Local Reviews
In March 2020, Gail14UK said about Village Hotel Bury
I stayed here for a night in business recently.
I was impressed by the room, decent size and nice facilities.
Due to the corona virus hype, I decided to order room service & not mix with lots of unknown people in the bar/restaurant.
What a disappointment it was..... firstly it arrived in polystyrene burger type boxes inside a paper carrier bag, not exactly tray service you’d normally expect...... then I didn’t have exactly what I’d ordered...... the pint of orange juice & lemonade had a red measuring cup left in it !!
The food was unappetising due to the sweaty nature of it being served the way it was I suspect.
The breakfast buffet was very disappointing, I don’t usually go for the cooked option, so,rely on the buffet. Coffee was awful. Only saving grace was the Starbucks inside the hotel lobby, so I could pay extra for decent coffee and savoury.
On checking out, I told the staff how bad room service was and they offered me a 50% discount......
Such a shame, it was a poor experience.
I was impressed by the room, decent size and nice facilities.
Due to the corona virus hype, I decided to order room service & not mix with lots of unknown people in the bar/restaurant.
What a disappointment it was..... firstly it arrived in polystyrene burger type boxes inside a paper carrier bag, not exactly tray service you’d normally expect...... then I didn’t have exactly what I’d ordered...... the pint of orange juice & lemonade had a red measuring cup left in it !!
The food was unappetising due to the sweaty nature of it being served the way it was I suspect.
The breakfast buffet was very disappointing, I don’t usually go for the cooked option, so,rely on the buffet. Coffee was awful. Only saving grace was the Starbucks inside the hotel lobby, so I could pay extra for decent coffee and savoury.
On checking out, I told the staff how bad room service was and they offered me a 50% discount......
Such a shame, it was a poor experience.
Source: tripadvisor.co.uk
In July 2020, Wayne1962 said about Village Hotel Bury
Don’t waste your money. We should have stayed home. No tea/coffee making facilities in rooms!
Breakfast came in a box!!!! Terrible!!! If they can serve an evening meal why can’t they serve a hot breakfast. Basically paid for a cup of coffee........which was cold!? Won’t be stopping again. My opinion........look elsewhere, very very disappointed.
Breakfast came in a box!!!! Terrible!!! If they can serve an evening meal why can’t they serve a hot breakfast. Basically paid for a cup of coffee........which was cold!? Won’t be stopping again. My opinion........look elsewhere, very very disappointed.
Source: tripadvisor.co.uk
In July 2020, SteMet99 said about Village Hotel Bury
Excellent room front of house staff and even the lil cleaning lady always smiled. We booked a club room which was amazing biggest bed ever television with sky hd and the best showers ever but the lack of a main bright light only lamps and the pub next door not part of the village is ideal for the meals especially buffet style breakfast that’s lacking at the village
Source: tripadvisor.co.uk
In July 2020, Mrs F said about Village Hotel Bury
This is the first time we have stayed at this hotel. There are some noticeable and understandable practices now in place due to the COVID pandemic.
The room was clean and the staff were very friendly. The only criticism I would have is the price of the breakfast, we paid £7.50 for the breakfast (it would have been £10, but was offered it for £7.50 if we paid at the point of check in). We hadn’t realised it was grab and go until after we had paid. The grab and go was ok, you get a paper bag with a cup (to get your own coffee), a cereal bar, small yogurt and a fruit pot and then you get a hot bacon sandwich. I think it was a little overpriced for what you get, I would expect it to be around £5.
Had I of known what you get for the money I would of left it and gone somewhere else nearby.
Other than that, we had a lovely stay.
The room was clean and the staff were very friendly. The only criticism I would have is the price of the breakfast, we paid £7.50 for the breakfast (it would have been £10, but was offered it for £7.50 if we paid at the point of check in). We hadn’t realised it was grab and go until after we had paid. The grab and go was ok, you get a paper bag with a cup (to get your own coffee), a cereal bar, small yogurt and a fruit pot and then you get a hot bacon sandwich. I think it was a little overpriced for what you get, I would expect it to be around £5.
Had I of known what you get for the money I would of left it and gone somewhere else nearby.
Other than that, we had a lovely stay.
Source: tripadvisor.co.uk
In August 2020, Holiday Kid said about Village Hotel Bury
Fantastic hotel very friendly staff, bar food was amazing and told the manager how well the service from the bar staff was.
Definitely coming back again.
We’ve come here to do walks around Pendle Hill with our sons.
Definitely coming back again.
We’ve come here to do walks around Pendle Hill with our sons.
Source: tripadvisor.co.uk
In August 2020, jack2020 said about Village Hotel Bury
I stayed here last week with my mum dad and daughter and my daughter left her cuddly lamb teddy which she has had since newborn its very special to her after many hours hunting around for it i decided to ring the hotel just to see if it was left there i called the hotel and a lady answered the phone i didn't get her name she took my contact number and said she would call me back. within the hour i had a call back it was great news they found it the reason i write this review as i have visited hotels in the past and left things there and they have never got back to me but the staff took the time to look for it and they sent it to me in the post with a nice note on the front of it top marks from me !
Source: tripadvisor.co.uk
In August 2020, Deborah C said about Village Hotel Bury
Always friendly and welcoming. Went that extra mile for a 7 year old. As soon as they realised it was her birthday they wrote happy Birthday in her dessert ( Bethany) and upgraded her ice-cream to chocolate cake and sang to her. Didn't ask for any of this. All staff are friendly and warm. Will definitely be back. Thank you ☺️
Source: tripadvisor.co.uk
In August 2020, Shaleen B said about Village Hotel Bury
Had an amaxing 2 night stay for our 14th wedding anniversary. The food was amazing as was the service. We would especially like to thank Sarah the hotel reception manager, Emma and Faye for their service and hospitality
Source: tripadvisor.co.uk
In May 2022, David said about Village Hotel Bury
Good
modem
lot’s of steps to get in to the hotel
Source: booking.com
In May 2022, Mr Steve-1 said about Village Hotel Bury
So, good pool,gym and sauna. Great sports bar. 20 mins walk from Bury centre. Room 232 has some dodgy stains on the carpet bur otherwise a good room. I like it here. But I do find it irritating that they have ribs, katsu curry and sea bass on the menu, and they NEVER have them available. Sort it out man.
Staff are great.
Staff are great.
Source: tripadvisor.co.uk