Howard's Way Travel have built a fantastic reputation as one of the best travel agents in Bury and the UK. They specialise in providing a personal and professional service to clients, helping them find the holiday that suits their requirements.

The company is owned and managed by Howard Goldman, who has years of experience in the holidays and travel industry. Howard and his team are renowned for going the extra mile for their customers and will do their absolute best to offer the highest standards of customer service.

Howard has many examples of this dedication to great customer service and a fantastic instance of this occured when a lady missed her flight home from Florida to Manchester after mistaking it for being the day before. The customer, who was visiting family, was stranded in the airport with the prospect of paying over £700 for the next flight. She contacted Howard who dealt with the problem as a matter of urgency and managed to secure a flight for the very next day at just 200 dollars.

Another example of the service provided by Howard's Way Travel arose when a business client wanted to travel from his home in mainland Spain to Nairobi. In order to make the trip and collect his mileage points with the Iberia handler the client would have had to make at least 7 stops. Howard not only ensured that the client received all of his mileage points but saving him 10 hours flying time and a substantial amount of money.

Howard's ability to deal with urgent travel situations was also put to the test when a client's son missed a flight to America and called in a state of panic. Under normal circumstances (as the son had mistaken the day of the flight) the airline would have marked him as a no-show and therefore the only way of getting to his destination would have been to pay full price for a new ticket. However, Howard negotiated with the airline who agreed to get the client's son on a flight the very next day at no charge.

Needless to say, all three customers were very impressed with the service from Howard's Way Travel and would happily recommend Howard and his team.

For more information about Howard's Way Travel please visit the feature here.