Local Reviews
In January 2014, Greg M said about Village Hotel Bury
Stayed there over New Years and went to the NYE Dinner and Dance.
The Dinner and Dance was really great. Their downfall was after that. We stayed at the upper deck room.
For starters my wife is allergic to feather pillows so we had to ask room service for down pillows. When we got the pillows we got the pillows and pillow case separately so we had to insert them into the pillow cases - not something you would have expected from a hotel.
Granted it was NYE - but at 1am we had kids running up and down the hallway and then also some strange woman knocking on our door asking is she could spent the night with us!!
De Vere should invest in some security doors that you then have to use your security card on to access the floors. Currently anyone can wonder up to any of the floors.
When it came to breakfast they were clearly overwhelmed by the amount of people - this was due to poor planning.
A extra breakfast area was setup but ran short of glasses, bacon, no eggs, one small toaster that you had to queue for, cold sausage.
This was not on - a dismal breakfast.
De Vere need to learn from Premier on how to do breakfasts.
Not sure if I will be returning in a hurry.
The Dinner and Dance was really great. Their downfall was after that. We stayed at the upper deck room.
For starters my wife is allergic to feather pillows so we had to ask room service for down pillows. When we got the pillows we got the pillows and pillow case separately so we had to insert them into the pillow cases - not something you would have expected from a hotel.
Granted it was NYE - but at 1am we had kids running up and down the hallway and then also some strange woman knocking on our door asking is she could spent the night with us!!
De Vere should invest in some security doors that you then have to use your security card on to access the floors. Currently anyone can wonder up to any of the floors.
When it came to breakfast they were clearly overwhelmed by the amount of people - this was due to poor planning.
A extra breakfast area was setup but ran short of glasses, bacon, no eggs, one small toaster that you had to queue for, cold sausage.
This was not on - a dismal breakfast.
De Vere need to learn from Premier on how to do breakfasts.
Not sure if I will be returning in a hurry.
Source: tripadvisor.co.uk
In January 2014, wolseybear said about Village Hotel Bury
Thanks again for a great stay, hotel, staff and facilities super.
Enjoyed our stay last week we just had to return before our departure for home.
Breakfast great, even though stayed over the Christmas period nothing too much trouble and able to have a relaxing unhurried breakfast. Dining room still a little too dark
Thanks again and see you soon
J & N
Enjoyed our stay last week we just had to return before our departure for home.
Breakfast great, even though stayed over the Christmas period nothing too much trouble and able to have a relaxing unhurried breakfast. Dining room still a little too dark
Thanks again and see you soon
J & N
Source: tripadvisor.co.uk
In January 2014, mark20100102 said about Village Hotel Bury
We stayed for NYE Dinner/disco 3 course meal was good, entertainment was good, room was a good size & we had a great nights sleep, breakfast was a bit hectic because of the amount of people staying overnight for new year, but all In all it was good value for money & would do it again. Price for NYE Stay + 3 course dinner & breakfast & use of all facilities swim/gym/sauna was £135pp which I think is a fare price.
Source: tripadvisor.co.uk
In January 2014, Keith H said about Village Hotel Bury
had a party night with bed and breakfast sarah on check was great sorted everything out so are friends was put together.party night food ok dj was fine.
room was a good size with super king bed very comfy good night sleep room very clean.
breakfast very good full english with 4 different choices of cereal all in all a very goog stay
room was a good size with super king bed very comfy good night sleep room very clean.
breakfast very good full english with 4 different choices of cereal all in all a very goog stay
Source: tripadvisor.co.uk
In January 2014, Cavanagh1963 said about Village Hotel Bury
My wife, two teenage daughters and I came over from the US to stay over Christmas at this hotel while visiting family. Prior to our visit I spoke, several times, with Hotel Special Events Co-ordinator Terri Cox who was wonderfully helpful in all sorts of ways, from ensuring quiet adjacent rooms, to taking orders for Christmas dinner etc. Could not have been more helpful. Rooms were terrific, all the hotel amenities were great, from the pool/spa to the Victory pub, where the staff were about as friendly as you could possibly imagine. The Christmas dinner was just excellent too. We always stay at The Village, Bury when we come back to the UK to visit family. I wouldn't think of staying anywhere else.
Source: tripadvisor.co.uk
In February 2014, nikunj s said about Village Hotel Bury
I stayed in Village for 4 nights on a business trip in a upper Deck room. One good thing about that room is that it is spacious compared to other rooms and gives full sky connection. The hotel has a humongous Gym and pool facilites are nice. However, service was not up to my expectation. On the first day, I had to call reception to ask them how to switch on the TV. I called them 4 times and no one answered the call. I eventually had to go down to them to ask my question. On complaining that no one answered my call, instead of apologizing they said they were very busy. Furthermore, the plates kept at the top for breakfast aren't the cleanest. Lastly, on one of the nights I order a chicken burger in the Pub. The waitress initially got me a burger without any chicken in it. Although before I started eating she came back and took the plate away informing me that chef informed her that burger wasn't ready and she had already served it. Overall it was a good hotel with nice facilities, however, there is an enormous scope for improvement in service.
Source: tripadvisor.co.uk
In February 2014, LeanneG1991 said about Village Hotel Bury
Stayed here 3-4 times, lovely hotel great facilities, no need to venture into town, 2-4-1 retaurant next door (carvery/pub food) .. Starbucks/pub and restaurant in the hotel too! , Lovely swimming pool area. Great room with full sky package (upper deck rooms) Lovely breakfast buffett too! .. Cosey and cute hotel especially sipping a starbucks next to the fire in reception I would go back to this hotel - Can be abit noisy if there is a function going on (wedding etc.) but what can you expect? .. over all i would suggest this hotel :D !
Source: tripadvisor.co.uk
In February 2014, ClareMcG123 said about Village Hotel Bury
We stayed here twice and loved it, the food was lovely, there is a starbucks in reception. the pool was nice and staff were pleasant. It is quite near all the shops and close to motorway. There is a lovely pub that does carvery across the road if you fancy a change and don't have to walk far. The room could do with upgrading I think
Source: tripadvisor.co.uk
In February 2014, PL123 said about Village Hotel Bury
Stayed here while visiting friends and family in the area.
Our stay was marred by noise while trying to get to sleep. The first night (Friday) there was a 70's disco function, which meant the room we were allocated to (118) had loud sound bleed until 1am. Thanks Mr DJ for Salt 'N' Pepper, Push It! at 12:35am, Grand Master Flash, White Lines at ~12:45am etc :-/
We asked to move for the second night (Take That Tribute night), and we were allocated a room in the annex on the second floor- Great. Until we tried to get to sleep, and found out the outside metal fire stairs rattling in the wind- arghh.
The breakfast service was over stretched when we went down. When we were allocated a table it hadn't been cleaned properly. The place looks really understaffed.
On the positive side we got a good deal for the 2 nights we stayed- hence score of 3.5.
Suggestions to the hotel- 1) please ask at check-in if the guest is going to the evening function. If not allocate them a 'quieter room'. 2) Get some more staff to cover breakfast.
Our stay was marred by noise while trying to get to sleep. The first night (Friday) there was a 70's disco function, which meant the room we were allocated to (118) had loud sound bleed until 1am. Thanks Mr DJ for Salt 'N' Pepper, Push It! at 12:35am, Grand Master Flash, White Lines at ~12:45am etc :-/
We asked to move for the second night (Take That Tribute night), and we were allocated a room in the annex on the second floor- Great. Until we tried to get to sleep, and found out the outside metal fire stairs rattling in the wind- arghh.
The breakfast service was over stretched when we went down. When we were allocated a table it hadn't been cleaned properly. The place looks really understaffed.
On the positive side we got a good deal for the 2 nights we stayed- hence score of 3.5.
Suggestions to the hotel- 1) please ask at check-in if the guest is going to the evening function. If not allocate them a 'quieter room'. 2) Get some more staff to cover breakfast.
Source: tripadvisor.co.uk
In March 2014, GeoffPManchester said about Village Hotel Bury
At Christmas I put in a bid for a Christmas tree donated by The Village Bury to the Bury Hospice, amongst the many generous gifts there was a night out package.
The package included a tribute night for two, I booked this for my birthday weekend and we were looking forward to the night. The show was cancelled but there was a promise that another event would replace this, we were told less than one week before the event that this was cancelled due to lack of support, we were offered other dates but our diary was full we went ahead with a meal and one night stay only.
Let me say at the outset the staff were excellent from the greeting to our checkout. The accomodation was of a good standard athough quite a confusing hike to the "other building". The evening dinner was mostly ok but spoiled a little by a rowdy group of ladies equipped witb whistles and party poppers. My wife thoroughly enjoyed her food and my first two courses were good but, the rhubarb and ginger crumble was a disaster, I did not eat it.
We had no problems with breakfast at all and decided to stay for a carvery lunch, again the carvery was quite good but again noisy and seating could have been better organised, I had to block access to four tables to pull out my chair and sit down. This carvery is I suppose good for families with small children but not for quiet weekend residents.
Overall I would say a good experience and I would stay again, but I would not have a carvery and I would check the restaurant for noise before having dinner.
Thank you Village for supporting your local hospice.
The package included a tribute night for two, I booked this for my birthday weekend and we were looking forward to the night. The show was cancelled but there was a promise that another event would replace this, we were told less than one week before the event that this was cancelled due to lack of support, we were offered other dates but our diary was full we went ahead with a meal and one night stay only.
Let me say at the outset the staff were excellent from the greeting to our checkout. The accomodation was of a good standard athough quite a confusing hike to the "other building". The evening dinner was mostly ok but spoiled a little by a rowdy group of ladies equipped witb whistles and party poppers. My wife thoroughly enjoyed her food and my first two courses were good but, the rhubarb and ginger crumble was a disaster, I did not eat it.
We had no problems with breakfast at all and decided to stay for a carvery lunch, again the carvery was quite good but again noisy and seating could have been better organised, I had to block access to four tables to pull out my chair and sit down. This carvery is I suppose good for families with small children but not for quiet weekend residents.
Overall I would say a good experience and I would stay again, but I would not have a carvery and I would check the restaurant for noise before having dinner.
Thank you Village for supporting your local hospice.
Source: tripadvisor.co.uk