Local Reviews
In January 2020, Steve Wheatley said about Village Hotel Bury
We actually had an issue not with the hotel, but with behaviour of some thoughtless guests. The response of the hotel staff couldn’t have been better! They acted swiftly & without fuss. This is how you judge great service... when something extra is needed & it is delivered.
1st class experience.
1st class experience.
Source: google.com
In January 2020, Michele P said about Village Hotel Bury
My rating has reduced for this chain after a number of changes that have occurred in the last 12 months at Bury.
No quiet public areas to socialize in.
Removal of lounge area.
Pub area converted to paid 'business lounge', with very little usage.
Parking charges now for stays over 4 hours except weekends.
The latter having an adverse affect on the pleasure of the gym members as it restricts the time they can use the facilities without it increasing drastically their costs. Personally it would add over a £100 per month for me to retain my use of the facilities lije I used to, in effect restricting my access time to 4 hrs.
Restaurant converted to two open area with large screen & settees (no sound sub-titles but with loud music blaring so neither able to listen to the programmes nor use the space to relax or chat with friends), mixed tables & chairs for brunch style servings (healthier options at a more costly price), incorporates in, the centre a large square bar area & on the far side a sit down more traditional style restaurant area, however the cacophony of noise persists, some may call it atmosphere, but for me it feels neither one thing now the other. The staff are still pleasant, but the feeling of having different spaces to fit different needs has for me been lost in the changes.
My current thoughts are & my friends agree we don't stay or visit to socially eat & chat anymore. It may appeal to others more, but not me & my ilk. A number have left for membership elsewhere and I'm considering this too. I like the people & the trainers here but if I can't get the service & quality of product I once did, not the enjoyment of the facilities, I may as well go to another closer gym, pay less & get more. I enjoyed the location & outside space in the warmer months but to lose that option to utilise that too due to excessive parking fees will drive me & many other members away.
I hope the managers look at the reviews, listen to the petitions & act & do the right thing by their members, as was done initially, by giving them passes.
No quiet public areas to socialize in.
Removal of lounge area.
Pub area converted to paid 'business lounge', with very little usage.
Parking charges now for stays over 4 hours except weekends.
The latter having an adverse affect on the pleasure of the gym members as it restricts the time they can use the facilities without it increasing drastically their costs. Personally it would add over a £100 per month for me to retain my use of the facilities lije I used to, in effect restricting my access time to 4 hrs.
Restaurant converted to two open area with large screen & settees (no sound sub-titles but with loud music blaring so neither able to listen to the programmes nor use the space to relax or chat with friends), mixed tables & chairs for brunch style servings (healthier options at a more costly price), incorporates in, the centre a large square bar area & on the far side a sit down more traditional style restaurant area, however the cacophony of noise persists, some may call it atmosphere, but for me it feels neither one thing now the other. The staff are still pleasant, but the feeling of having different spaces to fit different needs has for me been lost in the changes.
My current thoughts are & my friends agree we don't stay or visit to socially eat & chat anymore. It may appeal to others more, but not me & my ilk. A number have left for membership elsewhere and I'm considering this too. I like the people & the trainers here but if I can't get the service & quality of product I once did, not the enjoyment of the facilities, I may as well go to another closer gym, pay less & get more. I enjoyed the location & outside space in the warmer months but to lose that option to utilise that too due to excessive parking fees will drive me & many other members away.
I hope the managers look at the reviews, listen to the petitions & act & do the right thing by their members, as was done initially, by giving them passes.
Source: google.com
In January 2023, Daniel Blan said about Village Hotel Bury
Really good, only used the leisure facilities. But had some really good salt and pepper chicken and chips.
Source: google.com
In January 2018, Caroline Burnett said about Village Hotel Bury
Like this place a lot. Staff are very friendly, rooms comfortable. Has a bar and restaurant as well as a spa including a pool. Great place to stay to explore the surrounding area. Also has a carvery pub next door and close to motorway exit. Expect to pay hotel prices for drinks though.
Source: google.com
In January 2018, Sarah Rackstraw said about Village Hotel Bury
The standard room was absolutly beautiful. I booked this room as a place for my friend and I to sleep after out night out for Halloween. Checking in was really easy and the facilities are clearly signed. The room was a lot bigger than I had expected, plenty of room for my friend and I to get changed into our outfits, with a mirror big enough for us both to share. The room had everything we needed including a really nice choice of coffee and tea, a huge TV and nice smelling toiletries in the bathroom. The bathroom itself was spotless, unfortunatly with all hotels of its size it does suffer with having a shower that doesn't get as hot as I like and isn't very powerful. However the best part about the stay was the bed! It has a very cosy mattress topper which made the bed so easy to fall asleep on and gave my friend and I the best sleep I think I've ever had in any hotel. The staff are friendly and genuinely happy to help, I would recommend this hotel to anyone who will listen 10/10 on every front!
Source: google.com
In January 2017, Matthew Sutton said about Village Hotel Bury
Nice place very modern. We unfortunately had a room at the back of the hotel so quite a long walk. Checking is was a bit ridiculous as they dont really have a reception, just some poor guy at a flash looking table with a touch screen interface. More than one person in front of you and you will have a long wait!! Also as nice as the rooms are they really need to use a hoover properly as it was still dirty - the friends we had staying at the hotel as well all said the same thing!!
Source: google.com
In January 2017, David Houghton said about Village Hotel Bury
Visited the hotel pub for Friday burger for a pound deal. Seating area nice and open, staff friendly. Ordered burgers with bacon and fries and although fairly busy they arrived soon after. More of a good snack rather than a full meal but already knew that as had many times before. Well worth it and easy to access from motorway junction.
Source: google.com
In July 2021, Andy Thrash said about Village Hotel Bury
Village hotels are great all round, always enjoy stay at them or meeting friends for drinks or the gym, my only disappointment was the need to use app for all orders and payments, completely ruins the vibe of going out and socialising, who wants to go out carrying their mobile with them? I go out to socialise with friends not mess about on my phone, annoying to say the least, and the gym booking system for sauna etc was a bit of a pain, I know Village are just following govt guidelines, I just hope for their sake restrictions are removed so they can return to their usual top notch service.
All in all very good, just current situation makes life difficult for everybody, the staff at Village reception were very helpful to make things the best possible.
All in all very good, just current situation makes life difficult for everybody, the staff at Village reception were very helpful to make things the best possible.
Source: google.com
In January 2020, Glynn Lloyd said about Village Hotel Bury
My first day back at the gym and my mind was thinking all sorts and I was going to cancel but I went and what a credit and great surprised I felt safe and it was a great example of how things should be done I felt like me again. Then I went into the bar area for a drink and again great service and the staff have obviously had great training.. Thank you for getting my life back on track
Source: google.com
In January 2020, Sue Andrews said about Village Hotel Bury
We stayed at this hotel for 3 nights while attending a birthday party in the Vibe Room. Bed was super comfy but the good stops there. Very little personal service. You can check in, program your room card without seeing staff.
To get your luggage into the hotel, you either hoof it up about 20 stairs or walk around the side of the building to the disabled lift. It still doesn't get you where you need to be and no offer of help from staff.
There are no telephones in the rooms and in order to reach the front desk, room service or housekeeping, you need to download the Village app onto your Android or smartphone. The app is very unreliable.
There is no fridge, safe, Kleenex or glasses in the rooms. There is inadequate storage for your clothes as there is only a drawer in the desk and one beside the full length mirror.
There is no place in the hotel to even buy toothpaste and as you are in a business park, there is nothing close by.
This hotel caters to gym rats and business people, not for travelers looking for a nice hotel stay.
To get your luggage into the hotel, you either hoof it up about 20 stairs or walk around the side of the building to the disabled lift. It still doesn't get you where you need to be and no offer of help from staff.
There are no telephones in the rooms and in order to reach the front desk, room service or housekeeping, you need to download the Village app onto your Android or smartphone. The app is very unreliable.
There is no fridge, safe, Kleenex or glasses in the rooms. There is inadequate storage for your clothes as there is only a drawer in the desk and one beside the full length mirror.
There is no place in the hotel to even buy toothpaste and as you are in a business park, there is nothing close by.
This hotel caters to gym rats and business people, not for travelers looking for a nice hotel stay.
Source: google.com