Local Reviews
In May 2023, Nat Z said about Shwings
I recently visited shwings for my birthday last night with high hopes as I have loved coming here previously so was excited to return on my birthday, but unfortunately, my experience left much to be desired. Not only were we overcharged, but the staff's refusal to rectify the situation added to my disappointment. I’m not here to get a discount or free meal but to show there was a lack of communication and resolution to my experience with management.
As a returning customer I was excited to go here as a celebration and take my dad. We have been multiple times and never had issues before. The restaurant was busy for a Tuesday night and that was great to see, the service was slow however the manager came and explained there was staff absent and sat at our table to take the order after a waiting for a while, I’m assuming this was the owner after explaining the absences.
Shwings do an unlimited night where you can pick between a classic and special menu and they bring you wings from the chosen. The waiter took our orders himself and we chose to have one of each.
As I received the bill, I immediately noticed that the total amount was higher than anticipated. Confused we approached the cashier to ask for clarification. We had order one classic unlimited wings and one special. I politely pointed out the discrepancy, hoping for a simple resolution. That they would change this to what we had ordered with the manager at our table, unfortunately the attempt to resolve the issue was met with resistance and from the staff. The member of staff called her manage who denied remembering what we had ordered after sitting at the table and ordering for us. Again just to clarify we didn’t/don’t want to get a free meal or discount just disappointed that the manager wouldn’t have explained this to us as he was sitting on the table taking the order.
Despite explaining the mistake the staff refused to rectify the situation as the manager had instructed on the phone. This was a shame as if this was explained before we could have chosen accordingly but was made to be our fault and the error was not acknowledged.
In addition the flavors were very decent, the wings were small and not too crispy in texture however your getting unlimited so it’s not an issue. We had 5 portions of wings each all 5 classic flavours and 5 off the special menu. Not 16 as plates as stated below.
Ultimately, my recent experience at shwings was marred by the overcharging issue and the staff's refusal to rectify the situation. While the flavors of the wings were good , the customer service of resolving the issue was underwhelming. Hopefully, the management of shwings takes these concern on board and works towards improving customer service and explaining clearly the “rules” that he has set out.
As a returning customer I was excited to go here as a celebration and take my dad. We have been multiple times and never had issues before. The restaurant was busy for a Tuesday night and that was great to see, the service was slow however the manager came and explained there was staff absent and sat at our table to take the order after a waiting for a while, I’m assuming this was the owner after explaining the absences.
Shwings do an unlimited night where you can pick between a classic and special menu and they bring you wings from the chosen. The waiter took our orders himself and we chose to have one of each.
As I received the bill, I immediately noticed that the total amount was higher than anticipated. Confused we approached the cashier to ask for clarification. We had order one classic unlimited wings and one special. I politely pointed out the discrepancy, hoping for a simple resolution. That they would change this to what we had ordered with the manager at our table, unfortunately the attempt to resolve the issue was met with resistance and from the staff. The member of staff called her manage who denied remembering what we had ordered after sitting at the table and ordering for us. Again just to clarify we didn’t/don’t want to get a free meal or discount just disappointed that the manager wouldn’t have explained this to us as he was sitting on the table taking the order.
Despite explaining the mistake the staff refused to rectify the situation as the manager had instructed on the phone. This was a shame as if this was explained before we could have chosen accordingly but was made to be our fault and the error was not acknowledged.
In addition the flavors were very decent, the wings were small and not too crispy in texture however your getting unlimited so it’s not an issue. We had 5 portions of wings each all 5 classic flavours and 5 off the special menu. Not 16 as plates as stated below.
Ultimately, my recent experience at shwings was marred by the overcharging issue and the staff's refusal to rectify the situation. While the flavors of the wings were good , the customer service of resolving the issue was underwhelming. Hopefully, the management of shwings takes these concern on board and works towards improving customer service and explaining clearly the “rules” that he has set out.
Source: google.com
In May 2023, Ciaran Naughton said about Bearded Dragon Barbers
Got a haircut for myself and my little boy. Great service. Really neat and clean cut or me and we’re really good with my little boy. Would recommend
Source: google.com
In May 2023, Sue S said about Il Palazzo Chelmsford
So pleased to have found Il Palazzo. Great to see an independent restaurant doing great freshly cooked food in amongst the chain restaurants dishing up same old same old. I had goats cheese and beetroot to start and monkfish for main, both were absolutely delicious. The staff were really helpful and friendly. Great value too, would thoroughly recommend.
Source: tripadvisor.co.uk
In May 2023, Danielle Sahan said about Il Palazzo Chelmsford
Food: 5/5 | Service: 5/5 | Atmosphere: 5/5
Recommended dishes
Baked PaninoMore
Recommended dishes
Baked PaninoMore
Source: google.com
In May 2023, Ricky M said about Chandler Materials
Needed unusual size pressure treated timber for a swimming pool. I tried everywhere & no one wanted to no or help until I spoke to James at chandlers, rang me back within one hour & sourced what I needed in few days. Great service, great location, highly recommend this place for all building materials & advice.
Source: google.com
In May 2023, chelmsford building said about Welcome to The Garrison
Great place!
Source: google.com
In May 2023, Tracy Cole said about Il Palazzo Chelmsford
Nice restaurant - staff accommodating- reasonably pricedFood: 4/5 | Service: 5/5 | Atmosphere: 4/5 …More
Source: google.com
In May 2023, James Cook said about Shwings
Best wing restaurant around. Really friendly owner and staff too.Recommended dishes
Buffalo Wings with Blue Cheese Sauce …More
Buffalo Wings with Blue Cheese Sauce …More
Source: google.com
In May 2023, Lynsey Taylor said about Plenty Of Thyme Caterers
We enjoyed a great tasting session with Plenty of Thyme and were really impressed with the food - but had no idea how the taste and quality of presentation would be able to scale for our 100 wedding guests...well, we were blown away on the day. The food was absolutely delicious and as beautifully presented as when Dave was only cooking for two of us! All our guests went out of their way to comment on how good the food was too. PoT were also really quick to respond to queries and helpful with tweaking the menu to our tastes. Would highly highly recommend. Couldn't have been better.
Source: google.com
In May 2023, Alys Hackett said about L'unico Ristorante
Attentive staff in a lovely restaurant. Gorgeous, tasty and fresh food - ample sized portions.
Would absolutely recommend. Best Italian in Essex
Would absolutely recommend. Best Italian in Essex
Source: facebook.com