Village Hotel Bury
Latest Reviews
On arrival I self checked in. I had an email the day before to upgrade by choosing a price. I had to wait for a member of staff to see if this had been upgraded. Club rooms were nice but I paid £15 extra for sky tv and a coffee machine and some toiletries I can’t use. I found out later a lady had been upgraded for free so not happy.
First club room had a window that would not close so was moved. Second room had a mark on duvet and no sky. Lovely receptionist changed duvet and sorted sky box and even bought up a glass of wine.
Leisure facilities were great. Can’t fault them.
Dinner in pub - well my order was taken incorrectly so ended up with tasteless goujons and cold rubbery chips. They refunded this after I complained.
Breakfast was really nice. Can’t fault.
Staff were happy to keep my case for me while I was at an event.
I would stay again but wouldn’t upgrade as I can’t see the point.
First club room had a window that would not close so was moved. Second room had a mark on duvet and no sky. Lovely receptionist changed duvet and sorted sky box and even bought up a glass of wine.
Leisure facilities were great. Can’t fault them.
Dinner in pub - well my order was taken incorrectly so ended up with tasteless goujons and cold rubbery chips. They refunded this after I complained.
Breakfast was really nice. Can’t fault.
Staff were happy to keep my case for me while I was at an event.
I would stay again but wouldn’t upgrade as I can’t see the point.
Source: tripadvisor.co.uk
Very comfortable bed. Clean room and bathroom with everything you could need.
Only negatives were that the room was too hot (but it's so often the opposite that I didn't mind too much) and it was impossible not to soak the bathroom floor when having a shower. Not the end of the world, though.
Only negatives were that the room was too hot (but it's so often the opposite that I didn't mind too much) and it was impossible not to soak the bathroom floor when having a shower. Not the end of the world, though.
Source: tripadvisor.co.uk
Nice hotel, excellent staff but very strong mold smell in the room.
Source: expedia.co.uk
Quick last minute overnight stay with my daughter. Booked inter connecting rooms at a B&B rate. Checked in, rooms weren’t inter connected, not even next door to each other. Reception staff had to refer to housekeeping as didn’t know which rooms had that option - poor.
Rooms were actually brilliant. Spacious, well equipped and clean. Lightning could be better and hairdryer only just reached the mirror. Great bathroom - we’ll above average.
Room service took 40 minutes to arrive. Order was wrong and half of the food was cold - poor.
Breakfast - went early. Great cold buffet. Half the cooked food was cold - poor.
The rooms were great but the food was overpriced for what you didn’t get. Reception staff seemed inexperienced and not very friendly. They need to improve their customer service to match their great rooms and facilities. Also, booking system is poor and they need to answer the phones promptly and politely.
It could be very good they just need to try harder and learn about customer service.
Rooms were actually brilliant. Spacious, well equipped and clean. Lightning could be better and hairdryer only just reached the mirror. Great bathroom - we’ll above average.
Room service took 40 minutes to arrive. Order was wrong and half of the food was cold - poor.
Breakfast - went early. Great cold buffet. Half the cooked food was cold - poor.
The rooms were great but the food was overpriced for what you didn’t get. Reception staff seemed inexperienced and not very friendly. They need to improve their customer service to match their great rooms and facilities. Also, booking system is poor and they need to answer the phones promptly and politely.
It could be very good they just need to try harder and learn about customer service.
Source: tripadvisor.co.uk
Very helpful staff.
Comfortable Club Room - very cosy bed.
Found the coffee very strong, using the machine in the room & not much milk or kettle to water down.
Bitter weather - very good heater in the room
Comfortable Club Room - very cosy bed.
Found the coffee very strong, using the machine in the room & not much milk or kettle to water down.
Bitter weather - very good heater in the room
Source: tripadvisor.co.uk
Nice hotel with good size Club rooms, fantastic TVs with sky package. Showers quite luxurious compared to other similar priced hotels and plenty of options for food with the pub, the restaurant or the large room service option. Would visit again.
Source: tripadvisor.co.uk
I would highly recommend this hotel, greeted with a smile, friendly staff and checked in quickly no restriction on door keys. Rooms nice clean and comfortable. Came to the 80s party night good food, good music and not over crowded. Great night
Source: tripadvisor.co.uk
Very noisy all through the Night, which made sleeping difficult, rooms are starting to look tired with damage and were not the cleanest. Breakfast was awful; cold and dry. Staff were excellent, the pub is nice.
Source: tripadvisor.co.uk
Pillows flat and now my wife has stiff neck
The room was nice otherwise
The hotel was lovely
Next time il bring my swimming short shorts
The room was nice otherwise
The hotel was lovely
Next time il bring my swimming short shorts
Source: expedia.co.uk
Went as a family of 6 to the 80s night we had a ball. We stayed over again and this time got a good sleep . Staff were helpful well recommended
Source: expedia.co.uk
Well what a fantastic night out and stay at hotelwas worth the price. Rooms were huge clean beds comfortable well stocked with tea and coffee making facilities, bathrooms were great. The Christmas party was amazing great night DJ fantastic great choice of music entertainment was good for boy band legends got everybody up dancing. Food was the best quality I have had for a long time at these sort of Christmas parties hot, fresh, plenty of it. The breakfast was good hot fresh plenty of it good choice hot food or continental breakfast pleasant staff. The rest of the hotel had good amenities from what you could see swimming 🏊 pool gym so yes would book a Christmas party here again.
Source: tripadvisor.co.uk
I booked this room through expedia after searching for best price for a room at this hotel. Check in was self service and really quick. The room was clean and comfortable. The staff were all very helpful. An enjoyable stay and would visit this hotel again.
Source: expedia.co.uk
Went to the 80s tribute night last night. It's a great place and the event was well organised. £23 for a piping hot 3 course meal with DJ and bar till late. Took advantage of an over right stya. The hotel is lovely with rooms decorated really modern. Lovely clean rooms with very comfy beds. Breakfast was buffet style with loads of choice. Great place to spend an evening. Will be looking at booking again very soon.
Source: tripadvisor.co.uk
Lots of steps up to the hotel itself other than that hotel is presented well. Warm welcome and clean comfortable room. Bed slightly hard for my taste but my bed at home is quite soft. Great facilities in room and within the complex itself. I ordered room service and I have to say the food was excellent. Would definitely stay again for work. Can’t comment on spa or sports facilities as I didn’t use them.
Source: tripadvisor.co.uk
Girls night at the spa deal was great for a mid week getaway for a friends birthday. Great value for money! Breakfast only on till 9:30am though and it’s £8 each so would probably give that a miss next time as wasn’t worth it.
Source: tripadvisor.co.uk
Pleasant stay with great leisure facilities. Room was well presented, which led to a good nights sleep and the gym facilities were excellent. I really had a fantastic workout Would definitely stay here again
Source: tripadvisor.co.uk
Check in is always quick with the self service desk, however there is always someone at hand to help you. Rooms are always clean, warm and comfortable. Noise level from the motorway is not a problem. Food in both the restaurant and the bar are very good by hotel standards and all staff are always friendly.
Source: tripadvisor.co.uk
Great business hotel.
Source: expedia.co.uk
Good vibe, nice drinks, with good facilities and a lovely room however sound proofing needs work as we couldn't get to sleep till 3/4 due to a party in the next room and we weren't supplied a reception number in the room so we had to go down.
Source: tripadvisor.co.uk
we stayed for christmas day. the food was excellent. the staff were friendly and very helpful, my son and husband are coeliac and they catered for them brilliantly. We stayed in the hotel for the night but was disappointed as the rooms were ok, not clean under the beds. The pool was closed, this was the main reason for staying. My 10 year old son was upset and then bored all night. It was cold in the bar area so sat in the lounge. There was no entertainment on at night, not even a pianist to give you the atmosphere of christmas. It could have been any other night. It was noisy in the hotel due to someone having a party in their room and running up and down the corridor. Went down to reception but no one there so gave up and tried to sleep in the uncomfortable bed. Quilts and pillows very cheap, have had better in the holiday inn. Was looking forward to staying there and using their facilities. This was a christmas tree, which wasn't cheap. Wont be staying again. Definitely recommend the restaurant though.
Source: tripadvisor.co.uk
Me and my girlfriend had a wonderful stay at the village hotel. Staff were friendly and we really appreciated the lengths Emma went to to ensure we had the best stay. We would definitely stay here again.
Source: tripadvisor.co.uk
Comfy, clean rooms. Great leisure facilities. Nice food. Majority of staff friendly. Offers are brilliant value. Drinks in pub a bit expensive. Not many staff around to ask questions. Communication between staff isn’t great.
Source: tripadvisor.co.uk
Stayed over for family do. Hotel room fine but basic,and tired room . Probably because it was on offer i.e. Sale . No room service,probably time of year. Was noisy till late kids running about. And doors open and closing. Have stayed many times so probably a one off 😟
Source: tripadvisor.co.uk
Great hotel & best Village Hotel we’ve stayed in. The food in the restaurant is amazing & all the staff, go out of their way to accommodate your needs. Ideal location too. Would highly recommend this hotel in Bury. Would highly recommend! Thank you to all members of staff.
Source: tripadvisor.co.uk
Staff helped with check in process. Very friendly. Gave us a nice quiet room, which I like. Didn’t hear a thing. Stayed on a Friday night, which can be busy. There’s always something going on. I had a good sleep without any issues. Room was nice and had Sky TV. I didn’t use the restaurant, as I was out for the evening seeing friends. Free car park, which was handy for coming and going, without charges. I was brought up in the area, so it’s handy for seeing family. I will stay here again.
Source: tripadvisor.co.uk
