Local Reviews
In March 2016, Mauro1972 said about Village Hotel Bury
Really huge, , nice , extremmelly big Rooms, good Breakfast , enormous TV ( is it 70" maybe on room?), powerfull wifi , nice and friendly staff , there is Pub wth excellent food , starbucks inside as well , a huge gym with sauna dowsntairs , a great parking ...what else do you need ???
Source: tripadvisor.co.uk
In April 2016, alisonhZ4144VW said about Village Hotel Bury
this was one of if not the best hotel i have ever stayed in lovely food and very clean comfortable rooms, but the most special thing for me was the staff in particular the one girl on reception last thursday evening, as i am well in to my senior years and struggle with a lot of things you can imagine how stressful it is to attend family special occasions especially in a big city, this girl noticed my nerves and came to my aid she went out of her way to explain she knew the venue to which i was attending and she arranged a lovely taxi to pick me up not only from the hotel but back again afterwards she even alerted me when it was time, she talked to me and reassured me nothing was to much trouble, the sad thing is i did not get her full name i just remember her first name was lauren i do hope the hotel can find this girl and say thank you as i have taken my daughters time to help me do this and i thought staff like this did not exist anymore so i will be returning to this hotel and bringing my friends with me.
Source: tripadvisor.co.uk
In April 2016, Richard C said about Village Hotel Bury
If you are looking for an affordable hotel outside of Manchester, with relatively easy links back into the city, this is a great hotel. The Upper Deck rooms are worth the extra for as you get a huge bed, huge TV and some lovely bedding. The leisure facilities are first class. A large gym with all the equipment and weights that you could want - there's even a separate ladies gym and two class aerobic rooms. The pool, sauna, hot tubs and steam room are well presented, and a welcome place to relax after a good workout.
The selection of foods in the bar isn't the best, but the quality is perfectly adequate. The restaurant has a slightly upper market selection of food available, but it's priced accordingly. Beware that sometimes service is added - sometimes it's not, and in my opinion, 10% isn't justified when the service levels aren't amazing.
Overall, the front of house team are very professional, very friendly and helpful. The bar staff often don't seem interested and it appears that customer service isn't important to them - a simple "I'll be with you in a minute" often goes a long way as opposed to ignoring you totally!
The selection of foods in the bar isn't the best, but the quality is perfectly adequate. The restaurant has a slightly upper market selection of food available, but it's priced accordingly. Beware that sometimes service is added - sometimes it's not, and in my opinion, 10% isn't justified when the service levels aren't amazing.
Overall, the front of house team are very professional, very friendly and helpful. The bar staff often don't seem interested and it appears that customer service isn't important to them - a simple "I'll be with you in a minute" often goes a long way as opposed to ignoring you totally!
Source: tripadvisor.co.uk
In April 2016, Lynn D said about Village Hotel Bury
Booked during the January Sale and got a great deal. Hotel staff were friendly and efficient. Hotel was clean and warm. Pool was clean and well staffed. Didn't eat at the hotel purely because we wanted to go into town on the evening. Enjoyed the stay and would return.
Source: tripadvisor.co.uk
In April 2016, richardandkids said about Village Hotel Bury
We visited on a Saturday, each of the function rooms was busy with a wedding etc meaning a lot of people using the facilities all at the same time. We didn't really get chance to use any of the leisure facilities due to the amount of time it took to check in and get sorted out. The upper deck room was nice.
Source: tripadvisor.co.uk
In April 2016, The_Hulk_95 said about Village Hotel Bury
To start off the staff were really nice and helpful. Did have problems with the room keys not working not only once but twice. Room was really clean with some nice touches. Had everything you need big tv with full sky package even with harry potter and a huge bed to watch it all on. Ended up spending 6hrs watching harry potter. Cool decor. Nice food in the restaurant. Would stay again
Source: tripadvisor.co.uk
In April 2016, hellybelly said about Village Hotel Bury
Friendly welcome on reception. Family room was good size. Great large TV. Asked for extra milk but never received. Very disappointed with sofa bed, first appearance it looked fine, but never seen such a thin pathetic mattress that went on top of the frame. My 12 year old couldn't sleep on it so I don't know how an adult would cope. We did tell receptionist on checking out what a very poor night sleep he'd had which had affected us all. Room furnishings looking bit worn & need updating. Positive was lovely pool & spa area, very nice & clean. We had drink in bar which staff were friendly but wine which was supposed to be Chardonnay, definitely wasn't Chardonnay, think they need to alter the wine list & description, so as to be clearer & honest. Had been to this hotel before but bit disappointed this time round.
Source: tripadvisor.co.uk
In May 2022, Rae Fox said about WeMoveAnything
Chris, Paul and Chris B very kindly came and moved everything. They put stuff in the rooms we said and were in and out in much less then the quoted time! Very professional and excellent service. Highly recommended for others to use this company.
Source: trustpilot.com
In April 2016, CW0506 said about Village Hotel Bury
I wrote an email directly to the hotel following my stay 10 days ago, but have since heard nothing back and this has prompted me to write the review. We had upgraded to an upper deck room, and checked in at 3pm. When we arrived into the room there were crumbs on the floor on the far side of the bed, and also on the bedside table. The spa treatments we had were lovely, could not fault the staff. Pool facilities also good. Went back up to our room and found that the glasses in the bathroom were not too clean, and the seals on the Strathmore water bottles were broken. There was also not a Bose speaker dock as stated as included in the upgrade. Dinner was great and the staff were lovely, although forgot our mayonnaise (asked twice, was fine without). The next morning the cleaners were in the next room at 9.30am, with the music on loudly in the room and banging around. When we checked out the following morning, reception was too busy to discuss our issues with the receptionist; hence sending the email afterwards... Disappointed that have not had a reply. Despite these issues the stay overall was pleasant and relaxing.
Source: tripadvisor.co.uk
In April 2016, Gillian B said about Village Hotel Bury
We both had a really really lovely stay at the hotel...we enjoyed the spa and our treatments and we would highly recommend the restaurant...the food is amazing. Our hotel was lovely. We would definitely come again and would recommend to family and friends
Source: tripadvisor.co.uk