Local Reviews
In September 2013, batty51 said about Village Hotel Bury
Such a treat; gorgeous room, very large as was for a disabled person , very clean with a comfortable bed & spare pillows . Large TV, tea/ coffee etc. The whole hotel was clean, well kept, nicely furnished & very very busy. The Vinny & Vito restaurant was also very good when I went early evening.
The pool is lovely, again well kept & open from 6.30 til 10 with 2 jacuzzis, steam room & sauna.
This hotel outlived my expectations & I really can't wait to return.
The pool is lovely, again well kept & open from 6.30 til 10 with 2 jacuzzis, steam room & sauna.
This hotel outlived my expectations & I really can't wait to return.
Source: tripadvisor.co.uk
In September 2013, Carol M said about Village Hotel Bury
We booked at the Village Hotel in Bury for Friday and Saturday night.
We checked in and found in the room that there was no hotel information pack. Not even a number on which to reach reception. There was no information about anything including the wi fi password.
There was also no local information whatsoever.
We had upgraded to an ‘Upperdeck Room’ which is basically a standard bedroom with nicer pillows and a nicer duvet, Sky movies and Starbucks coffee/hot chocolate.
Having read beforehand about the Leisure Club (it clearly said no children in the pool after 5pm) we headed for the pool at around ten past five and found it full of youngsters having swimming lessons. The lady on reception at the club suggested it was rather too busy for us to use! We used the gym instead, which was perfectly adequate.
The water pressure in the shower in the bedroom was appallingly low.
We ate in the Italian restaurant in the hotel on the first night and although it was ok, it was fairly generic and standard Italian food. Nothing spectacular. The wine was very over priced at £22.00 for a bottle of Shiraz.
We had to phone reception twice to complain about the noise of the music coming (we think) from the bar area. The first time we were told it would be stopping in about 10 minutes. When I phoned half an hour later to complain about the same noise, the guy on reception clearly didn’t believe me and insisted that he was coming up to our room to listen for himself. He never arrived……….
In the morning, we had ordered a newspaper, only a fifth of it arrived with no supplements or magazines. On mentioning this to reception I was told it was not their fault that was what came from the newsagent. However, I was not charged for it.
I also checked that we were not going to be subjected to any noise that evening and was told there was an ‘event’ on but at the back of the hotel and that we shouldn’t be disturbed by music. We weren’t. Instead we were disturbed by noisy drunk guests returning back to their rooms from 1am until around 3am.
The walls/ceilings/floor in this hotel are paper thin and you can literally hear everything going on in adjoining rooms.
The cooked breakfast on both days was perfectly adequate.
I don’t think we will be returning to the Village Hotel group, if the hotel at Bury is the standard of the chain.
I would rather spend my hard earned money elsewhere.
We checked in and found in the room that there was no hotel information pack. Not even a number on which to reach reception. There was no information about anything including the wi fi password.
There was also no local information whatsoever.
We had upgraded to an ‘Upperdeck Room’ which is basically a standard bedroom with nicer pillows and a nicer duvet, Sky movies and Starbucks coffee/hot chocolate.
Having read beforehand about the Leisure Club (it clearly said no children in the pool after 5pm) we headed for the pool at around ten past five and found it full of youngsters having swimming lessons. The lady on reception at the club suggested it was rather too busy for us to use! We used the gym instead, which was perfectly adequate.
The water pressure in the shower in the bedroom was appallingly low.
We ate in the Italian restaurant in the hotel on the first night and although it was ok, it was fairly generic and standard Italian food. Nothing spectacular. The wine was very over priced at £22.00 for a bottle of Shiraz.
We had to phone reception twice to complain about the noise of the music coming (we think) from the bar area. The first time we were told it would be stopping in about 10 minutes. When I phoned half an hour later to complain about the same noise, the guy on reception clearly didn’t believe me and insisted that he was coming up to our room to listen for himself. He never arrived……….
In the morning, we had ordered a newspaper, only a fifth of it arrived with no supplements or magazines. On mentioning this to reception I was told it was not their fault that was what came from the newsagent. However, I was not charged for it.
I also checked that we were not going to be subjected to any noise that evening and was told there was an ‘event’ on but at the back of the hotel and that we shouldn’t be disturbed by music. We weren’t. Instead we were disturbed by noisy drunk guests returning back to their rooms from 1am until around 3am.
The walls/ceilings/floor in this hotel are paper thin and you can literally hear everything going on in adjoining rooms.
The cooked breakfast on both days was perfectly adequate.
I don’t think we will be returning to the Village Hotel group, if the hotel at Bury is the standard of the chain.
I would rather spend my hard earned money elsewhere.
Source: tripadvisor.co.uk
In September 2013, Beannie45 said about Village Hotel Bury
Stayed one night for a family wedding, The room was nice, bed comfy with good pillows,
The room we had was number 118 it was very noisy because next door was for an air con unit or something that sounded similar, just a loud constant hum. We didn't have time to change as the room wasn't ready till after 3 and we had to get ready for he wedding.
The spar and pool looked very good but busy.
Again the breakfast was ok food bland,
Over all ok
The room we had was number 118 it was very noisy because next door was for an air con unit or something that sounded similar, just a loud constant hum. We didn't have time to change as the room wasn't ready till after 3 and we had to get ready for he wedding.
The spar and pool looked very good but busy.
Again the breakfast was ok food bland,
Over all ok
Source: tripadvisor.co.uk
In September 2013, garyanne said about Village Hotel Bury
This was my first time staying at this hotel and it was a very comfortable stay.Staff were always friendly and helpful.The rooms were large and beds were very comfortable.Breakfast was very good and always plentyful. Overall it was a very relaxing stay and we hope to return soon
Source: tripadvisor.co.uk
In September 2013, Kadieharvey said about Village Hotel Bury
We visited the hotel for a wedding, was lovely and clean and had a great pub and Starbucks inside, we ate in the pub and the food was lovely and very good price, the waiter who served us was very efficient and looked after us excellently, he was a young man with spikey hair and a beard, what a friendly fellow, we was there in the pub for about 3 hours and he served us at our table from start to finish, everything was perfect, he made a great effort with us and made us feel at home, he was a credit to the company, the wedding afterwards was excellent and the happy couple thoroughly enjoyed it, I can see why they picked that venue! We will certainly return! FANTASTIC!
Source: tripadvisor.co.uk
In October 2013, Leachy59 said about Village Hotel Bury
we have just got married at the village bury,and we could not fault any of it from start to finish,the venue was great,the food was fantastic in the afternoon and evening buffet,special thanks to the registrar,bar staff,kitchen staff and waitresses,and to helen who dressed the tables and organised my wifes flowers etc.our personal thanks to the toastmaster who guided us along the way,and persuaded me to make a speech lol she was fantastic.all in all,12 out of 10 :-)
Source: tripadvisor.co.uk
In October 2013, MarinersTours said about Village Hotel Bury
Just had an overnight stay here on a Sunday night, we had stayed in a de vere village before so knew what we were getting; we had wanted a hotel with a pool and used it when we arrived and in the morning which is just what we wanted. We met up with friends for the evening so did not eat here. Breakfast was good after a bit of confusion on where we should sit. It looked like there had been new carpets fitted along the corridor and in our room, the room was starting to wear a little bit, however we had a good sleep and got up later than we intended. All in all in a good location for us near our friends and just off the motorway.
Source: tripadvisor.co.uk
In October 2013, StephyStef said about Village Hotel Bury
I have stayed at this hotel and found it lovely but is then visited again on another occasion with my friend and little boy, we wasn't staying the night but thought we would come for tea at the pub. I was very disappointed with the customer service, it was busy at the time but no one came to clean our table we had to wipe it of ourselves. When trying to find a child's menu which wasn't already on the table we looked around for a staff member to help us but there was no one around and when there was staff about no one came to check if we was ok. When we got the food the child's food was far to hot, I understand it has to be a certain temp before it's sent out but this was too hot and so was the plate for a child the guy that brought it to me never mentioned this so it's a good job it was me that touched it first and not my little lad. The burgers we had where nice but I wouldn't say they was worth what you charge for them. The coke was flat and in my opinion tasted watered down and the choice of kids drink where very limited! Sadly I don't think I'll be visiting the pub again.
Source: tripadvisor.co.uk
In October 2013, donznimes said about Village Hotel Bury
18 of us stayed here for a hen night package that included a 25 min treatment , dinner, breakfast , glass of fizz and entry into seventies night.
The staff were excellent and couldn't do enough. Spa area nice although lots of kids in
Pool!
Treatments great although the pedicure was really just a file and polish. Rooms lovely modern clean and big. Doubles were made into twins at our request. Breakfast great. Omelettes were made for veggies on request.
Great value - would definitely stay again.
The staff were excellent and couldn't do enough. Spa area nice although lots of kids in
Pool!
Treatments great although the pedicure was really just a file and polish. Rooms lovely modern clean and big. Doubles were made into twins at our request. Breakfast great. Omelettes were made for veggies on request.
Great value - would definitely stay again.
Source: tripadvisor.co.uk
In October 2013, Alices88 said about Village Hotel Bury
I visited this hotel a couple of weeks back for the first time and wasn't impressed with some of the service I received. I enjoyed the leisure facilities and the staff seemed pleasant enough. I had to move rooms which was stressful, but the reception staff were extremely helpful and eventually the problem did get solved. The food in the pub was excellent, although a bit overly priced in my opinion, over £10 for a burger seems a bit steep! I was greeted by some friendly ladies on the bar who pointed me in the right direction to collect a menu and find a table, and then went on to order my food and beverages at the bar. After ordering and waiting a while for my food, I went to look for someone to make sure there was no problems with my food order. There was no one around other than the girls on the bar that were busy serving, so I then went to find someone. When I did so, I found a girl with bleach blonde hair, leant against the side on her mobile phone. It took her at least 20 seconds to notice I was standing there, and after asking her whether my food was on its way she tutted and muttered something under her breathe before storming through a door into the back area of the pub. The same girl eventually brought my food to my table and without any explanation of the waiting time slammed it down in front of me and didn't say a word. Overall it is a decent hotel and my room was very comfy and even had sky tv which I was impressed about. Just a shame about certain staff, because otherwise this hotel definitely would have had a higher rating than I have had to give!
Source: tripadvisor.co.uk