One Answer Insurance
Latest Reviews
Very professional, Very friendly , very helpful, one or two occasions I've been a tad late for personal reasons with my details during renewal, Very hard to beat the renewal price I have had to look Very hard to beat the price and that's not with the added bonuses that come with one answers such as windscreen cover etc.
Source: google.com
Very happy with their service. All the staff are great. Steph White in particular was very friendly and helpful, and had great communication from start to finish :) Also the man I spoke to today was fantastic but I’ve forgotten his name !
Source: trustpilot.com
At the start of my application, I did not enjoy my experience with 1 Answer Insurance. Information requested to support my application was ignored, duplicitous and often followed by threats to cancel my insurance. I was initially told 'at my age I was a risk-free driver, no points and 9 years NCB' yet my problems continued for a month until I spoke with Christina Rushworth who within two days managed to convey to the underwriters what Bashir failed to do from day one. If she hadn't succeeded, I was prepared to take my business elsewhere. Whether I'm completely satisfied depends on if you send me my insurance policy any time soon.
Source: trustpilot.com
The worse company i ever been ... show the documents to prove i can drive my taxi and is not enough breaking my humans righs trying take my livewood away when the court told me is broking my humans rights
Source: thebestof.co.uk
Great company that goes above and beyond to find suitable insurance. Always friendly service and we will be renewing with them again!
Source: trustpilot.com
Getting back to work in the new year always means time to renew my insurance. For many years now One Answer have looked after my car insurance matching and on occasions beating online comparison websites! Today Dani M walked me through the painless process and was very helpful in making sure I knew all the details etc. Thanks for the help!
Source: thebestof.co.uk
After a lengthy wait on the phone ( 40 minutes) & a miserable operator/call handler i was directed to Rob Kirby who was an absolute Saint! Helpful, efficient, knowledgeable, kind with a 'nothing too much trouble' attitude. Hang on to that man One Answer!! Thank You Rob. From Alison -Leeds
Source: trustpilot.com
Great company, if you email customer services , you get a speedy response, helps when you’re at work and need to sort out car cover - keep up the great service
Source: google.com
I phoned 1 answer for commercial van insurance, I spoke to a lovely guy named Bashir Boudehane. HE WAS AMAZING after a few false start dates for insurance to start which was my fault he got Everything sorted for me. I can't fault Bashir for his work ethic, he's a credit to the company. From my interactions with Bashir I'd recommend this company
Bashir I hope 1 Answer appreciate you very hard work.
Thank you Angela M
Bashir I hope 1 Answer appreciate you very hard work.
Thank you Angela M
Source: trustpilot.com
I have recently encountered difficulties with my current insurer. Without going into all the details I will say that had it not been for the staff at your office, going way above and beyond to help resolve my situation, I would not be in a position to use my vehicle to get to work and pay the bills. Steph White, Ben and Jordan absorbed much of my stress, they took the time to understand my situation and the potential consequences of me not being able to get insurance, and went out of their way to help me get insured. They took the time to listen to my concerns, more importantly I felt that they were hearing me. As a customer (in general) we don't often get the level of help and attention that I have received from your staff, both on Friday and today. I would like to thank Steph, Ben and Jordan for helping me in a way that is difficult to put into words. Thank you for resolving my very uncomfortable predicament. I would also like to wish you all a very Merry Christmas, and a Peaceful Year ahead x
Source: trustpilot.com
Daniella McPherson Was amazing
Source: trustpilot.com
I would like to say a massive thank you to rob!! I was looking around for car insurance for months, due to being on a ban, and all the prices I was getting were 4K+. After speaking to rob, he listened to my situation, and didn’t stop until he found me a quote that was under the 3K mark, and he did!! I cannot thank him enough for the time he took, into helping me, and thank you to you, I am now able to drive again. You honestly don’t understand how appreciative I am!
Source: trustpilot.com
A great service! Tom Guy was very efficient and helpful.
Excellent customer service skills, he even stayed late into the evening to complete our van insurance.
Many thanks Tom!
Excellent customer service skills, he even stayed late into the evening to complete our van insurance.
Many thanks Tom!
Source: trustpilot.com
Long call waiting time, but very helpful when you do get through
Source: google.com
Quality food great service and helpful
Source: google.com
Had my vehicle insurance with this company for 4years... all very good and plain sailing. Excellent customer service
Source: google.com
After a speeding ban I was concerned about getting cover at all let alone it actually being an enjoyable experience! Bobby Nutton is an absolute credit to the company, he went above and beyond to help me on a tight deadline at a weekend and not only removed my considerable stress about the situation with his excellent customer service but provided the cover I needed at a price better than I anticipated and all with a smile. I couldn't say enough wonderful things about Bobby. If you are here reading reviews deciding whether or not to give these guys a call then do it, you won't regret it!
Source: trustpilot.com
I'm very pleased with the service I got today( Chris) , u explain everything for me and I was very happy to go ahead with my new policy thanku
Source: trustpilot.com
Call waiting times are sooo long but whenever I have rang they answer my query straight away. Good service and can't wait to renew my insurance soon
Source: google.com
Staff very helpful.
Source: google.com
Excellent customer service by Brad from 1 Answer. He was very resourceful and efficient in searching for a car insurance quote for myself. He was very quick to respond to queries and helped a great deal in reducing the cost with thorough searches, would recommend to anyone who has claims and other convictions on their licence.
Source: trustpilot.com
James was superb in helping me, my circumstances were very unique yet he was understanding, patient and got me a great deal. Highly recommended and will be using again
Source: trustpilot.com
Very happy what a helpful and genuine guy Brad is he couldn't do enough and explained everything clearly will be recommending 👍
Source: thebestof.co.uk
Way too long to answer phones
Source: google.com
Can someone help me to renew my insurance please? I can't find other ways to reach you
Source: thebestof.co.uk
