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Nowadays, as well as serving the town of Crewe that has grown near it, it still operates as a major junction on the West Coast Main Line (WCML). It also serves as a major station on the WCML and as a major rail gateway for the North West. On the WCML, Crewe is located 158 miles north of London Euston, and 243 miles south of Glasgow Central.
In April 2006, Network Rail organised its maintenance and train control operations into 26 "Routes". The main line through Crewe forms part of Route 18 (The West Coast Main Line). The line from Shrewsbury and South Wales to the junction south of Crewe station is Route 14 (South and Central Wales and Borders). The North Wales Coast Line to Chester and North Wales is Route 22 (North Wales and Borders) and the Crewe to Manchester Line forms a part of Route 20 (North West Urban). The Crewe to Derby Line is electrified between Crewe, Kidsgrove and Stoke-on-Trent to enable it to serve as a diversionary route and therefore forms a part of Route 18.
Crewe currently has 12 platforms in regular use. There is a modern passenger entrance containing a bookshop and ticket office. Passengers access the platforms via a footbridge, stairs and lifts. The platforms have buildings dating from the 19th century containing two more bookshops, bars, buffets and waiting rooms. The last major expenditure on the station was in 1985, when the entire track layout was remodelled and the station facilities updated during a three-month period when few trains called at the station.
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