Every day, businesses rely on accurate data to complete a number of different tasks ranging from research to analysis. Gathering and preparing this data takes time. One way to speed up the process is by working with a transcription service. Hiring a professional transcription company simplifies the process of putting together accurate data. If you decide to hire a transcription service for your business, it is important to look for a high-quality company. As you evaluate your options, keep these tips in mind:
Do they specialise in the area you require?
From legal transcriptions to interview transcription services UK every company has different requirements. Ensure that the company offers a service that fits your needs.
How quickly can they complete the project?
The best transcription companies offer fast turnaround times. In some cases, they can even get the material back to you the same day. Having quick access to your data is important if you are facing tight deadlines.
How qualified are the transcriptionists?
When evaluating transcription companies, look for one that uses highly skilled transcriptionists who have a good understanding of punctuation and grammar.
Are the transcriptionists native English speakers?
Ideally, the transcription service that you hire should have full-time transcriptionists on hand who speak English as their native language. Some companies outsource the work to overseas providers, meaning that the results may not measure up in terms of quality.
Is your data safe?
Confidentiality is important when it comes to protecting your company's data. That is why you should only hire a transcription service that requires their transcriptionists to sign confidentiality agreements. Ideally, all of the transcriptionists employed by the company should also have passed a background check.
Is the company experienced?
To get the best results, consider hiring a well-established transcription service that has been around for a decade or longer. A company's longevity says a lot about the quality of service that they provide.
How easy is it to get support?
If you have questions or concerns, you should be able to get a hold of someone at the company right away, either by phone or through email.
How are the finished transcripts secured?
Security is important when it comes to protecting your data. Find out how the transcription service returns the completed files to your business. They should either send them to you through secure email or via a secure online hosting service. If you already have your own secure filesharing system in place, you can also ask the company to use your system for the ultimate in security.
How flexible is the service?
Ideally, the transcription service that you hire should be able to adapt to your needs. For example, if you want to provide your own template for the transcriptions, the company should be more than willing to oblige.
