.
Source: trustpilot.com
