Local Reviews
In October 2023, Teresa said about Burlington Hotel
Pleasant staff who work hard great location but let down by company not spending money to give them a great working envi
Property location is great
Property is now showing its age and although most need some decoration certain areas are in urgent need of redecoration . Visited also earlier in year and surprised to see lift still out of order . Certain things such as toilet seats not secured properly and extractor in bathrooms looked like not cleaned for years .
Source: booking.com
In October 2023, Alison said about Burlington Hotel
Happy helpful staff, better quality food would have made it an excellent stay
We were upgraded to superior twin and it was excellent. WE liked the extras nice hot chocolate, very nice biscuits and two bottles of water nearly every day. The view of the sea was brilliant.
The lighting in the bedroom could have been better. It would have been nice to have had the bathroom wiped out everyday. The menu got a little boring as it was repeated every 3/4 days and limited a salad would've been a nice option. There is a long outstanding issue with a non working lift. The working lift did play up a couple of times but luckily it did not affect us.
Source: booking.com
In October 2023, Roxanne-lee said about Burlington Hotel
Great for a trip to the seafront, wouldn't dine again but would definitely stay again.
The location was fantastic, you cross the road and you are at the pier. The room was lovely, nice and renovated and a very spacious bathroom, great for a couples getaway. It was nice that there was entertainment provided, I thought that was a really good option to have and I also really liked that they had a bar looking out onto the seafront as well as the restaurant. Staff were also really lovely, every single staff member I spoke to had great customer service and a willingness to help even though it looked as though they were being worked really hard.
The room came with a coffee machine but it didn't work, that was just a small thing. Our room was right next to the only working lift in the building, so we had no need for a wake up call as noisy neighbours woke us up at 6AM having a laugh by the lift. Not too bad in the grand scheme of things. The stairwell was in disrepair, and a lot of the building looked like it needed work but judging from our room which was lovely, I'm guessing this is in progress. The parking was full up by the time we got there, there was no signposting on how to get to the car park either online or when travelling which was pretty stressful. It was on a one way road so we did have to loop back over and over to find it and then to see if the on street spaces there were free, but none were. If this happens to you, there's a multi storey called Trinity Car Park, you can just go in there for overnight and then it's only 5 minute walk to the hotel. The breakfast I wished we didn't pay for as it was really disorganised, silly things like no clean tables and no clean plates for the buffet, it made me not want to go up again as it was all a big faff. Felt really embarrassing moving from table to table because we were being told the area we had chosen to sit was closed off (no signs or anything and nobody told us when we were instructed to choose our own seat), I think just by leading people to available seating that could be prevented.
Source: booking.com
In October 2023, Gamage said about Burlington Hotel
A Very comfortable Hotel to stay and staff made it so.
Had great top floor, sea facing room. Very Clean, and towels exceptional. Breakfast was excellent and nice and hot.
There was nothing to dislike.
Source: booking.com
In October 2023, Janice said about Burlington Hotel
Perfect seafront location. Breakfast was lovely.
A little outdated. Room very basic. Not a good view. Bed too soft.
Source: booking.com
In October 2023, Sarah said about Burlington Hotel
Lovely hotel with stunning sea views
Lovely friendly welcome on arrival. Our room was clean and bright with a stunning sea view. Breakfast was excellent.
The carpet needs attention, there is a join that has come up and could be a trip hazard. The water pressure was very low so the shower wasn't great.
Source: booking.com
In October 2023, James said about Burlington Hotel
will book top floor next time
view of beach and a good breakfast
couple above partied till 3am
Source: booking.com
In October 2023, John said about Burlington Hotel
Breakfast excellent
Bathroom
Source: booking.com
In October 2023, Brian said about Burlington Hotel
Very pleasant would go again
All pleasant and value for money
Lift and shower was abit weak
Source: booking.com
In October 2023, Stephen said about Burlington Hotel
Great stay even with nice weather in October
Location was great, breakfast was superb, room was clean and tidy with great view.
Being 3 floors up was a pain with one lift out of order and the other one not working properly
Source: booking.com