Thank you for your professional and excellent customer service
I just want to start off by thanking all the staff at Chatfield Jewellers Eastbourne. Everyone of you portrayed professionalism on every encounter. Their amazing service had the ability to …
I had a ring custom made for me and I am absolutely delighted. It is beautiful and such a great service all round
I had a diamond bangle, custom-made Alex was just tremendous great customer service from design to the finish piece. I always use this Jewellers and have done for the last …
We have used Chatfields on a number of occasions, always fantastic service. We recently had two bespoke items designed and produced, Alex gave great thought to our requests and gave …
My husband had his wedding ring custom made here and Siobhan was amazing all the way through, the team were always there greating us with a smile. Siobhan also helped …
I have bought several pieces from Chatfields over the last few years. I always feel very welcome to browse and the staff are very attentive and helpful. Would highly recommend.
My wife loves the Pearl's and the amazing due care and attention that she received in the correct colour to match her skin tone, a wonderful jewellers to visit with …
Really helpful and went above and beyond and delivered to my mother.
We purchased our wedding rings here and received great service from start to finish. Millie really listened to my ideas and found me a beautiful ring. I wanted some changes …
My wife and I have always regarded Chatfields as our “go to” in Eastbourne whenever we’ve needed jewellery. We’ve never been disappointed. The staff are always very friendly and knowledgeable …
Lovely jewellers, was welcomed as soon as I walked in and had the help of a couple of staff members. They listened to exactly what I wanted and weren't pushy …
would highly recommend chatfields for the best service ever.took partners engagement ring in to get new diamond and the ring came back like new.shout out to millie who looked after …
Always provides outstanding service! During lockdown they worked with my now husband to sort out my stunning engagement ring (going above and beyond whilst the store was closed). They then …
My silver bracelet is perfect. Thanks for helping me out totally recommended.
We bought two rings from Chatfields and received excellent, attentive service. Alex really took the time to show me a wide selection of styles as I was being fussy! We …
I bought my beautiful wife's engagement ring from Chatfield's Jewellers and we subsequently returned to them for our Wedding Bands. We were and are over the moon with our purchases, …
Chatfield's Jewellers designed and created my husband's bespoke wedding band with him. Chatfield's were able to incorporate the gold from a gold band he had handed down to him from …
Lovely staff. Professional, knowledgeable, helpful and friendly. Excellent customer service all round.
A real diamond in the crown of Eastbourne. Alex, James and their staff are knowledgable, professional and eager to help. They have unusual and beautiful pieces of jewellery on display. …
Excellent customer service, thank you so much
This is a brilliant independent jewellers. We were recently sold a bad product by a high street jeweller but our experience at Chatfields was a total contrast. We bought an …
It has been such a pleasure dealing with a family run business. friendly, efficient and very price competitive. I had a bespoke engagement ring made by James, we discussed the …
I visited Chatfields yesterday to buy a Christmas present for a relative, I had a rough idea what I wanted but the assistant who helped me bent over backwards to …
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