Howard's Way Travel, go above and beyond to provide the best customer service possible to every customer.
Howard took a call on Saturday night at 9:30pm, it was from a customer who had an ill relative in LA. Four passengers needed to get to LA within 24 hours and all needed different itinerary's as they needed to be back in the UK on different dates.
Howard had to source what agents would be open to help, all the clients names, passport numbers, credit card details, dates of return from the client. Howard then had to actually find the flights and then book them, 2 of the passengers also needed open tickets as they weren't sure when they were to return back to the UK.
Howard had completed all this by 12 midnight and all four clients were departing the UK by 11 am on Sunday.
This is the high quality of service that Howard's Way Travel offer to customers, providing a personal and professional service suited to your individual needs.
