Local Reviews
In December 2013, roye123 said about Burlington Hotel
I have not got enough fingers on my hand twice over to say how many times we have been to the hotel.
We are going again in January 2014 and we will book again when we get there for later in the year.
I can't understand how people can moan as we have had such a nice time there and the staff have been great every time we have been there and the food we find is great. Ok the price of drinks may be high but you are going to get that no matter where you go and if you looking for cheap drinks no.but I can't see how people can moan about the service as we found it was excellent.the rooms were being upgraded and the outside at the front was being painted so this time the view was not as good as in the past.
Nothing will stop us from going there in the future.
We are going again in January 2014 and we will book again when we get there for later in the year.
I can't understand how people can moan as we have had such a nice time there and the staff have been great every time we have been there and the food we find is great. Ok the price of drinks may be high but you are going to get that no matter where you go and if you looking for cheap drinks no.but I can't see how people can moan about the service as we found it was excellent.the rooms were being upgraded and the outside at the front was being painted so this time the view was not as good as in the past.
Nothing will stop us from going there in the future.
Source: tripadvisor.co.uk
In December 2013, 612jovibabe said about Burlington Hotel
I felt I had to write a positive review after reading all the negative reviews. I visit the Burlington hotel four times a year with my dad, aunt and friend and meet up with other people who we have come to know, we are returning in February and have two other holidays booked . All the staff are great and provide a great service nothing is ever to much trouble. The food is good, the entertainment great, rooms are comfortable too. Its on the seafront in a perfect location. What more could you want ? Don't be put off by other people's reviews people are always quick to point out the negatives, but not to quick to complement. We are all looking forward to our next trip. Keep up the good work !
Source: tripadvisor.co.uk
In December 2013, richardpatricia said about Burlington Hotel
had a good time, room comfortable, strong smell of paint as several rooms were being refurbished. meals were plentiful and acceptable for the price paid.
Would visit again.
Have now read the reports on here regarding Norovirus, we experienced nothing of the sort. we were there from November 25th until November 29th, in our experience sanitisors were plainly visible on entry to the hotel and also in the toilets we used. we were a party of 8 adults 6 of whom are retired, we had no problems at all.
All in All a reasonable hotel, staff helpful and polite, car park adjacent at the rear and easily reached, our only complaint is the entertainment area is a poor shape and in parts it is difficult to see and hear performers.
Would visit again.
Have now read the reports on here regarding Norovirus, we experienced nothing of the sort. we were there from November 25th until November 29th, in our experience sanitisors were plainly visible on entry to the hotel and also in the toilets we used. we were a party of 8 adults 6 of whom are retired, we had no problems at all.
All in All a reasonable hotel, staff helpful and polite, car park adjacent at the rear and easily reached, our only complaint is the entertainment area is a poor shape and in parts it is difficult to see and hear performers.
Source: tripadvisor.co.uk
In December 2013, broadbeanNorthampton said about Burlington Hotel
I took a group to this hotel in November, one in a wheelchair, although the hotel was aware we ended up on the 4th floor , narrow corridors, tiny lifts with too many people requiring them.one area on 1st was more like a building site, the meal service was slow due to not enough staff on duty, the one saving grace the entertainment was excellent
Source: tripadvisor.co.uk
In December 2013, Pat C said about Burlington Hotel
This was our second Christmas at The Burlington and once again, it was nothing less than FANTASTIC.
The manager (Christine I think) is "top notch", so, led by a good manager, her staff can't do enough for you. All were so friendly and helpful again. The Christmas food / meals were first class and plenty of it too, including chocolates and fruit in the rooms and on reception desk.
Mark, the resident compare, was his usual happy and friendly self, mixing with all the guests. He kept everyone happy with the entertainment and the bingo every evening. Well done Mark.
As for suggestions: definitely more COMFORTABLE seating required in the entrance lobby area (soft chairs/settee), where guests can relax, chat and read newspapers etc. Last year, there was just a couple more comfortable seats, but it's been changed this year and has even fewer comfortable seats. Currently room for only five, with two two seater settees and one chair ! Nowhere near enough ! Also, the conservatories had absolutely no heating in them this year, making it impossible to sit in them !
Other than those two suggestions, I would highly recommend The Burlington. So if you want a good Christmas, with good food, good company and wonderful staff....book The Burlington.
The manager (Christine I think) is "top notch", so, led by a good manager, her staff can't do enough for you. All were so friendly and helpful again. The Christmas food / meals were first class and plenty of it too, including chocolates and fruit in the rooms and on reception desk.
Mark, the resident compare, was his usual happy and friendly self, mixing with all the guests. He kept everyone happy with the entertainment and the bingo every evening. Well done Mark.
As for suggestions: definitely more COMFORTABLE seating required in the entrance lobby area (soft chairs/settee), where guests can relax, chat and read newspapers etc. Last year, there was just a couple more comfortable seats, but it's been changed this year and has even fewer comfortable seats. Currently room for only five, with two two seater settees and one chair ! Nowhere near enough ! Also, the conservatories had absolutely no heating in them this year, making it impossible to sit in them !
Other than those two suggestions, I would highly recommend The Burlington. So if you want a good Christmas, with good food, good company and wonderful staff....book The Burlington.
Source: tripadvisor.co.uk
In December 2013, daniel f said about Burlington Hotel
we cut short our christmas break at the burlington hotel due to my wife contracting the norovirus bug. when we checked on tripadvisor we found according to previous reviews that the hotel was rife with the norovirus bug. its a pity the hotel had not informed us of the virus as we would have cancelled and avoided a disasterous christmas. room 303 was very cold and the windows were ill fitting and draughty. not the best of rooms to be unwell in.
Source: tripadvisor.co.uk
In December 2013, peter m said about Burlington Hotel
I stayed at the Burlington Hotel on a 5 day Turkey n Tinsel break with shearings holidays,9th to 13th december,Hotel clean,warm and comfortable and the food and entertainment excellent..got me into the Christmas spirit,ha..our excursions to Brighton and michelem priory were good and our driver Tony was Brilliant..very funny and helpful.
Not got a lot else to say really except an all round excellent and good value for money break and definetly come back again in the future..Thankyou to all at the Burlington, x
Not got a lot else to say really except an all round excellent and good value for money break and definetly come back again in the future..Thankyou to all at the Burlington, x
Source: tripadvisor.co.uk
In January 2014, baffledjmhilll said about Burlington Hotel
Really enjoyed our break to Eastbourne at the Burlington entertainment was first class and compare was very good kept everybody entertained also the comedian was first class was on stage for 3 hours none stop and not a swear word for the whole show also food was very good staff were very good we'll done to the Burlington hotel
Source: tripadvisor.co.uk
In January 2014, John P said about Burlington Hotel
The hotel was full to bursting for the traditional New Year gala celebration. Our room was fairly recently decorated and was warm and comfortable. Two very small problems were remedied within two hours of my reporting them to reception. The whole three night stay was well put together. The food was excellent, well prepared and presented. The entertainment had something for everyone. New Year's Day was as stormy as I have ever seen, and the staff of the hotel all pulled together to deal with the problems arising from over 90% of the guests sheltering from the all day storm that battered the South Coast. Once wi fi connection becomes standard things will be even better. We did not test room service or swimming pool - if there was one.
Source: tripadvisor.co.uk
In January 2014, steveat87 said about Burlington Hotel
The Burlington is a large hotel on the esplanade in Eastbourne. The rooms were a good size, but the bathrooms need a little work. The spacious restaurant was well staffed with a waitng staff who really worked hard to make our stay over the New year period as good as possible. The evening entertainment was of a good standard. The front desk staff were very helpful, in all a very enjoyable stay.
Source: tripadvisor.co.uk