Local Reviews
In April 2016, Richard C said about Village Hotel Bury
If you are looking for an affordable hotel outside of Manchester, with relatively easy links back into the city, this is a great hotel. The Upper Deck rooms are worth the extra for as you get a huge bed, huge TV and some lovely bedding. The leisure facilities are first class. A large gym with all the equipment and weights that you could want - there's even a separate ladies gym and two class aerobic rooms. The pool, sauna, hot tubs and steam room are well presented, and a welcome place to relax after a good workout.
The selection of foods in the bar isn't the best, but the quality is perfectly adequate. The restaurant has a slightly upper market selection of food available, but it's priced accordingly. Beware that sometimes service is added - sometimes it's not, and in my opinion, 10% isn't justified when the service levels aren't amazing.
Overall, the front of house team are very professional, very friendly and helpful. The bar staff often don't seem interested and it appears that customer service isn't important to them - a simple "I'll be with you in a minute" often goes a long way as opposed to ignoring you totally!
The selection of foods in the bar isn't the best, but the quality is perfectly adequate. The restaurant has a slightly upper market selection of food available, but it's priced accordingly. Beware that sometimes service is added - sometimes it's not, and in my opinion, 10% isn't justified when the service levels aren't amazing.
Overall, the front of house team are very professional, very friendly and helpful. The bar staff often don't seem interested and it appears that customer service isn't important to them - a simple "I'll be with you in a minute" often goes a long way as opposed to ignoring you totally!
Source: tripadvisor.co.uk
In April 2016, Lynn D said about Village Hotel Bury
Booked during the January Sale and got a great deal. Hotel staff were friendly and efficient. Hotel was clean and warm. Pool was clean and well staffed. Didn't eat at the hotel purely because we wanted to go into town on the evening. Enjoyed the stay and would return.
Source: tripadvisor.co.uk
In April 2016, richardandkids said about Village Hotel Bury
We visited on a Saturday, each of the function rooms was busy with a wedding etc meaning a lot of people using the facilities all at the same time. We didn't really get chance to use any of the leisure facilities due to the amount of time it took to check in and get sorted out. The upper deck room was nice.
Source: tripadvisor.co.uk
In April 2016, The_Hulk_95 said about Village Hotel Bury
To start off the staff were really nice and helpful. Did have problems with the room keys not working not only once but twice. Room was really clean with some nice touches. Had everything you need big tv with full sky package even with harry potter and a huge bed to watch it all on. Ended up spending 6hrs watching harry potter. Cool decor. Nice food in the restaurant. Would stay again
Source: tripadvisor.co.uk
In April 2016, hellybelly said about Village Hotel Bury
Friendly welcome on reception. Family room was good size. Great large TV. Asked for extra milk but never received. Very disappointed with sofa bed, first appearance it looked fine, but never seen such a thin pathetic mattress that went on top of the frame. My 12 year old couldn't sleep on it so I don't know how an adult would cope. We did tell receptionist on checking out what a very poor night sleep he'd had which had affected us all. Room furnishings looking bit worn & need updating. Positive was lovely pool & spa area, very nice & clean. We had drink in bar which staff were friendly but wine which was supposed to be Chardonnay, definitely wasn't Chardonnay, think they need to alter the wine list & description, so as to be clearer & honest. Had been to this hotel before but bit disappointed this time round.
Source: tripadvisor.co.uk
In April 2016, CW0506 said about Village Hotel Bury
I wrote an email directly to the hotel following my stay 10 days ago, but have since heard nothing back and this has prompted me to write the review. We had upgraded to an upper deck room, and checked in at 3pm. When we arrived into the room there were crumbs on the floor on the far side of the bed, and also on the bedside table. The spa treatments we had were lovely, could not fault the staff. Pool facilities also good. Went back up to our room and found that the glasses in the bathroom were not too clean, and the seals on the Strathmore water bottles were broken. There was also not a Bose speaker dock as stated as included in the upgrade. Dinner was great and the staff were lovely, although forgot our mayonnaise (asked twice, was fine without). The next morning the cleaners were in the next room at 9.30am, with the music on loudly in the room and banging around. When we checked out the following morning, reception was too busy to discuss our issues with the receptionist; hence sending the email afterwards... Disappointed that have not had a reply. Despite these issues the stay overall was pleasant and relaxing.
Source: tripadvisor.co.uk
In April 2016, Gillian B said about Village Hotel Bury
We both had a really really lovely stay at the hotel...we enjoyed the spa and our treatments and we would highly recommend the restaurant...the food is amazing. Our hotel was lovely. We would definitely come again and would recommend to family and friends
Source: tripadvisor.co.uk
In April 2016, wandererdeganwy said about Village Hotel Bury
Good pool and gym but everything else is just very average. I use this hotel for business because it's close to my office and therefore very convenient. The village hotel in Ashton ( a short trip up the M60) is a little better but only just.
Source: tripadvisor.co.uk
In April 2016, Z831MFanthonys said about Village Hotel Bury
A short break away with my partner. Every need was catered for, the room was stunning, the food was plentiful and delicious. one tiny tiny issue was the view from our room that had tyres floating in the stream next to the hotel, however this isn't the hotels problem and did not in the slightest devalue out stay. We loved every second of it and will definitely be returning. Thank you to the Village hotel!
Source: tripadvisor.co.uk
In April 2016, Gina C said about Village Hotel Bury
Good clean hotel, friendly staff. Some noise from a wedding party. We enjoyed the food, upper deck room location. We have stayed in village hotels in other places and the quality of service is always excellent.
Source: tripadvisor.co.uk