Local Reviews
In October 2021, Jess S said about Village Hotel Bury
I stay here weekly with work, the staff are always so friendly and accommodating especially the lovely chef who works throughout the week. Always greets everyone with a smile and goes out of his way! The beds are really comfy rooms always nice and clean. Also use of the gym and pool with the stay comes in really handy great facilities.
Source: tripadvisor.co.uk
In October 2021, Simon M said about Village Hotel Bury
Stayed for 2 nights didnt sleep well at all due to being the noisiest hotel I have ever been in.
The room suffers with cleanliness issues from mouldy silicone that has been applied by a 3 year old to more dust in various areas than even Mr Pledge could handle. Swiches that control nothing.
Nowhere to hang towels after you have used them for drying, we were told that we simply use them once and stick them outside the door to be replaced, so if you had three showers during your stay you would have three towels, not great for the environment.
Breakfast was ok on day 1 but day 2 saw a fail. Mushrooms that looked like coal no available certain cuttlery, ONE hot drinks machine to serve over 100 people.
The television which is a decent size simply stopped working saying no signal being received which staff were unable to sort.
Finally, the toilet paper they use is clearly the cheapest available and is of such poor hygienic quality that you are guaranteed to end up wiping with your hand after it has gone through the flimsy paper
Not wanting to be totally negative, the Manager did address the first issue I had which was the request for.a bath tub which for whatever reason didnt happen and so the manager gave us some credit to spend i the food area.
The bed was comfortable and the towels soft . Just a shame this was all overshadowed by the list of failings
In my opinion this hotel chain is no better than your average budget hotel but makes claims that are larger than reality.
Realistically if you want a more special stay DO NOT USE VILLAGE HOTELS
The room suffers with cleanliness issues from mouldy silicone that has been applied by a 3 year old to more dust in various areas than even Mr Pledge could handle. Swiches that control nothing.
Nowhere to hang towels after you have used them for drying, we were told that we simply use them once and stick them outside the door to be replaced, so if you had three showers during your stay you would have three towels, not great for the environment.
Breakfast was ok on day 1 but day 2 saw a fail. Mushrooms that looked like coal no available certain cuttlery, ONE hot drinks machine to serve over 100 people.
The television which is a decent size simply stopped working saying no signal being received which staff were unable to sort.
Finally, the toilet paper they use is clearly the cheapest available and is of such poor hygienic quality that you are guaranteed to end up wiping with your hand after it has gone through the flimsy paper
Not wanting to be totally negative, the Manager did address the first issue I had which was the request for.a bath tub which for whatever reason didnt happen and so the manager gave us some credit to spend i the food area.
The bed was comfortable and the towels soft . Just a shame this was all overshadowed by the list of failings
In my opinion this hotel chain is no better than your average budget hotel but makes claims that are larger than reality.
Realistically if you want a more special stay DO NOT USE VILLAGE HOTELS
Source: tripadvisor.co.uk
In October 2021, Jade D said about Village Hotel Bury
I am a regular visitor to Starbucks at the Village hotel in Bury as I use the facilities to work at. The team, Olive, Dan and Faith are incredibly friendly and professional and of course make a fantastic coffee!!
Source: tripadvisor.co.uk
In October 2021, Gill C said about Village Hotel Bury
Every person we dealt with at the hotel - reception, gym/pool and restaurant (both breakfast and dinner) was so polite, friendly and helpful. Nothing was too much trouble for them. Special mention to the reception team, Jay, Jade and Sarah who were great, even coming to our room to fix the TV.
My only slightly negative comment would be around the food. Although breakfast was of good quality, there wasn't a massive range of choice, Cooked breakfast could have included a couple of extra options. Dinner was also limited but great if you're happy with a burger!
My only slightly negative comment would be around the food. Although breakfast was of good quality, there wasn't a massive range of choice, Cooked breakfast could have included a couple of extra options. Dinner was also limited but great if you're happy with a burger!
Source: tripadvisor.co.uk
In October 2021, Happy-traveller said about Village Hotel Bury
Was greeted at reception by a guy who welcomed us and introduced himself as Jay, very helpful made us feel welcomed.
Check in was easy and we were in our room in no time, which is great after dealing with the journey. We really enjoyed our stay and would definitely come again.
Check in was easy and we were in our room in no time, which is great after dealing with the journey. We really enjoyed our stay and would definitely come again.
Source: tripadvisor.co.uk
In October 2021, Mark Goldenfield said about Village Hotel Bury
I visit the village Starbucks every day . The staff Olive and Dan are amazing so helpful and they do anything to help
Thanks so much for making my experience so enjoyable the food is amazing that they sort and make sure it’s hot thanks they are 2 fantastic members of staff you have there Many thanks Mark Goldenfield
Thanks so much for making my experience so enjoyable the food is amazing that they sort and make sure it’s hot thanks they are 2 fantastic members of staff you have there Many thanks Mark Goldenfield
Source: tripadvisor.co.uk
In October 2021, chris said about Village Hotel Bury
Was staying at the village hotel for couple of days. Visit to Starbucks in the village hotel and found the service from the staff was excellent and two of the staff who I found really helpful were Dan & Olive 5 stars for them keep up the excellent service.
Source: tripadvisor.co.uk
In October 2021, Kieras M said about Village Hotel Bury
Fabulous hotel. Staff all great friendly and very helpful. Especially manager of gym facilities - Ste He was very informative about gym equipment and pool. Showed us how to use equipment safely. Thank you!! Food amazing - both restaurant and bar!! Couldn’t ask for more. Loads of choice. We enjoyed our visit and we will be returning!!
Source: tripadvisor.co.uk
In October 2021, Ashleigh T said about Village Hotel Bury
I joined the Leisure Club in June and spoke to a lady called Gina on the phone. I had lots of questions so she offered to meet with me and show me around the club and answer any questions I had.
On arrival she was waiting and showed me around. She was extremely polite, well mannered, and knowledgeable. She answered any question I had thoroughly and didn’t rush me at all.
After I left, she contacted me to tell me about a great offer they had on and I joined.
Each time I go to the leisure club, seeing her is like a ray of sunshine against the lime green walls, she is always laughing and smiling, it is clear to see she boosts the morale of everyone she is around. She is great to chat to and motivate you. You feel like you have a new friend when you have Gina in your life.
She is an asset to the leisure club!
On arrival she was waiting and showed me around. She was extremely polite, well mannered, and knowledgeable. She answered any question I had thoroughly and didn’t rush me at all.
After I left, she contacted me to tell me about a great offer they had on and I joined.
Each time I go to the leisure club, seeing her is like a ray of sunshine against the lime green walls, she is always laughing and smiling, it is clear to see she boosts the morale of everyone she is around. She is great to chat to and motivate you. You feel like you have a new friend when you have Gina in your life.
She is an asset to the leisure club!
Source: tripadvisor.co.uk
In October 2021, gr4c3t33r said about Village Hotel Bury
I struggled with my membership app early lockdown, and spoke to customer services to no avail. I messaged on the Village Members facebook group, and Georgina Mellor (I think she's now married) messaged me straight away to resolve the problems, going above and beyond her role on memberships (she doesn't work on systems!!). Gina is a credit to your company.
Source: tripadvisor.co.uk