Local Reviews
In November 2016, L1444SAnicolab said about Village Hotel Bury
Very friendly staff and the rooms where very clean. I didn't have a good nights sleep as the people on the room next to us was arguing and shouting but I can't blame the hotel for that. I would recommend this hotel.
Source: tripadvisor.co.uk
In November 2016, 709stefaand said about Village Hotel Bury
As a business traveller, I've been using the hotel for some years now and have seen some evolution over time :
-- Check-in used to be at a counter by some very friendly staff, the hotel has switched some time ago to self-check in (although most of the time -not always - somebody from hotel staff is still around to help you in case of problems). It's a pity that limiting human contact to the bare minimum seems to be the new standard now. And shouldn't the saving of some staff then be reflected in the rates ?
Invoice is sent same day by e-mail. Don't forget to provide your own email address, i.s.o. the one used at reservation (if you have a central contact making reservations in your company).
++ (Some?) Rooms have been refurbished, and this is surely a positive thing for the bathrooms that were getting a bit out of date, but are now up to standards again.
- Used the restaurant for dinner and also there, staff seems to become younger and younger (= less experienced), leading to them being unable to answer simple questions (does this dish come with vegetables, is this wine available in a small bottle, etc... ) immediately. But, in all fairness, they go and ask, and are then coming back with an answer.
Food quality is not of gastronomic quality, but more or less correct for what you pay.
Years ago the menu one could choose from was much longer (but maybe leading to too much complexity), now just enough choice, don't reduce it any further
- Breakfast : full English breakfast is available. Just a hint : providing hot plates would help to keep the breakfast warm, now these are sometimes ice-cold.
+ Wifi signal is of good quality in most rooms (wifi is FOC) and a TV with sufficient channels to choose from is available in the rooms.
-- Check-in used to be at a counter by some very friendly staff, the hotel has switched some time ago to self-check in (although most of the time -not always - somebody from hotel staff is still around to help you in case of problems). It's a pity that limiting human contact to the bare minimum seems to be the new standard now. And shouldn't the saving of some staff then be reflected in the rates ?
Invoice is sent same day by e-mail. Don't forget to provide your own email address, i.s.o. the one used at reservation (if you have a central contact making reservations in your company).
++ (Some?) Rooms have been refurbished, and this is surely a positive thing for the bathrooms that were getting a bit out of date, but are now up to standards again.
- Used the restaurant for dinner and also there, staff seems to become younger and younger (= less experienced), leading to them being unable to answer simple questions (does this dish come with vegetables, is this wine available in a small bottle, etc... ) immediately. But, in all fairness, they go and ask, and are then coming back with an answer.
Food quality is not of gastronomic quality, but more or less correct for what you pay.
Years ago the menu one could choose from was much longer (but maybe leading to too much complexity), now just enough choice, don't reduce it any further
- Breakfast : full English breakfast is available. Just a hint : providing hot plates would help to keep the breakfast warm, now these are sometimes ice-cold.
+ Wifi signal is of good quality in most rooms (wifi is FOC) and a TV with sufficient channels to choose from is available in the rooms.
Source: tripadvisor.co.uk
In November 2016, kippykate said about Village Hotel Bury
Visited for a soul and Motown night. Once up the stairs to the entrance Check in smooth. Rooms of good quality and nice shower. On arrival to soul night greeted by an unfriendly girl operating the rope style barrier. Bags checked and not a smile shown by the staff. Allowed in to dress our table and then I went out to get the cake. Was then not allowed back into the room as they were making a last minute change despite my party already being in there and carrying a big cake. Not good service. When going to the toilet you had to be let out and in because the barrier was in place the first part of the night. Meal was pretty good but slow in between courses. Not much room on the dance floor for a full venue. Breakfast was self service. Which was good. Once shown to the table the staff didn't interact with you or offer any more tea or coffee. Overall good stay spoilt my the unfriendly frosty staff at the soul night.
Source: tripadvisor.co.uk
In November 2016, 45tanyag said about Village Hotel Bury
Motown and soul night.
Lovely atmosphere, food wasn't for me but the overall evening was brilliant. Beds were cosy, staff were lovely. The bathroom was beautiful! My partner and I wanted to steal all the furniture! Breakfast was nice. Checking out was easy :) will come again!
Lovely atmosphere, food wasn't for me but the overall evening was brilliant. Beds were cosy, staff were lovely. The bathroom was beautiful! My partner and I wanted to steal all the furniture! Breakfast was nice. Checking out was easy :) will come again!
Source: tripadvisor.co.uk
In November 2016, marvinr637 said about Village Hotel Bury
Used the village as our base as we were taking a dining experience on the East Lancs Railway. The hotel more than lived up to expectations and we would have no hesitation in staying there again. The reception area is modern and inviting and the bedrooms styled in a similar vein. The pub on site was excellent and the breakfast was all you could want to set you up for the day. Will certainly be back
Source: tripadvisor.co.uk
In November 2016, Krista B said about Village Hotel Bury
We recently visited the village hotel after visiting the Christmas markets in Manchester. The hotel is perfectly located straight off the motorway and has pleanty of free parking.
We received a very warm welcome on arrival from the reception team and booking in on the super efficient new system couldn't have been easier!!
The hotel was really clean and stylish with a great pub, Starbucks and restaurant. The evening dinner was especially delicious.
Our club room was a great size with a super comfy bed, huge shower and snazzy coffee machine.
Overall a fantastic hotel with very friendly and welcoming staff. Will definitely be back again soon.
We received a very warm welcome on arrival from the reception team and booking in on the super efficient new system couldn't have been easier!!
The hotel was really clean and stylish with a great pub, Starbucks and restaurant. The evening dinner was especially delicious.
Our club room was a great size with a super comfy bed, huge shower and snazzy coffee machine.
Overall a fantastic hotel with very friendly and welcoming staff. Will definitely be back again soon.
Source: tripadvisor.co.uk
In November 2016, Adam B said about Village Hotel Bury
This hotel was great. Easy to get to and plenty of parking. We had a club suite which was fantastic. Only comment i would make is that they advertised the club suite as having a coffee machine, but on arrival there was only two pods for the machine. But apart from that our stay was perfect. I could happily have done another night!
Source: tripadvisor.co.uk
In November 2016, Robert P said about Village Hotel Bury
There was noise in the bedroom overnight, some via an ill fitting window and some from noisy guests.
The staff were great, the room was comfortable, the food most acceptable and the spa first class. Great location for visiting family
The staff were great, the room was comfortable, the food most acceptable and the spa first class. Great location for visiting family
Source: tripadvisor.co.uk
In November 2016, elainebT4850AO said about Village Hotel Bury
Terrible service on the tribute night. Drink prices are terrible. To many people being booked into the tribute night for it to be comfortable.
Bag search was an invasion of privacy
to me a greed machine on the tribute nights that needs to be addressed along with ensuring there is sufficient staffing to deal with the volume of people.
Our group would not book this again and would advise anyone thinking of doing this to re think
Bag search was an invasion of privacy
to me a greed machine on the tribute nights that needs to be addressed along with ensuring there is sufficient staffing to deal with the volume of people.
Our group would not book this again and would advise anyone thinking of doing this to re think
Source: tripadvisor.co.uk
In November 2016, Bob_and_Sandra50 said about Village Hotel Bury
Clean, efficient and relaxing - Easy to check in/out - Good standard of food - room clean and cosy - looked after by hotel management - recommended for an overnight stay - easy to get into |Manchester
Source: tripadvisor.co.uk