One Answer Insurance
Latest Reviews
I had a difficult time finding insurance and alot of people were unhelpful. Haydon was super amazing and promised to find me a good deal which he did. he was friendly over the phone and made me feel comfortable and happy to go ahead with my policy. he was able to answer all my questions without fail. I am glad to have insurance with you guys just because of him
Source: google.com
Hi I just whant to say thank you to Ashley Wright he helped me so much today and he beat all the prices on the market with £100 whitch is great . thanks
Source: google.com
HAYDEN IS THE BEST. Couldn't have been more friendly, helpful and down to earth. Even though parting with money sucks, he made me laugh many times and answered the plethora of questions I had ! Took a wee while for the papers to come through which worried me but it's now all sorted (with thanks again to Hayden!!!) and I am without doubt a happy customer.Thank you Hayden. ❤👌👍✌
Source: google.com
I called One Answer today and a young chap called Delaine dealt with my query. He was very helpful and assisted me with many different questions. I know I can be a bit of a handful on the phone, but Delaine explained everything in thorough detail and best of all he gave me the most competitive quote yet!
Source: google.com
Amazing customer service, I delt with Kevin and he helped me with everything and got me an amazing price after I've been struggling with insurance for the past 2 years! My car was delayed several times and Kevin stayed patient and didn't pressure me into anything! Would strongly recommend. Not only is the price right the people are so friendly and helpful! Amazing experience and will be dealing with this company from now on!
Source: google.com
I'm very happy nice people friendly talk best of luck and happy wishes to all👍🏿
Source: google.com
Had an insurance issue where the company had not set the Insurance up as a result my car was seized. I went to speak to grace at the broker itself. They resolved the issues immediately and withing a few hours I had my car back. Great help and service and would recommend to anyone who asked
Source: google.com
I've been dealing with Daniel Crawley today trying to find out why 2 of the same vehicles are being dealt with by 2 different different departments! He has persevered all day and has finally (hopefully) got it sorted for me. His attitude today has been brilliant after all it wasn't his fault this has happened.
Source: google.com
Daniel Crawley was very helpful in explaining what is was I needed to known and would highly recommend Daniel Crawley to be promoted...... Very very nice and helpful person
Source: google.com
Excellent service lady name was Kimberley Davis
Source: google.com
Many thanks for your help Laurence, to be honest i found it very helpful and courteous and you are the best helpful person in the company. You are definitely 5 out of 5 stars with full commitment to help the customers. OUTSTANDING service today
Source: google.com
Tried all of the comparison sites and in the end the best deal was with One Answer who are less than a mile from my house. Friendly, thorough service and most importantly a great price.
Source: google.com
very good service from start to finish.
would definitely recommend
would definitely recommend
Source: google.com
A fews weeks ago I popped the tyre on my vehicle and fortunately I had taken out the Breakdown cover with One Answer. They came to my home address within an hour and changed the tyre to the spare I had in the boot of my car. A few days later, after having a new put on, the same tyre popped however this time I was in the middle of town with my 7 month old daughter! I didn't think they would come out to me because it was the same incident but just a different tyre! When I called they advised they had made me a priority due to having my little girl with me and they were there within 40 minutes. At first I was spectical because the price of the breakdown was so cheap compared to the AA and RAC but I honestly couldn't fault the service and I will definitely renew the policy at the end of the year!
Source: google.com
Great company - the staff are really friendly and helpful. I didn't keep my policy in the end (not their issue, totally mine) and they were really good at my change of mind, aimed to help and were understanding as to why I wanted to move. Can't fault them overall for the time I was with them.
Source: google.com
Not professional just delays,after had one insurance after first year I can't get my no claim bonus so that affects my insurance, this happens after they try to tell me by phone that I have a claim and was a win for customer so lies,lies lies
Source: thebestof.co.uk
i thought i would never get car insurance again with my convictions i was getting proper stressed out phoning different places and searching on the interweb on reflection i should of just got straight onto 1answer Adam Buchanan was truly friendly and thoroughly professional in his attitude towards my convictions and took the time to search for the best quote he could get. i will not get my car insurance from anywhere else, Adam will be my first port of call. i cant say enough good things highly recommended you give them a call
Source: thebestof.co.uk
A very dynamic, friendly call centre staff who not only gave me excellent customer service but were the lowest quote for a newbie private hire driver.
Source: thebestof.co.uk
One Answer have been looking after my insurance for over a year. Their advice and customer service have been truly first class. Can highly recommend One Answer for your commercial insurance requirements.
Source: thebestof.co.uk
I was able to renew my first of 3 policies I hold with One Answer Insurance today, service was as always excellent. Stuart talked me through specifics of the policy and made it a very straight forward process.
Source: thebestof.co.uk
I met the chaps from One Answer at the #AskTheExpert event and although I did not need commercial insurance, they were very professional and organised a call back from their personal insurance team who were friendly and informative. They know their stuff and offered me some friendly industry advice so thanks One Answer!
Source: thebestof.co.uk
We regularly deal with One Answer Call centre staff and I can truly say their customer service is fabulous. Always a happy and pleasant manner greets you on the phone, your query is dealt with in a timely fashion and nothing is too much trouble, in a hurried world this can be difficult to acheive. Thank you
Source: thebestof.co.uk
Just received the best customer service from steph on chat. Things just got sorted out quickly and professionally. Would recommend especially via chat for a quick response.
Source: thebestof.co.uk
I Requested my No Claim Bounce one month ago but still i don't get it.
Source: thebestof.co.uk
Martin Ward
great person great at his job.
excellent customer service skills
Always helping.thank you #MARTINWARD
great person great at his job.
excellent customer service skills
Always helping.thank you #MARTINWARD
Source: thebestof.co.uk
