Local Reviews
In September 2016, Phil Thomas said about The Car Co
The car I have bought from The Car Company is ok. However, when I looked round it, 4 out of the 5 (inc spare) tyres were either on or below the legal limit. I mentioned this & was assured any worn tyres would be replaced. When I went to pick up the car, they said that all the tyres were fine & didn't need changing! The spare had no tread left on it at all!
Secondly I was given all sorts of paperwork to sign, amongst which was a form for me to fill out & verify the car's condition. I only realized when I got home, that they had already ticked all the boxes to say it was fine. Remember this is a form I was supposed to complete in its entirety. As it turns out, the car is ok, however I would have had no come back, if i'd found something dodgy at home.
They took my car in as part exchange. Again there was too much smoke & mirrors regarding the price & condition etc. The salesman had to go out of the room on 5 occasions, to discuss the deal with his boss! Coming back each time, making out he was on our side in the negotiations.
All in all, it was like dealing with a stereotypical "used car salesman". If he'd introduced himself as Arthur Daley or Dell Boy I wouldn't have been surprised.
I know they are in the business to make money, however this shouldn't be at the cost of customers satisfaction.
Would I buy a car from The Used Car Company again? Probably not. Unless I was a cash buyer & had my bulls**t filter turned up to the max!
Secondly I was given all sorts of paperwork to sign, amongst which was a form for me to fill out & verify the car's condition. I only realized when I got home, that they had already ticked all the boxes to say it was fine. Remember this is a form I was supposed to complete in its entirety. As it turns out, the car is ok, however I would have had no come back, if i'd found something dodgy at home.
They took my car in as part exchange. Again there was too much smoke & mirrors regarding the price & condition etc. The salesman had to go out of the room on 5 occasions, to discuss the deal with his boss! Coming back each time, making out he was on our side in the negotiations.
All in all, it was like dealing with a stereotypical "used car salesman". If he'd introduced himself as Arthur Daley or Dell Boy I wouldn't have been surprised.
I know they are in the business to make money, however this shouldn't be at the cost of customers satisfaction.
Would I buy a car from The Used Car Company again? Probably not. Unless I was a cash buyer & had my bulls**t filter turned up to the max!
Source: trustpilot.com
In September 2016, Gabriela Rontova said about The Car Co
I'll recommend the company to everyone who is looking for a fast service and helpful staff
I'll recommend to speak to Dani ☺️
As he was very nice and organised.
I'll recommend to speak to Dani ☺️
As he was very nice and organised.
Source: trustpilot.com
In September 2016, F Goodwin said about The Car Co
Managed to get all the information i needed on a car and go through with a quick and smooth sale. All staff I have spoken with have been friendly and approachable.
Source: trustpilot.com
In September 2016, James Fairclough said about The Car Co
Confident and knowledgable, Glynn was helpful in deciding on buying a car. dealt with issues very well. Would reccommend.
Source: trustpilot.com
In September 2016, Michael Rogus said about The Car Co
Good quick service,
Source: trustpilot.com
In September 2016, Meghan Moughan said about The Car Co
Dealt with both these advisors! Both lovely, friendly and helpful! Made the car buying experience lovely and smooth, and made it a pleasure to do business with both themselves and the company! Came out with a smile on my face and a great car! :)
Source: trustpilot.com
In September 2016, Dorin Brezoi said about The Car Co
Easy and quick left with The car on the same day
Source: trustpilot.com
In September 2016, Stephen Pridding said about The Car Co
good customer service not to pushy helpful and informative .
Source: trustpilot.com
In September 2016, Philip Jones said about The Car Co
Really helpful explained everything perfectly
Source: trustpilot.com
In September 2016, Joseph Crosby said about The Car Co
Fantastic service from start to finish, must thank Mobbs for all his help.
Source: trustpilot.com