One Answer Insurance
Latest Reviews
James was so helpful! And helped me every step of the way to getting the best possible price for my car insurance, spoke to me like a human and not just a number. Very personalised service and have recommended you to my friend
Source: trustpilot.com
Polite and a pleasure. Sorted my problem out only issue is that when accident happen rang me and couldn't give me a hire car because I had a ban on my license they said they couldn't insure me so I will go through the third party insurance who offered me a hire car
Source: trustpilot.com
James Askew performance was outstanding.He went the extra mile to make sure i got the the best deal within the shortest time possible.
Source: trustpilot.com
Customers service very good and excellent.
The guy was so good and proper time to give me and fully satisfy.
Too happy take the insurance with you
The guy was so good and proper time to give me and fully satisfy.
Too happy take the insurance with you
Source: trustpilot.com
Great guy said and done what was promised I would definitely recommend
Source: trustpilot.com
Really good service, James was really helpful and found a great deal even though my background was not the cleanest.
Source: trustpilot.com
I was happy with the level of customer service I received from OneAnswer Insurance. Professional, efficient and friendly service. Would recommend.
Source: trustpilot.com
Great guy. So useful. Answered every single question I had and was overly helpful. Couldn’t ask for anything better. He said he would call me back and he did. He called back before the time he said he would which was great as he knew how important it was for me to hear back from him! He was the kindest guy have spoken to in a few years. Knew exactly how to speak to you and had LOTS of manners!!! Thank you
Would different use you again. Tariq Boudehane
Would different use you again. Tariq Boudehane
Source: trustpilot.com
Brilliant customer service give me everything I ask for thank you
Source: trustpilot.com
Great services
Source: trustpilot.com
Excellent and Helpful service
Source: trustpilot.com
I feel better myself and its a excellent service.
Source: trustpilot.com
I have used this company for both my vehicles for a couple of years now. This year however Daniella who dealt with my renewal went over and beyond to ensure everything was in place for me as i was out of the country even with the vehicle she had not dealt with. Now thats customer service as it should be.. thank you Daniella
Source: trustpilot.com
really friendly customer service team
Source: trustpilot.com
Very honest and helpful person Mr Danny. And I m very happy to buy insurance with him. Thanks
Source: trustpilot.com
The lady I dealt with (Danni) was knowledgeable and helpful. She kept her commitments to call me when she said she would regardless of not having received the information requested from Insurers- ensuring I was kept up to date with the progress of my renewal. I've been with this broker for 5 years owing to their customer focused approach and friendly staff. No hesitation recommending this broker to others.
Source: trustpilot.com
Great when asking for money but delivering a service is another issue. Our concern was not handled properly. You should really review the calls of your agents so that you would know how bad they treat your clients.
Source: thebestof.co.uk
Customer service is a disgrace, I have tried contacting for 2 weeks now and been left on hold for over 40 mins and then cut off each time, no response on web chat either.. would never recommend to anyone
Source: thebestof.co.uk
I was treated with beyond excellent customer service from Ben Gasson. He was very understanding and patient with me. He went beyond what I thought I would done to help me with my predicament and has helped me to come to a peaceful and stress free solution. I am very thankful for his service and for the training the business has given him to be such a great employee.
Source: thebestof.co.uk
Very good company and a good price for my taxi insurance I had a few problems but I found Daniella McPherson a great help very professional thank you for your help.
Source: thebestof.co.uk
I am amazed at the skill and efficiency of Daniella McPherson of customer service department the way she handled the call and case which apparently seemed complicated to me but she lifted the heavy weight out of my shoulder and made the final part of the process easy. She's a gem!
Source: thebestof.co.uk
A really helpful chap called Dave helped sort out a complicated home insurance for my late parents house - made a terrific saving on another quote I had been given by another company - thank you One Answer!!
Source: thebestof.co.uk
So friendly they take the stress out of a very stressful time.
Source: thebestof.co.uk
Extremely happy with the service provided by the lovely Rebecca. She gave me the information needed and helped me to get my certificate in no time when I was expecting it to take longer. Really happy, would recommend again!
Source: thebestof.co.uk
Thank you once again for a great deal on my car insurance, when the renewal came through it was a little higher than last year and having had an expensive service I thought it best to check if I was getting the best price. Logging on to a comparison website I filled in a form with lots of questions and selected options as close to the policy I had. When the results came back showing the cheapest on offer was nearly £100 more I new I was in safe hands with One Answer so took up the renewal. Talked with Suzie W who was very helpful and made the process painless! Speak again in a month or two when my home contents is due for renewal
Source: thebestof.co.uk
