Local Reviews
In October 2013, denise384 said about Burlington Hotel
We used this hotel as a base for three nights to meet up with friends who live in Eastbourne at a very reasonable price, travelling with National Holidays.
First impressions thIs hotel would have been very grand in its day and still very nice. The bar area is lovely and the bar staff very efficient and friendly, which accounts for all the staff.
Our room was nice, a little tired but extremely clean and the housekeeping was excellent.
The restaurant was lovely and again all the staff efficient and extremely pleasant. The food was of a good standard and the best I have encountered in a hotel of this category in the United Kingdom, a good chef. We are well travelled and stay in four and five star hotels around the world.
If in the area again, I would have/no hesitation in staying here again.
First impressions thIs hotel would have been very grand in its day and still very nice. The bar area is lovely and the bar staff very efficient and friendly, which accounts for all the staff.
Our room was nice, a little tired but extremely clean and the housekeeping was excellent.
The restaurant was lovely and again all the staff efficient and extremely pleasant. The food was of a good standard and the best I have encountered in a hotel of this category in the United Kingdom, a good chef. We are well travelled and stay in four and five star hotels around the world.
If in the area again, I would have/no hesitation in staying here again.
Source: tripadvisor.co.uk
In October 2013, Geoff S said about Burlington Hotel
Wife (79) and self (83) stayed at the Burlington from 11 to 14 October 2013, we like Eastbourne and chose the Bay Hotel's Burlington for its position, price and reputation. Our receptiuon was excellent, seafront twin room (I had upgraded from Standard to Superior room and sea-facing, at extra cost, but still good value. Room well-equipped and bathroom very new. Both wanted a shower after our car journey but could not regulate water temperature. Cold day and the radiator would not get hot. Switched on the new TV which ahd Freeview but BBC 1 & 2 both cut out after a few seonds. Rang reception to report all this and was told that maintenance would look after problems.No reaction after a few hours so rang reception again- they arrived with a portable oil-filled heater and the room warmed up. Saturday we returned from shopping at mid-day, Radiator fixed, room warm. Problerm with water and TV remained. Rang reception who said that maintenance had it in hand and would fix it, I queried when and was told 'As soon as possible' I insisted on some action and maintenance arrived soon after - demonsatrated that the LH tap was for water and RH device (matched the tap!) was a thermostat, 'by law' but the symbol was out of sight underneath. Told me that the radiator had needed the lockshield valve opening and needed bleeding. Showed me that the TV needed an analogue signal and the Freeview needed Digital - both available fron 'Source' on the remote. Now, apart from a terrible draught (wind in the south) from one sash window which had onlya weight cord on one side and closed lopsided, all was working! My main grouse is that none of the foregoing problems would have needed intervention if simple instructions had been left in the room, or advice beenn forthcoming from reception when i complained. I had read all the information in the room folder. My lkast complaint was that when I asked about Wi-Fi at reception, I was told only on the ground floor ans that I had to set up 'Cloud' on my iPad - fortunately a boffin was available at reception who got me logged on; again, no information in the room.I accept thet the majority of guests are aged but wee are not morons and can read (if instructiuoins are available), Facilities are there to be used, not complained about!
In spite of my moans, the meals are first-class and our waiter Bruno really brightened our days. Apart from being poorly trained./advised, staff are excellent.
Would I stay again? We will probably try someoither chain.
In spite of my moans, the meals are first-class and our waiter Bruno really brightened our days. Apart from being poorly trained./advised, staff are excellent.
Would I stay again? We will probably try someoither chain.
Source: tripadvisor.co.uk
In October 2013, Allan S said about Burlington Hotel
A cheap 3-night weekend away where we got what we paid for. Hotel right on the sea front near the pier, traffic noise acceptable. Room large, clean and reasonably comfortable with sufficient furniture but poor TV [didn't bother me but wife less happy]. Breakfast ok, dinner was set meal and very school dinnerish but then we only paid £37 per night per person D,B & B so couldn't expect much more. There was evening entertainment i.e bingo and "cabaret" every night which we didn't go to. Staff cheerful and friendly but needed more table waiters as they were rushed off their feet at meal times as everybody came to dinner at 6.30pm! Location made the hotel easy to access the long, flat promenade walk to the cliffs near Beachy Head and access to shopping in the town centre. Bus stop on opposite side of the road by the pier.
Source: tripadvisor.co.uk
In October 2013, 52saint said about Burlington Hotel
Four of us had very pleasant stay food was thebest we have had at a shearings hotel served by pleasant waitress bedrooms need painting and new carpets wallace arnold carpets are well passed best we enjoyed entertainment and all agreed it was very good value thankyou for a lovely stay we hope to return
Source: tripadvisor.co.uk
In October 2013, margaret186394 said about Burlington Hotel
Just back from this hotel had a long weekend break with national holidays,rooms large food good very nice hotel. My only complaint was I had to pay an extra £30 for a sea view room as that was all that was left but our sea view room was covered with scaffolding as the outside was getting painted and when we were in our room during the day or getting ready to go out we had to keep the curtains closed as there were workmen all about.
Source: tripadvisor.co.uk
In October 2013, susie s said about Burlington Hotel
Hotel was clean and room very nice (tv was rubbish could not get picture)
Food was okay but did not feel there was enough choice. What really let the burlington down was the scaffolding outside the window and the paint fumes from the works being carried out (I am an asthma sufferer and this was not pleasant) My mother paid extra for the sea view and the building repairs were not mentioned on the website.
Food was okay but did not feel there was enough choice. What really let the burlington down was the scaffolding outside the window and the paint fumes from the works being carried out (I am an asthma sufferer and this was not pleasant) My mother paid extra for the sea view and the building repairs were not mentioned on the website.
Source: tripadvisor.co.uk
In November 2013, Carol R said about Burlington Hotel
Just returned from a three night stay at this hotel .
Booked thr shearings self drive.
We have stayed in lots of shearings hotels before as they offer great value for money when exploring with friends.
This time all five of us in 50s voted this as the best so far.
Beautiful and clean, warm everywhere and great staff, nothing was ever a problem.
Entertainment was enjoyed by a packed audience something for all ages.
Our room overlooking the sea was large not refurbished like other rooms in our group but towels sheets pure white and plenty of tea/coffee available a bonus at this price.
Hot water all day long, coffee bar/bar affordable for all.
Meal times a great choice but some staff try to rush you a quite word helps.
Amazing value for money will be returning with friends as so easy to get out and about even without a car as buses stop outside the door.
Pleasantly surprised with Eastbourne.
Do book car park space well worth it.
Booked thr shearings self drive.
We have stayed in lots of shearings hotels before as they offer great value for money when exploring with friends.
This time all five of us in 50s voted this as the best so far.
Beautiful and clean, warm everywhere and great staff, nothing was ever a problem.
Entertainment was enjoyed by a packed audience something for all ages.
Our room overlooking the sea was large not refurbished like other rooms in our group but towels sheets pure white and plenty of tea/coffee available a bonus at this price.
Hot water all day long, coffee bar/bar affordable for all.
Meal times a great choice but some staff try to rush you a quite word helps.
Amazing value for money will be returning with friends as so easy to get out and about even without a car as buses stop outside the door.
Pleasantly surprised with Eastbourne.
Do book car park space well worth it.
Source: tripadvisor.co.uk
In November 2013, Grizzlybear43 said about Burlington Hotel
My wife,and I ,and my Brother in law,and my Sister in law, went to stay at the Burlington Hotel on the 7th of October this year,2013, to the 14th.
We travelled with Shearings Holidays ,who own Bay Hotels,
we travelled by car to the Shearings coach station at Warrington,and parked up, and then joined the coach which was taking us down to Eastbourne,
The coach was superb ,and the driver Tony was a joy to travel with, being witty,and chatty,and really made the journey, which is a long one really enjoyable.He was also our driver on the inclusive excursions, which ,include Beachy Head, Hastings,and Brighton,,Battle,Bexhill,etc.
The hotel is huge,and old ,but for all that spotlessly clean, the rooms are big, and comfortable,
The staff are very friendly,and the meals ,very,very good.
The evening entertainment was varied with Bingo starting the proceedings ,we did not partake in this, as we don't enjoy it.
The rest of the entertaiment was very good,
Our driver Tony is first class ,and handled the massive coach through the tight country roads
masterfully.
The weather was mixed , but all ,in all it didn't detract from our enjoyment.
To sum up an excellent mini holiday.
We travelled with Shearings Holidays ,who own Bay Hotels,
we travelled by car to the Shearings coach station at Warrington,and parked up, and then joined the coach which was taking us down to Eastbourne,
The coach was superb ,and the driver Tony was a joy to travel with, being witty,and chatty,and really made the journey, which is a long one really enjoyable.He was also our driver on the inclusive excursions, which ,include Beachy Head, Hastings,and Brighton,,Battle,Bexhill,etc.
The hotel is huge,and old ,but for all that spotlessly clean, the rooms are big, and comfortable,
The staff are very friendly,and the meals ,very,very good.
The evening entertainment was varied with Bingo starting the proceedings ,we did not partake in this, as we don't enjoy it.
The rest of the entertaiment was very good,
Our driver Tony is first class ,and handled the massive coach through the tight country roads
masterfully.
The weather was mixed , but all ,in all it didn't detract from our enjoyment.
To sum up an excellent mini holiday.
Source: tripadvisor.co.uk
In November 2013, brianmorfa said about Burlington Hotel
My wife and I and 4 friends have just returned from a turkey and tinsel weekend at the Burlington at Eastbourne, organised by Shearings travel who own the hotel. The turkey was the coach travel and the tinsel the hotel!!! The system is to be picked up by feeder coach from your area and taken to the coach station to swap to another coach to Eastbourne, The feeder coach was on time , but main coach was 90 minutes late which delayed everything, after eventually starting off we travelled for only an hour before the driver had to stop at services for 45 miutes because his hours were up! The journey was a nightmare of roadworks and traffic jams (not Shearings fault} before arriving at hotel after 6 hours!! Then things changed for the better, Every thing being pre booked reception was completed very quickly by very pleasant and helpful staff, after a mulled wine reception we went to our rooms where our luggage was out side our rooms.
The rooms were spotlessly clean large and warm, Ok so far although the carpets and décor was a little tired and dated, the hotel is being renovated a little at a time everywhere is clean and tidy.
The food was plentiful and very good, always hot, and we had excellent service off Maria ( thank you Maria) The evening entertainment was Christmas themed and in my opinion was excellent, it was aimed at the guests ( mainly pensioners) so we had a sing song and a very good singer in Billy Miller, Mark Snow the compere and all round entertainer was very good and had us laughing at his one man show. All in all a good weekend, only downside being the weather!! and of course the southern prices in the hotel and surrounding bars and cafes!! I know prices are higher in hotels but why rip people off on everyday things which you can get any where for less than half the price they charge!!
The rooms were spotlessly clean large and warm, Ok so far although the carpets and décor was a little tired and dated, the hotel is being renovated a little at a time everywhere is clean and tidy.
The food was plentiful and very good, always hot, and we had excellent service off Maria ( thank you Maria) The evening entertainment was Christmas themed and in my opinion was excellent, it was aimed at the guests ( mainly pensioners) so we had a sing song and a very good singer in Billy Miller, Mark Snow the compere and all round entertainer was very good and had us laughing at his one man show. All in all a good weekend, only downside being the weather!! and of course the southern prices in the hotel and surrounding bars and cafes!! I know prices are higher in hotels but why rip people off on everyday things which you can get any where for less than half the price they charge!!
Source: tripadvisor.co.uk
In November 2013, JAH25 said about Burlington Hotel
Just returned from a 5 day turkey and tinsel break at the Burlington.
We had a wonderful time.
Room large and warm ok in need of updating but clean and after all its only for sleeping in.
Food hot and plenty to choose from. Waitress always had a smile on her face and was really efficient.
Bar staff worked really hard. Entertainment varied,Mark especially kept everyone entertained.
Tony 'two teds' our driver was excellent and very informative.
Enjoyed it so much we have booked to go back so we can explore more of the area.
Looking forward to our next visit.
We had a wonderful time.
Room large and warm ok in need of updating but clean and after all its only for sleeping in.
Food hot and plenty to choose from. Waitress always had a smile on her face and was really efficient.
Bar staff worked really hard. Entertainment varied,Mark especially kept everyone entertained.
Tony 'two teds' our driver was excellent and very informative.
Enjoyed it so much we have booked to go back so we can explore more of the area.
Looking forward to our next visit.
Source: tripadvisor.co.uk