Local Reviews
In May 2017, CharlieF90 said about Village Hotel Bury
Once again, terrific customer service experienced at The Village Hotel in Bury - as soon as we walked in we were greeted by Lauren on Reception who dealt with our check-in. Such a professional, efficient and charming Front of House member of staff (and she remembered me from a previous visit - very impressed). Nothing ... nothing was too much trouble and she paid such kind attention to detail, making us both feel very welcome. After using the spa facilities, which were superb with two wonderful treatments, we returned to Reception to be greeted by Emma, a colleague of Lauren's, to find that a very effective customer handover had taken place. Emma was very clued up on our booking, and we checked into our fantastic club room with a real sense of "Why can't every hotel look after every customer like this?" All the staff were attentive and helpful - a superb experience all round and I could not fault anything. Thank you so much for making our stay so very special. We'll definitely be returning.
Source: tripadvisor.co.uk
In May 2017, stentie said about Village Hotel Bury
Good relaxing break extremely good value and good mature working staff with experience and friendly attitude towards you and nothing seemed to much trouble for them to make your stay specialfor you will use them again without question l
Source: tripadvisor.co.uk
In May 2017, KearsleyLambretta said about Village Hotel Bury
A lovely hotel , staff very friendly and helpful , food excellent value in restaurant ,breakfast lovely.
Stayed overnight on the Friday deal , very good value for money will definitely stay again.used the pool , steam sauna etc all facilities excellent and spotlessly clean.
Stayed overnight on the Friday deal , very good value for money will definitely stay again.used the pool , steam sauna etc all facilities excellent and spotlessly clean.
Source: tripadvisor.co.uk
In May 2017, ann_lomax said about Village Hotel Bury
a good venue for the evening reception, close to good bus/road links. The rooms and venue are very well presented, service at the bar was prompt and polite, the evening buffet and breakfast was very good, varied and plentiful.
Source: tripadvisor.co.uk
In May 2017, Tonksy666 said about Village Hotel Bury
Lady at reception was exemplary. Nothing phased her and she was very helpful and patient. Hotel was clean and all staff were friendly. Drinks were a little expensive. Rooms were above expectation and wifi was very good
Source: tripadvisor.co.uk
In May 2017, allipalli66 said about Village Hotel Bury
Friendly staff ..very clean rooms...excellent breakfast
Receptionist very helpful with regards to recommending places to eat and drink.
Also I left my car keys in the room and only realised when I got home. Staff were most helpful and retrieved them for me with out any fuss .thanks guys x
Receptionist very helpful with regards to recommending places to eat and drink.
Also I left my car keys in the room and only realised when I got home. Staff were most helpful and retrieved them for me with out any fuss .thanks guys x
Source: tripadvisor.co.uk
In June 2017, Hakamaman said about Village Hotel Bury
We recently had our wedding reception here and it was excellent. The rooms are awesome and the staff very friendly and helpful. The wedding co-coordinator (Louise) was excellent making sure everything ran smoothly and keeping in contact with us throughout. You could tell she had a genuine passion for what she did and this made us feel relaxed (as you could be) and confident in her ability. We were then handed over to Meghan who lead the wedding team leading up to the last week before the wedding and she was as equally as good with her thoroughness and professionalism. Brilliant throughout our wedding. The only down point was when we left the reception and collected left over items the following morning and we were amazed that even though the wedding cake was a three tier there was no cake left when only a small amount had been left out for guests (even myself and new bride didn't get a piece).........Anyway everything else was superb!!!
Just a mention for Emma the young lady on reception. Some people go the extra mile to help, well this girl ran the marathon. Even though we had several issues (albeit minor ones) Emma did everything to resolve them to our satisfaction and even came down to good luck after she had finished her shift before she went home......top class customer service!!!!!
Just a mention for Emma the young lady on reception. Some people go the extra mile to help, well this girl ran the marathon. Even though we had several issues (albeit minor ones) Emma did everything to resolve them to our satisfaction and even came down to good luck after she had finished her shift before she went home......top class customer service!!!!!
Source: tripadvisor.co.uk
In June 2017, Pamelajane C said about Village Hotel Bury
Value for money. Stay on a regular basis taking advantage of the two night stays with dinner on the first night. The hotel is close enough to visit the town centre for a spot of shopping or a night out
Source: tripadvisor.co.uk
In June 2017, Robert M said about Village Hotel Bury
We recently had our Wedding Breakfast and Night buffet and I have to say it was done brilliantly. The prep leading up to the event was well organised and the staff and wedding organisers were superb and helpful in making sure we covered everything.
The meal for our wedding breakfast was a 3 course meal and was served efficiently and was hot conceding we had just over 90 people. Everyone enjoyed the food and commented on the efficiency of being brought out while still hot. The staff were so helpful during the day and constantly told me to relax as it was all in hand and they were right. We were in safe hands and there was nothing to panic about.
Most of our guests including ourselves stayed there and the rooms were lovely. We had a Club room which is more fancy than your normal one and were clean and the beds are comfortable to sleep in. Breakfast in the morning has the usual, yoghurts, fruit, cereal, pastry and full english breakfast. I would recommend people to use this for your wedding.
The meal for our wedding breakfast was a 3 course meal and was served efficiently and was hot conceding we had just over 90 people. Everyone enjoyed the food and commented on the efficiency of being brought out while still hot. The staff were so helpful during the day and constantly told me to relax as it was all in hand and they were right. We were in safe hands and there was nothing to panic about.
Most of our guests including ourselves stayed there and the rooms were lovely. We had a Club room which is more fancy than your normal one and were clean and the beds are comfortable to sleep in. Breakfast in the morning has the usual, yoghurts, fruit, cereal, pastry and full english breakfast. I would recommend people to use this for your wedding.
Source: tripadvisor.co.uk
In June 2017, robertmU7967ZE said about Village Hotel Bury
I stayed here for two nights for my wedding. It was easy to book in and had no trouble . The room was big and clean and for the club room you get a large tv and coffee machine. Because it was going to be our kind of bridal room for the second night they offered to clean and redo the bed which was good of them.
Source: tripadvisor.co.uk