Local Reviews
In May 2016, richardkW8725YF said about Village Hotel Bury
Good clean hotel. They have taken away the friendly welcome by having you check in & out by using computers which spoils it!! The staff were always friendly and helpful but now it was theres the computer for check in go yourself and on leaving drop your key in the box and we will send your email receipt!!
Source: tripadvisor.co.uk
In May 2016, phils928 said about Village Hotel Bury
Attended a Bury FC event and thoroughly enjoyed our stay at this great hotel. Special thanks to Gill, the hotel manager and her efficient and helpful staff. Fantastic facilities and lovely, clean rooms.
Source: tripadvisor.co.uk
In May 2016, Dave E said about Village Hotel Bury
I stayed here with some co workers for 3 days whilst on a business trip.
To start with there is no easy access with your cases other than to climb several steps.
You are then greeted with a self check in system which doesn't speed anything up and you still need the satff to assist.
However the room was nice and we eat in both the restaurant and bar, both of which were excellent meals.
On check out the invoices are then emailed to you so you dont get the chance to review first, We had asked that the invoices were made out to the company which we were assured they were but on receiving them they had not, this then meant we needed to get a human being to re do the invoices.
They seem very keen on using technology to try to save wages or time but myself and my colleages only found that realistically it slowed down the whole process from check in to check out.
Overall it wasn't a bad hotel but you definately felt like you were a number being processed rather than a customer.
To start with there is no easy access with your cases other than to climb several steps.
You are then greeted with a self check in system which doesn't speed anything up and you still need the satff to assist.
However the room was nice and we eat in both the restaurant and bar, both of which were excellent meals.
On check out the invoices are then emailed to you so you dont get the chance to review first, We had asked that the invoices were made out to the company which we were assured they were but on receiving them they had not, this then meant we needed to get a human being to re do the invoices.
They seem very keen on using technology to try to save wages or time but myself and my colleages only found that realistically it slowed down the whole process from check in to check out.
Overall it wasn't a bad hotel but you definately felt like you were a number being processed rather than a customer.
Source: tripadvisor.co.uk
In May 2016, 937etiennec said about Village Hotel Bury
I stay at the hotel approx. 30-40 times a year. The new self service check in and check out is awful. This new system means that I will look elsewhere for future visits to the area as staff are excellent in the hotel at all my visits. Also, it is a shame that there is no loyalty points programme, as IHG and Hilton offer excellent points.
Source: tripadvisor.co.uk
In May 2016, E693LMangelab said about Village Hotel Bury
Self service check in when we arrived. Not expected for this type/size of hotel. Didn't find out how to obtain 2 keys, whether breakfast was included and other questions from reception. The only member of staff disappeared once she had pointed us to the check in terminal. Felt having paid £135 for 1 night in a large hotel, I expected better front line service.
Source: tripadvisor.co.uk
In May 2016, sz7dhv said about Village Hotel Bury
Its a very average place, doing an average job, oh and do not go near the Waterfold pub across the road either. and if need specific invoice information for company business double check before leaving
Source: tripadvisor.co.uk
In May 2016, Carol M said about Village Hotel Bury
Had a lovely overnight break with friends. The reception staff were very pleasant and helpful. The room was very clean and has everything you need. Didnt do the feel good friday offer this time but it is definitely good value as we have used this offer previously
Source: tripadvisor.co.uk
In May 2016, Vicky S said about Village Hotel Bury
We enjoyed the 90's night at the Village Hotel. Although the singer was different than advertised we still had a great night. The accommodation is lovely and comfortable and couldn't fault the breakfast or the staff. Would definitely stay again.
Source: tripadvisor.co.uk
In May 2016, 217mrsr said about Village Hotel Bury
Was a great choice of hotel and it was easy for everyone to get to. We were a group of 11 and everyone was pleased with the rooms and facilities. One couple did have to change their room but only because of the location and it was dealt with no problem. Would definitely stay again.
Source: tripadvisor.co.uk
In May 2016, Marcia_Allen1972 said about Village Hotel Bury
Average breakfast Rubbery eggs weak coffee cold toast .. Not much choice of cereal as options hadn't been replenished .. Dirty bowl and cutlery maybe just an off day but wasn't overly impressed. Also the board room had a stale smell. Unpleasant
Source: tripadvisor.co.uk