Local Reviews
In April 2008, KatesDad said about Village Hotel Bury
We've stayed at the Village several times and enjoyed clean, spacious rooms and value for money. To get the cheapest prices do not book direct with the hotel but go through the central on-line booking system for Village hotels. For not much extra we also up-grade to superior rooms.
The leisure facilities are superb! They can get busy at popular times but early and late on we found them to be quiet.
The downside? The bar always seems to have just 2 staff on and at busy times that is no where near enough. Big queues form so be prepared to queue or alternatively go across the car park to the nearby pub for really nice food. Also breakfast is self-service and again at peak times long queues form and food tems often take time to replace.
But overall good value for money.
The leisure facilities are superb! They can get busy at popular times but early and late on we found them to be quiet.
The downside? The bar always seems to have just 2 staff on and at busy times that is no where near enough. Big queues form so be prepared to queue or alternatively go across the car park to the nearby pub for really nice food. Also breakfast is self-service and again at peak times long queues form and food tems often take time to replace.
But overall good value for money.
Source: tripadvisor.co.uk
In May 2008, Kaz P said about Village Hotel Bury
We have stayed here several times now and really like it. It's close to a good road network, next door to a great pub for a little variety and good food. Also very handy for the Trafford Centre and Salford Quays.
The hotel is always busy, the rooms are clean and the normal type of hotel room you would expect. The reception, bar and restaurant have been updated since our last visit and that has made a difference.
Unlike the reviewer below we have never been faced by the scenes they witnessed. Although there were several weddings going on this did not impact residents there for a quiet weekend. The bar was reasonably priced and the food very good.
Breakfast was a scrum on Sunday but Monday the hotel was quieter and it was a nice leisurely affair.
My only gripe was the monday morning receptionist who was downright surly and obviously need to go back to charm school. that aside the rest of the staff were great and worked so hard over an extremely busy holiday weekend.
The hotel is always busy, the rooms are clean and the normal type of hotel room you would expect. The reception, bar and restaurant have been updated since our last visit and that has made a difference.
Unlike the reviewer below we have never been faced by the scenes they witnessed. Although there were several weddings going on this did not impact residents there for a quiet weekend. The bar was reasonably priced and the food very good.
Breakfast was a scrum on Sunday but Monday the hotel was quieter and it was a nice leisurely affair.
My only gripe was the monday morning receptionist who was downright surly and obviously need to go back to charm school. that aside the rest of the staff were great and worked so hard over an extremely busy holiday weekend.
Source: tripadvisor.co.uk
In May 2008, DoubleBubble said about Village Hotel Bury
Quite supprised by this hotel. Never been before. This was the closest hotel to Manchester City Centre I could get because of the UEFA Cup. Nice rooms, comfortable, bathroom is a bit small but still nice. Watched the football in the hotel bar, beer is average price. Had a Thai curry for an evening meal, not too bad which was also reasonably priced. Few problems checking in, but that was between the hotel and my booking agent. If travelling by tram from the city centre, it will cost about £5.20 for a taxi. Would reccomend to others if staying in the area.
Source: tripadvisor.co.uk
In June 2008, Jill B said about Village Hotel Bury
I visited this hotel with my husband and young son on 31st May. I had visited previously several years ago but found that common areas had been redecorated. I'm not quite sure about the new decor. It was so dark inside.
Our room was very clean and looked out onto a small river at the rear of the property which meant it was peaceful - no road noise.
There was a fridge in the room (no mini bar though) which I was pleased about as we had brought drinks and snacks with us.
We used the Leisure facilities on the morning after our stay and found the family changing rooms to be of a high standard and staff were helpful and friendly.
Breakfast was good. Not a huge choice of food but perfectly adequate and any problems were rectified quickly (coffee machine stopped working but was fixed within minutes).
Check out was quick and efficient. Overall for the price we paid I can't complain. I would stay there again.
Our room was very clean and looked out onto a small river at the rear of the property which meant it was peaceful - no road noise.
There was a fridge in the room (no mini bar though) which I was pleased about as we had brought drinks and snacks with us.
We used the Leisure facilities on the morning after our stay and found the family changing rooms to be of a high standard and staff were helpful and friendly.
Breakfast was good. Not a huge choice of food but perfectly adequate and any problems were rectified quickly (coffee machine stopped working but was fixed within minutes).
Check out was quick and efficient. Overall for the price we paid I can't complain. I would stay there again.
Source: tripadvisor.co.uk
In September 2008, CheshireGirlUk said about Village Hotel Bury
I stayed here with a group of 12 friends for a break and to go out into Manchester. Overall we had an enjoyable stay but there were a few issues that bring down the general good standard of the hotel. The check in staff and pub/restaurant were excellent and could not be faulted. The pool and leisure areas were all to a very high standard and fairly quiet on the saturday afternoon when we went. The public areas of the hotel are all very modern and clean and there are different areas to get a drink and have a sit down so it doesn't feel crowded. We were given rooms all together and away from the main area of the hotel so it was very quiet and we were all able to get a good nights sleep. We had no issues with the availablity of our rooms and even though we had booked as one group and arrived at different times there were no issues with this.
And on to the problem !
Rooms - the hotel seem to get their priorites wrong within the room. The were a few areas that were very shabby - the celling tiles were stained in the room and the bathroom had cracks in the celling (around the lights above the showers which can;t be that safe !) and dirty grout and stains on the walls. These are all things that could be easily and quickly fixed by the hotel - but instead of doing jobs like this the hotel have put brand new huge tvs in the room !
Breakfast - the food itself was plentyful and of good quality - especially the muffins and cakes ! The service was a bit hit and miss but as we were having a lazy sunday breakfast this didn't matter. There were only a few young staff working who seemed to be very busy. They forgot to come and ask about tea/coffee and we ran out of plates - but on asking these were bought quickly and politly. What I did have issue with was the behaviour and attitde of the restaurant manager/supervisor to her staff. She was giving them instructions very loudly in the middle of the restaurant - usually next to our table ! Rather than have to resort to this and disturb people it would have been better to recruit a few more staff !
And on to the problem !
Rooms - the hotel seem to get their priorites wrong within the room. The were a few areas that were very shabby - the celling tiles were stained in the room and the bathroom had cracks in the celling (around the lights above the showers which can;t be that safe !) and dirty grout and stains on the walls. These are all things that could be easily and quickly fixed by the hotel - but instead of doing jobs like this the hotel have put brand new huge tvs in the room !
Breakfast - the food itself was plentyful and of good quality - especially the muffins and cakes ! The service was a bit hit and miss but as we were having a lazy sunday breakfast this didn't matter. There were only a few young staff working who seemed to be very busy. They forgot to come and ask about tea/coffee and we ran out of plates - but on asking these were bought quickly and politly. What I did have issue with was the behaviour and attitde of the restaurant manager/supervisor to her staff. She was giving them instructions very loudly in the middle of the restaurant - usually next to our table ! Rather than have to resort to this and disturb people it would have been better to recruit a few more staff !
Source: tripadvisor.co.uk
In January 2009, jane w said about Village Hotel Bury
This is a smashing hotel. A friendly welcome, clean spacious rooms, great service in the restaurant, bar and leisure facility, nothing was too much trouble. Don't miss the volcanic rocks in the verve restaurant, cook your own steak, bought over by the restaurant manager. Good breakfast, great choice of food.
Bury itself is a delight. The food in the market is beyond compare. People are so nice everywhere. Had a fab time.
Bury itself is a delight. The food in the market is beyond compare. People are so nice everywhere. Had a fab time.
Source: tripadvisor.co.uk
In February 2009, BristolTeresa said about Village Hotel Bury
Incredibly helpful staff changed booking at short notice to accomodate my daughter coming from France to join my son and I at a wedding in nearby Bolton. She got caught up in French train strike and reception staff were able to help her check her return travel arrangements on line.
They found a catholic church for my son to attend, found a sewing kit when my dress unravelled an hour before we had to leave, helped us book a taxi and when the driver had never heard of the wedding venue looked it up on the internet so we has the postcode for the drivers sat nav.
The room was clean and big enough even with a large teenager on the sofa bed, the pool was an unexpected delight and the food in the Verve restaurant good (although the service was very slow).
Would recommend highly
They found a catholic church for my son to attend, found a sewing kit when my dress unravelled an hour before we had to leave, helped us book a taxi and when the driver had never heard of the wedding venue looked it up on the internet so we has the postcode for the drivers sat nav.
The room was clean and big enough even with a large teenager on the sofa bed, the pool was an unexpected delight and the food in the Verve restaurant good (although the service was very slow).
Would recommend highly
Source: tripadvisor.co.uk
In February 2009, wander41 said about Village Hotel Bury
On arrival the hotel reception staff could not have been nicer they explained about breakfast. They then explained about the leisure club and pool times as I had a child with me. Within a couple of minutes I was going up to the room. The room was what you would expect from a hotel chain but there was a large flat screen TV which was lovely to watch whilst lying in bed. The bed was very comfortable with the best pillows I have ever had in a hotel, this resulted in a great nights sleep. My only concern was the bathroom, as I have a disability I requested a room to suit me and was allocated a room that was suitable for wheelchairs. Indeed it was there was plenty of space and the bathroom was huge with grabrails around the WC and the sink was accessible for a wheelchair, but there was a high step to get into the shower and there was no seat inside, I found this a little odd as if I had have been in a wheelchair I proberbly would not be able to get in let alone stand to shower, as it was I struggled to access it and getting out was really bad as there was no grabrail on the outside. Breakfast the next morning was totally stress free. We arrived about 9.10am and it was fairly quiet. We were shown to out table and was given a good explaination of what was on offer and where to find it. Food was very nice and there was plenty of it, and there were helpful staff on hand if you needed anything. The leisure club was very nice but on the morning we went the heating was not working so the changing rooms, showers and pool hall were all quite cold. The pool was ok but not to the usual temperature, this did not bother us to much and by the time we came out the showers had started to get a little warmer. Check out was very easy and again the reception staff were very friendly.
Source: tripadvisor.co.uk
In May 2009, Stefd2009 said about Village Hotel Bury
Just got back from our stay at the Village hotel for the Bank Holiday weekend and was most disappointed! Had been eagerly looking forward to it for weeks, having spent out a little more to stay somewhere nicer than a Premier Inn, etc. We checked in at reception, which is quite impressive-very modern and classy, just like the photo's on the website. Got our key to our standard dbl and that's where it all went wrong!! We opened the door to our room and thought we had been transported to a tacky BB about 30 years out of date!! The decor of the room was shocking, we were missing a sofa and it definately did not look like the pictures shown online!! I quickly headed down to Reception and told them what I thought-no way was I staying somewhere which I wouldn't pay £40 p/n let alone £90!! I was aware (from speaking with housecleaning) that there was a new block and asked to be moved. Luckily there was a superior room free and I had to pay an upgrade charge!! We hot-footed it to our new room. some distance away and down two lifts and felt like a mile away. The new room was ok, still nothing like what we had seen and not what I would class as Superior. The bathroom was very basic, take your own toiletries as you only get one hand soap, one loo roll and one shower gel. We didn't even get a hand-towel.
It's a shame, the restaurant and breakfast were great, but the hotel falls down on the bedrooms. If you're going for a treat, stay at a Premier one down the road!
It's a shame, the restaurant and breakfast were great, but the hotel falls down on the bedrooms. If you're going for a treat, stay at a Premier one down the road!
Source: tripadvisor.co.uk
In June 2009, hansardtony said about Village Hotel Bury
First room I was given wasn't made up - in fact it looked as if it had been vandalised ! so a great start. Staff resolved the matter in minutes. Comfortable room , pleasant bar and very handy for the motorway.
Source: tripadvisor.co.uk