Local Reviews
In March 2026, Hassan Shah said about The Car Co
Bought a car from Owi at The Car Co. Easy process, no hassle, and everything was straightforward. Happy with the car and the service.
Source: google.com
In March 2026, Jamie Cole said about The Car Co
Bought a car off Owi, brilliant service, will be back for sure
Source: google.com
In March 2026, Adam Tinkham said about The Car Co
I recently purchased a vehicle from The Car Co in Bury, with Zain as my sales representative, and overall I had a positive experience.
Zain was responsive and communicative throughout the entire process, without ever being overly pushy. He took the time to answer all of my questions clearly and kept me updated at each stage, which made the buying experience feel straightforward and well managed. The finance agreement was also clearly presented and explained. I would note that I did lose around 400 of my agreed finance annual mileage due to the delivery, as well as two round trips to a Tesla service centre to address repairs.
Delivery day itself was smooth and well organised. However, I did encounter two issues after receiving the vehicle. The driver door glass had not been installed correctly following a prior repair, and I was advised to have this resolved through a Tesla service centre while the vehicle still had two weeks of warranty remaining. In addition, the car was advertised as having enhanced autopilot, but after checking, this feature was not actually enabled. This was one of the factors of me purchasing the vehicle in the first place, especially as Tesla offer this on all their approved used cars.
Although the aftersales communication was not as prompt as the sales conversation, to their credit, Zain and his manager Ahmed still handled the situation professionally. They were apologetic about the mis sell and offered compensation, which I felt was fair. Taking everything into account, including the price I paid for the vehicle, I was satisfied with the outcome.
Overall, a good experience with strong customer service from Zain, despite a couple of issues with the vehicle that were ultimately addressed appropriately.
Zain was responsive and communicative throughout the entire process, without ever being overly pushy. He took the time to answer all of my questions clearly and kept me updated at each stage, which made the buying experience feel straightforward and well managed. The finance agreement was also clearly presented and explained. I would note that I did lose around 400 of my agreed finance annual mileage due to the delivery, as well as two round trips to a Tesla service centre to address repairs.
Delivery day itself was smooth and well organised. However, I did encounter two issues after receiving the vehicle. The driver door glass had not been installed correctly following a prior repair, and I was advised to have this resolved through a Tesla service centre while the vehicle still had two weeks of warranty remaining. In addition, the car was advertised as having enhanced autopilot, but after checking, this feature was not actually enabled. This was one of the factors of me purchasing the vehicle in the first place, especially as Tesla offer this on all their approved used cars.
Although the aftersales communication was not as prompt as the sales conversation, to their credit, Zain and his manager Ahmed still handled the situation professionally. They were apologetic about the mis sell and offered compensation, which I felt was fair. Taking everything into account, including the price I paid for the vehicle, I was satisfied with the outcome.
Overall, a good experience with strong customer service from Zain, despite a couple of issues with the vehicle that were ultimately addressed appropriately.
Source: google.com
In March 2026, Mengis Zeru said about The Car Co
Zubiar Absolutely helpful and amazing care after me
Source: google.com
In March 2026, Shany said about The Car Co
Absolutely delighted with the service Zubair provided. Looked after me and answered all my questions.
Source: google.com
In March 2026, Jessica Kullar said about The Car Co
Mark was excellent very informative!
Source: google.com
In March 2026, Xiuqin He said about The Car Co
Fantastic service from Zubair and friendly staff, very polite.
Source: google.com
In March 2026, Joy Joy said about The Car Co
good
Source: google.com
In March 2026, Ai said about The Car Co
Zubair was great, he talked through all the packages, best options and was professional throughout and provided extra optionals which were really competitive. All our needs and budget were taken in to consideration which made our final decision easier.
Source: google.com
In April 2026, Usman Munawar said about The Car Co
With Junaid it was such a great experience. Explained everything very well. Very much appreciated
Source: google.com