Local Reviews
In June 2012, Al_ said about Village Hotel Bury
While I have to agree this was a value for money stay I still expect to get a good nights sleep when I hand over my money.
The village is neither a hotel nor is it a village and has something of an identity crisis.
So when a wedding party took over a large part of the facilities not only did we suffer noise from the function but drunk inconsiderate guests in the next room who kept us up ALL NIGHT! Despite our complaints the to reception the noise continued. We were left exhausted for the final day of our trip which included a 280+ mile drive.
On the whole though the room was good, service was good and the breakfast reasonable.
Others have mentioned the steps to the entrance which are an accessibility nightmare for both those with additional needs or those who simply have a case to carry! There was no obvious alternative easy access.
With tribute acts and karaoke nights on the calendar this appears to be a venue for local stag and hen parties rather than families but you gets what ya pays for.
Would I go back - nope!
P.s. on departure we did complain and did get an acceptable resolution although a lost nights sleep is difficult to make up.
The village is neither a hotel nor is it a village and has something of an identity crisis.
So when a wedding party took over a large part of the facilities not only did we suffer noise from the function but drunk inconsiderate guests in the next room who kept us up ALL NIGHT! Despite our complaints the to reception the noise continued. We were left exhausted for the final day of our trip which included a 280+ mile drive.
On the whole though the room was good, service was good and the breakfast reasonable.
Others have mentioned the steps to the entrance which are an accessibility nightmare for both those with additional needs or those who simply have a case to carry! There was no obvious alternative easy access.
With tribute acts and karaoke nights on the calendar this appears to be a venue for local stag and hen parties rather than families but you gets what ya pays for.
Would I go back - nope!
P.s. on departure we did complain and did get an acceptable resolution although a lost nights sleep is difficult to make up.
Source: tripadvisor.co.uk
In June 2012, LiverpoolSt said about Village Hotel Bury
Nice rooms with free Wi-fi and a large pool. Pleasant fittings and furnishings with clean rooms. The hotel is set in a business park just off the motorway next to a river and some greenery. The location next to the river meant that there were lots of flies outside so opening the window is not really much of an option. The rooms were a little bit hot with no airconditioning.
There is a nice restaurant in the hotel, a starbucks, a pub and lots of parking.
I would recommend this hotel as a business/conference venue. The lounge next to the meeting rooms was very nice for breakout sessions with a coffee machine, stocked fridge and couches.
There is a nice restaurant in the hotel, a starbucks, a pub and lots of parking.
I would recommend this hotel as a business/conference venue. The lounge next to the meeting rooms was very nice for breakout sessions with a coffee machine, stocked fridge and couches.
Source: tripadvisor.co.uk
In June 2012, BrownLongEaredOwl said about Village Hotel Bury
Just got back from a weekend at the Village in Bury. It's a very convenient location next to the motorway, but that does mean there's not a huge amount else around there to see/do
Positives of the hotel for us were the very friendly and helpful staff, breakfast was good, room was clean and tidy. The bed was very comfy. I tried both the gym and the pool, which was relaly good - probably the nicest bit of the weekend and not too crowded either
Negatives: We would've liked a room with a bath, and TV didn't have many channels. We didn't try the restaurant, but it did appear to be pricey
Overall, I felt it was okay value for money. I'm not sure we'd rush back as we've been to Bury now but I would be happy to try some of the other hotels in this chain
Positives of the hotel for us were the very friendly and helpful staff, breakfast was good, room was clean and tidy. The bed was very comfy. I tried both the gym and the pool, which was relaly good - probably the nicest bit of the weekend and not too crowded either
Negatives: We would've liked a room with a bath, and TV didn't have many channels. We didn't try the restaurant, but it did appear to be pricey
Overall, I felt it was okay value for money. I'm not sure we'd rush back as we've been to Bury now but I would be happy to try some of the other hotels in this chain
Source: tripadvisor.co.uk
In June 2012, David M said about Village Hotel Bury
we use the bury hotel more than any other village hotel, but have been to most of them,it is very good value for money one of the cheapest, with the best staff, very helpful. Great pool and spar ,good restaurant and bar ,also free parking so we can take the tram into manchester so easy, the room is always clean and fresh with an exallent breakfast,also Burys new shopping centre is very good for my three girls just a great location for everyware in the north west.
Source: tripadvisor.co.uk
In June 2012, Lynsay255 said about Village Hotel Bury
Stayed here for a friend's hen party in Manchester - great value, much better than the nearest 'budget' chain hotel!
Made use of the pool, although Saturday morning with lots of children may not have been the best time!
The attached pub-style restaurant was good value with nice food, there's a Starbucks inside too, and the breakfast buffet offered plenty of choice.
Made use of the pool, although Saturday morning with lots of children may not have been the best time!
The attached pub-style restaurant was good value with nice food, there's a Starbucks inside too, and the breakfast buffet offered plenty of choice.
Source: tripadvisor.co.uk
In July 2012, David S said about Village Hotel Bury
The service at this hotel was first class, polite,friendly and helpful. The rooms were in good order, clean and tidy as well as being tastefully decorated. The bed was comfortable and the the food in the bar and the breakfast was very very good. I can safely say i would definitely stay here again and would recommend without any reservations this hotel to anyone considering staying in the area.
Source: tripadvisor.co.uk
In July 2012, brightonbecks said about Village Hotel Bury
We have stayed at this hotel several times as we have family near by that we visit.
We have never had any issues at all. They have now also got a starbucks on site.
The rooms are furnished to a good standard, and over New Years when they weren't busy we were even upgraded.
We stayed here in May with our 4month old and they provided a travel cot for us & it was already put up for us when we arrived. The hotel were more than accomodating when we needed our bottles serilised as well.
The restuarant & bar serve very nice food, the menu has changed recently but breakfast is still very good & self service.
Good sized pool with jacuzzi, steam room & sauna. Also steps into the pool so good with a little one.
We have never had any issues at all. They have now also got a starbucks on site.
The rooms are furnished to a good standard, and over New Years when they weren't busy we were even upgraded.
We stayed here in May with our 4month old and they provided a travel cot for us & it was already put up for us when we arrived. The hotel were more than accomodating when we needed our bottles serilised as well.
The restuarant & bar serve very nice food, the menu has changed recently but breakfast is still very good & self service.
Good sized pool with jacuzzi, steam room & sauna. Also steps into the pool so good with a little one.
Source: tripadvisor.co.uk
In July 2012, Steve F said about Village Hotel Bury
This hotel is not at the standard of others in the group, the exec room was clean but in need of a refurb and had a stale smell, no air com in the room, lights not working in the bath room. Staff where pleasant but not what i would call engaged or overly bothered about customer service. Food was okay but landed as opossed to serverd and when i asked for table water i was given a 4 pint pitcher.
Gym good and staff okay, they seemed to want to help and advise what to do and where to go.
Gym good and staff okay, they seemed to want to help and advise what to do and where to go.
Source: tripadvisor.co.uk
In July 2012, Cathyluv said about Village Hotel Bury
Stayed here sat & sun on the B&B 2 night deal - which is great value. Negatives - the room stunk of cigarette smoke, I was told they only had 2 other rooms left - both were closer to the bar so didnt swap.
The breakfast was the most stressful and shambolic I have EVER encoutered in any hotel. Firstly we had to wait for a table at 10.30 (served till 11am only) we had to get our own drinks and food - surley it is better to serve tea and coffee then let guests help themselves to food, to avoid people carrying hot drinks around and to avoid people having to get up all the time, management should seriously consider this. There were no glasses, no plates, crap selection of cereals and pastries. The only bread available was sliced and stale and only fit for toasting, no bread rolls or crusty baguette, and the toaster was horrendeous, slowest ever and then after waiting for 5 mins it only did one side! come on people! its 2012! surely you can get a better toaster in this day and age!! it was certainly NOT a pleasant start to the day, there was no management in sight to comment to and the few members of very young staff around were rushed off their feet, I cant think of a better word than shambolic.
My only other comment would be the immediate area around the jacuzzi (where you sit on the side) is grubby, it really could do with a clean. Brilliant that they enforce the no kids swimming times though and the changing rooms and nice and spacious.
All in all we got what we paid for, its a great base to explore the area, great shopping in Bury (10 mins walk away) and only £3.70 off peak return to Manchester city centre on the Metrolink. A bargain with breakfast issues!
The breakfast was the most stressful and shambolic I have EVER encoutered in any hotel. Firstly we had to wait for a table at 10.30 (served till 11am only) we had to get our own drinks and food - surley it is better to serve tea and coffee then let guests help themselves to food, to avoid people carrying hot drinks around and to avoid people having to get up all the time, management should seriously consider this. There were no glasses, no plates, crap selection of cereals and pastries. The only bread available was sliced and stale and only fit for toasting, no bread rolls or crusty baguette, and the toaster was horrendeous, slowest ever and then after waiting for 5 mins it only did one side! come on people! its 2012! surely you can get a better toaster in this day and age!! it was certainly NOT a pleasant start to the day, there was no management in sight to comment to and the few members of very young staff around were rushed off their feet, I cant think of a better word than shambolic.
My only other comment would be the immediate area around the jacuzzi (where you sit on the side) is grubby, it really could do with a clean. Brilliant that they enforce the no kids swimming times though and the changing rooms and nice and spacious.
All in all we got what we paid for, its a great base to explore the area, great shopping in Bury (10 mins walk away) and only £3.70 off peak return to Manchester city centre on the Metrolink. A bargain with breakfast issues!
Source: tripadvisor.co.uk
In July 2012, AlanBest said about Village Hotel Bury
I have stayed at this hotel about 7 times. On this visit, most of the things I found a bit off on the other visits came together with a bang.
Other visits I have been in the annexe. Word of warning there, it is quiet but if you have loads of luggage or are lugging around small children it is a bit of a trek and a warren.
I was in the main building on this visit. The room was excellent, obviously recently refurbished and of a very high standard. No adverse complaints on that level. The new flat screen TV was tempting till you realise that the communal aerial serving it is not up to the job. Anyone who has lived in a flat with one will know what I mean. Also the TV package is not even FreeView, just a few assorted channels in a snowstorm.
In general the TV would not have bothered most of the guests there because Friday night is Karaoke night! (Saturday night is Party night by the way). And hen parties were the order of the day. The girls were all pretty well behaved by the way, just out for a good time.
Having been traveling since 5.00 a.m. and finished my last meeting at the hotel at 10.00 p.m. I was hoping to get some sleep. Sadly, room 111 is right above the bar and the soundproofing is shocking. That ended at midnight but the noise from the bar continued till five to one in the morning. It was not possible to move rooms because the hotel was full..
The soundproofing above the bar meant that I noticed a few things that probably would have gone unnoticed. Noise from the corridor was intrusive and I am talking normal speaking voices not singing and shouting. Noise from the room above was apparent and the constant hum of the nearby motorway was audible. Some attention is needed to all these things but it is probably a fundamental building defect.
I complained at the time, the next morning and on the guest comment card. The complaints were dealt with professionally. I was offered the breakfast free of charge and received an adequate, if not fulsome, email from the manager later. The point I made to the manager in my reply was that having booked a room with a bed there was an expectation of a good night's sleep.
Breakfast was pricey but very good. The first good breakfast I have ever had in a Village Hotel, especially this one. They have finally worked out how to keep the stuff warm and they had butter. Avoid the croissants, the one I tried was stale and deadly.
I used to use this chain a great deal. In fact I was a leisure club member for a few years. Over the past few years I have seen a steady move of emphasis that has recently culminated in the change of name to "Village Urban Resorts". If you are getting on a bit like me or have small children then it may not be suitable for you, especially on Friday and Saturday. That is a shame because the pools are brilliant for small children. The addition of a coffee bar in reception jars a bit aesthetically. It is more in keeping with a low grade motorway service area than the well appointed reception it blights.
Free wi-fi is good and there is masses of parking. Very close to the motorway for access. Disabled access exists as it must but is a lengthy walk up. Probably alright for wheelchair users with a motor but if you just have trouble with steps and walking you will probably find getting up to the hotel a bit of a pain, especially with a lot of luggage. This is a design feature of all of them I am afraid.
If you want a party night or place with lots of people then you will be ok. On balance I would go for a hotel offering a good night's sleep next time.
Other visits I have been in the annexe. Word of warning there, it is quiet but if you have loads of luggage or are lugging around small children it is a bit of a trek and a warren.
I was in the main building on this visit. The room was excellent, obviously recently refurbished and of a very high standard. No adverse complaints on that level. The new flat screen TV was tempting till you realise that the communal aerial serving it is not up to the job. Anyone who has lived in a flat with one will know what I mean. Also the TV package is not even FreeView, just a few assorted channels in a snowstorm.
In general the TV would not have bothered most of the guests there because Friday night is Karaoke night! (Saturday night is Party night by the way). And hen parties were the order of the day. The girls were all pretty well behaved by the way, just out for a good time.
Having been traveling since 5.00 a.m. and finished my last meeting at the hotel at 10.00 p.m. I was hoping to get some sleep. Sadly, room 111 is right above the bar and the soundproofing is shocking. That ended at midnight but the noise from the bar continued till five to one in the morning. It was not possible to move rooms because the hotel was full..
The soundproofing above the bar meant that I noticed a few things that probably would have gone unnoticed. Noise from the corridor was intrusive and I am talking normal speaking voices not singing and shouting. Noise from the room above was apparent and the constant hum of the nearby motorway was audible. Some attention is needed to all these things but it is probably a fundamental building defect.
I complained at the time, the next morning and on the guest comment card. The complaints were dealt with professionally. I was offered the breakfast free of charge and received an adequate, if not fulsome, email from the manager later. The point I made to the manager in my reply was that having booked a room with a bed there was an expectation of a good night's sleep.
Breakfast was pricey but very good. The first good breakfast I have ever had in a Village Hotel, especially this one. They have finally worked out how to keep the stuff warm and they had butter. Avoid the croissants, the one I tried was stale and deadly.
I used to use this chain a great deal. In fact I was a leisure club member for a few years. Over the past few years I have seen a steady move of emphasis that has recently culminated in the change of name to "Village Urban Resorts". If you are getting on a bit like me or have small children then it may not be suitable for you, especially on Friday and Saturday. That is a shame because the pools are brilliant for small children. The addition of a coffee bar in reception jars a bit aesthetically. It is more in keeping with a low grade motorway service area than the well appointed reception it blights.
Free wi-fi is good and there is masses of parking. Very close to the motorway for access. Disabled access exists as it must but is a lengthy walk up. Probably alright for wheelchair users with a motor but if you just have trouble with steps and walking you will probably find getting up to the hotel a bit of a pain, especially with a lot of luggage. This is a design feature of all of them I am afraid.
If you want a party night or place with lots of people then you will be ok. On balance I would go for a hotel offering a good night's sleep next time.
Source: tripadvisor.co.uk