Local Reviews
In May 2019, juicyfruit1972 said about Village Hotel Bury
Once again, The village hotel delivered. Great overnight stay on the bank holiday weekend. Lovely meal in the evening and fantastic breakfast. Room great, no issues whatsoever. Nice vibe about the place, very chilled, great for the footy too, big screens everywhere.
Source: tripadvisor.co.uk
In May 2019, vicky h said about Village Hotel Bury
The room itself was clean, spacious and very comfortable. The walls are extremely thin, including hearing someone burp and talk in the next room. We were also woken by the music from the gym class.
Overall though, good. The staff both reception and cleaning staff were lovely.
Overall though, good. The staff both reception and cleaning staff were lovely.
Source: tripadvisor.co.uk
In May 2019, Tony M said about Village Hotel Bury
Stayed as a guest for a wedding, which the hotel hosted and that was great. A bit disappointed I had to pay extra for the spa facilities ( only a £5 though). Entry to the hotel was up 20 steps which when carrying bags is not ideal and the lift was around the back and not very friendly.
Staff were great and helpful.
Rooms were large and comfortable, but ask for an extra pillow.
Staff were great and helpful.
Rooms were large and comfortable, but ask for an extra pillow.
Source: tripadvisor.co.uk
In May 2019, DaveH1980 said about Village Hotel Bury
There was a group of us travelling up to Manchester to relive our youth and head to NQ64 in Manchester and the Arcade Club a few minutes walk away from the hotel in Bury.
The location was ideal, as it was a short journey to get there. The hotel experience was brilliant, from the self check-in to the option to upgrade your room as a "offer what you want to pay".
The rooms were spacious and the club rooms also provided water and a coffee machine.
The only small negative I had, which won't apply to 99% of the guests in the hotel, was that I wanted to plug my laptop in to the TV via HDMI.
The supplied remote didn't offer an option for "switching sources", but thankfully my phone had an IR blaster and tv remote software, which still allowed me to do so.
It's a tiny blemish on an otherwise perfect stay, and would definitely not stop me from coming back in the future.
The location was ideal, as it was a short journey to get there. The hotel experience was brilliant, from the self check-in to the option to upgrade your room as a "offer what you want to pay".
The rooms were spacious and the club rooms also provided water and a coffee machine.
The only small negative I had, which won't apply to 99% of the guests in the hotel, was that I wanted to plug my laptop in to the TV via HDMI.
The supplied remote didn't offer an option for "switching sources", but thankfully my phone had an IR blaster and tv remote software, which still allowed me to do so.
It's a tiny blemish on an otherwise perfect stay, and would definitely not stop me from coming back in the future.
Source: tripadvisor.co.uk
In May 2019, Gareth C said about Village Hotel Bury
We stayed 2 nights for a recent wedding. Amenities we really good, great pool and sauna, jacuzzi and steam room. Staff were really friendly and helpful. Room was big and clean and comfortable. Really good hotel.
Source: tripadvisor.co.uk
In May 2019, Vacation36525800665 said about Village Hotel Bury
Only issue was other noisey guests. They were in and out of the room slamming doors throughout the early hours which is obviously no fault of the village.
The staff were all lovely, approachable and friendly. The hotel was mostly cleans an tidy.
Spa staff were lovely. I had a scalp massage which was ok but could of been better. My mum who was the other guest could not complain at all as her scalp massage was very enjoyable.
The staff were all lovely, approachable and friendly. The hotel was mostly cleans an tidy.
Spa staff were lovely. I had a scalp massage which was ok but could of been better. My mum who was the other guest could not complain at all as her scalp massage was very enjoyable.
Source: tripadvisor.co.uk
In May 2019, sungirl97 said about Village Hotel Bury
Brilliant trip to the village! We were on a low key hen do, spent the day in the spa. Had a 3 course meal and drinks in the evening. Mitchell really looked after us and made our night really special. The staff throughout were brilliant and the rooms lovely x
Source: tripadvisor.co.uk
In May 2019, LVic2015 said about Village Hotel Bury
Stayed for one night, based on location. Room was lovely, very clean and very comfy bed. Breakfast ok, staff very helpful and friendly. Bar/ restaurant too loud, chose to eat in pub over the car park. Free parking amd great location off the motorway.
Source: tripadvisor.co.uk
In May 2019, Nomad11703329901 said about Village Hotel Bury
I highly recommend the village hotel in Bury Manchester, to my friends and family as they have been friendly, polite and professional, very satisfied with the room and and staffs, very clean and cosy room loved it and will book again.
Source: tripadvisor.co.uk
In May 2019, R12 said about Village Hotel Bury
I’ve recently spent a lot of time staying at this hotel and the village brand generally is always fantastic.
For this specific hotel the rooms are always immaculate (albeit never have a bath tub) and the customer service is always excellent! Also love the self check in / check out too.
The food situation however, is ridiculous! You have to eat in the bar, a bar that’s so loud you can’t hear yourself think! The food is slow, often comes out wrong or half of your table has eaten before the other half have even seen their meal that’s been ordered at the same time. I’ve stayed here on 5 separate occasions in the last 2 months and every single time I’ve had an issue. The first time, after a very long day at work we all arrived at the hotel very tired and very hungry! The bar was absolutely rammed and full of groups of noisy, battered teenagers / very young adults or what I can only describe as yobs on that evening. It was actually quite intimidating. We squeezed through a sea of standing groups of people everywhere to find a table. Ordered food, took long over an hour to come out and even then 3 of our group waited another 20 minutes for theirs. At this point it was pushing on for 9/9.30 pm and there was very few people eating but loads of people standing around drinking - no the the kind of atmosphere you want when your trying to eat. Despite there being hardly anyone eating now, when ordering a dessert I was told it would take 45 minutes.... 45 minutes to put some pre-made ice cream into a bowl? Really!? The next 3 nights were equally as bad.
The next few visits were similar although not so long of a wait for food.
My latest visit, i ordered a burger (big stack) and asked for no tomato or mushrooms in it. Burger turns up half an hour later with tomato and mushrooms in it, and also onions and salsa (which it doesn’t state in the menu by the way!) sent it back and told it would be 5 minutes. 25 minutes later I have to ask a waitress where my burger is given that the people i was with had finished and even had their plates cleared at this point! Burger finally comes out and i’m offered a free drink as an apology (which was a first and appreciated). In the mean time the 4 tables around us are continually asking where their food was as they had been waiting so long - it wasn’t even busy in comparison to how it has been! More so full of people getting bladdered as usual. This place simply cannot cope with food orders, the environment is not the kind of place you want to be eating! You literally have groups of loud and drunk people standing over you. It needs it’s own restaurant area.
My only other issue with this particular hotel in the chain is the parking! Hotel
Guests end up parking right over the back of the carpark as there is rarely any spaces near the front as they are all taken up by the gym users. Given genuine guests have luggage etc to haul across
the huge carpark, why not make the first half of the carpark for hotel
Guests only. If people are visiting a gym, i’m sure they won’t mind parking further away!
Finally, theres now an app where you can order your food and drink from (i guess so the people wanting to eat don’t clogg up the overcrowded bar) this was a great idea until i tried using it! No option for a soda water and lime, no option for special requests on food (what if someone had an allergy?) and no option to charge it to your room (we have a food allowance through our business booking so couldn’t pay for it directly)
All in all, great brand of hotels generally, but this particular one has the food and parking set up horribly wrong making the stay feel more like hassle rather than relaxing!
For this specific hotel the rooms are always immaculate (albeit never have a bath tub) and the customer service is always excellent! Also love the self check in / check out too.
The food situation however, is ridiculous! You have to eat in the bar, a bar that’s so loud you can’t hear yourself think! The food is slow, often comes out wrong or half of your table has eaten before the other half have even seen their meal that’s been ordered at the same time. I’ve stayed here on 5 separate occasions in the last 2 months and every single time I’ve had an issue. The first time, after a very long day at work we all arrived at the hotel very tired and very hungry! The bar was absolutely rammed and full of groups of noisy, battered teenagers / very young adults or what I can only describe as yobs on that evening. It was actually quite intimidating. We squeezed through a sea of standing groups of people everywhere to find a table. Ordered food, took long over an hour to come out and even then 3 of our group waited another 20 minutes for theirs. At this point it was pushing on for 9/9.30 pm and there was very few people eating but loads of people standing around drinking - no the the kind of atmosphere you want when your trying to eat. Despite there being hardly anyone eating now, when ordering a dessert I was told it would take 45 minutes.... 45 minutes to put some pre-made ice cream into a bowl? Really!? The next 3 nights were equally as bad.
The next few visits were similar although not so long of a wait for food.
My latest visit, i ordered a burger (big stack) and asked for no tomato or mushrooms in it. Burger turns up half an hour later with tomato and mushrooms in it, and also onions and salsa (which it doesn’t state in the menu by the way!) sent it back and told it would be 5 minutes. 25 minutes later I have to ask a waitress where my burger is given that the people i was with had finished and even had their plates cleared at this point! Burger finally comes out and i’m offered a free drink as an apology (which was a first and appreciated). In the mean time the 4 tables around us are continually asking where their food was as they had been waiting so long - it wasn’t even busy in comparison to how it has been! More so full of people getting bladdered as usual. This place simply cannot cope with food orders, the environment is not the kind of place you want to be eating! You literally have groups of loud and drunk people standing over you. It needs it’s own restaurant area.
My only other issue with this particular hotel in the chain is the parking! Hotel
Guests end up parking right over the back of the carpark as there is rarely any spaces near the front as they are all taken up by the gym users. Given genuine guests have luggage etc to haul across
the huge carpark, why not make the first half of the carpark for hotel
Guests only. If people are visiting a gym, i’m sure they won’t mind parking further away!
Finally, theres now an app where you can order your food and drink from (i guess so the people wanting to eat don’t clogg up the overcrowded bar) this was a great idea until i tried using it! No option for a soda water and lime, no option for special requests on food (what if someone had an allergy?) and no option to charge it to your room (we have a food allowance through our business booking so couldn’t pay for it directly)
All in all, great brand of hotels generally, but this particular one has the food and parking set up horribly wrong making the stay feel more like hassle rather than relaxing!
Source: tripadvisor.co.uk