Local Reviews
In May 2014, wallace447 said about Burlington Hotel
We stayed here over Easter with our son and daughter-in-law. I cannot fault the staff as everyone was very friendly and helpful. The meals were good and the menu quite varied. Our bedroom was fine with the exception of a very old television with snowy picture to go with it! The bed was super comfortable and I slept extremely well. Sadly the bathroom was very tired with a cracked sink which is not acceptable even with the good value rates which we paid. The water was always hot and the room cleaned and made up very efficiently each day. I would not want to stay in this room, number 336, in Summer as it was over the kitchen and extremely hot. We opened the window and this did help. Overall we had a nice time and I am sure renovations are underway at The Burlington to bring it up to standard throughout
Source: tripadvisor.co.uk
In May 2014, Sue M said about Burlington Hotel
We went to this hotel on a self-drive Shearing's break. Our room was upgraded to a sea view, but I have to say the room and bathroom were both extremely tired. The floors creaked like an old Spanish galleon, the carpets were stained, the paintwork chipped and a battered old wardrobe sulked in the corner of the room. On the plus side, we did have the sea view, which was lovely and it was surprisingly quiet at night and we did not have problems sleeping. The bedding and towels were clean and the beds comfortable. Entertainment ranged from iffy to excellent over the four nights. Food was perfectly edible and good temperature and the service was efficient and friendly. Some were complaining about the quantity of food, but this is a bargain break and we considered it to be, all in all, extremely good value. The only big disappointment for me was to find the price of a bottle of Pinot Grigio (basic quality) has risen to £20 per bottle! So we just went down the road and tried out the local pubs and other hotels, where the maximum we paid was £14.50... It won't bother those only drinking one glass a night, but, if you are into bottles (...!!), it makes a big difference over 4 nights. We would definitely go again, but the hotel really does need an awful lot of money spent on it, especially on the bedrooms, which, as I said above, are very tired and in need of a complete overhaul.
Source: tripadvisor.co.uk
In May 2014, Ceylon Alan said about Burlington Hotel
A very good hotel for the price we paid. (It was a good deal). The location is fantastic, directly on the seafront opposite the pier. The staff in the bar and the drinks waiters in the restaurant were excellent and we had a good laugh. The food is mass produced but was edible. Obviously not haute cuisine but perfectly acceptable. Our server, Timi, was very good and she looked after us. Unlike Miriam, who was surly and not at all customer centric. We were short of one spoon and although she was stood right next to us with a cutlery drawer, she said we had to ask our own server.
Source: tripadvisor.co.uk
In May 2014, pauline a said about Burlington Hotel
Just what we need for a weekend away from the four walls at home close enough to drive to and parking very good. Food was very good considering how many people are catered for and how cheap a weekend costs .we go at least a couple of times a year and are pleased with the service of all staff including the entertainment. The rooms are clean and comfortable although a little dated but again you get what you pay for and overall it is fantastic value
Source: tripadvisor.co.uk
In June 2014, Ray S said about Burlington Hotel
We had a long road trip before we got to this hotel almost 12 hours with Sheerings Coaches so a lot of people were not in the best of moods on arrival however the warmth, efficiency and helpfulness of the staff soon had people starting to feel better. Our cases were taken to our room so we had a quick wash and went down for our evening meal. Our waiter for the 5 days was Dan who was friendly and served us well at each mealtime. Later we enjoyed reasonable entertainment the biggest problem was the layout of the entertainment room but what can you expect in an old hotel. The hotel stands on the seafront near the pier and within walking distance of Beachy Head if you’re fit enough for the climb.
The rooms were clean and comfortable and again the cleaning staff were friendly and efficient we could have upgraded to a sea view but to me rooms are for sleeping in and just require a good standard of comfort. All in all we had an enjoyable few days and would return.
The rooms were clean and comfortable and again the cleaning staff were friendly and efficient we could have upgraded to a sea view but to me rooms are for sleeping in and just require a good standard of comfort. All in all we had an enjoyable few days and would return.
Source: tripadvisor.co.uk
In June 2014, Lucylou_9 said about Burlington Hotel
Good location for shops, on sea front we were fortunate to have a sea view.
Restaurant service was very good. Enjoyed the food. Lifts very small for large hotel.
All staff were friendly and helpfull
Would go again
Restaurant service was very good. Enjoyed the food. Lifts very small for large hotel.
All staff were friendly and helpfull
Would go again
Source: tripadvisor.co.uk
In June 2014, Gisarne said about Burlington Hotel
just returned from the burlington hotel yesterday what a brilliant stay the weather was fantastic which makes a change for the uk ! now to the hotel the room we had was on the side so we had half a sea view which was nice it was very clean and comfortable just hard to find ! not great if you are bad on your feet you wouldnt use the lift its the smallest i have ever seen in a hotel but dont let this put you of the food was great we had a lovely waiter bruno he was so polite and very quick and efficient plenty of choice menu even for fussy eaters.we travelled with shearings didnt do any trips as its just as easy to get on a bus directly outside the hotel would return eastbourne is very flat and easy to walk around and plenty of seats on the seafront great if you dont get around easy.
Source: tripadvisor.co.uk
In June 2014, Rob C said about Burlington Hotel
Stayed at the Burlington for the weekend and very disappointed with the breakfast, a full english to the best of my knowledge includes mushrooms (not to be charged an extra 65p per portion) and also one rash of very dry overcooked bacon, sausage of poor quality and under cooked, baked beans also poor quality. Whilst eating cereal the toast already served before cooked breakfast arrived (hence cold toast). Not very pleasant experience. Having been in the hotel trade ourselves, we know how things should be done. Room 236 is a health Hazard with all the pigeon droppings on the window sill (a disgrace) complained and was moved to another room (much better). Very Poor value for money £204 for 2 nights with what should have been a full english breakfast!! would not stay again unless there was an improvement in the rooms and kitchen. Waiter Carlos was very nice and polite as was Maria and receptionist believe her name was Carla/Patricia, could not have done anymore for us. View Image Below. Thank You.
Source: tripadvisor.co.uk
In June 2014, Catieob said about Burlington Hotel
My husband had a mild stroke while we were staying at the Burlington. A waiter realised there was a problem, got the manager who rang an ambulance and we had help in a few minutes. Amazing but it gets better. Instead of having to leave the hotel at the end our planned stay, the hotel gave me a room to stay in. While he was in hospital the staff looked after me, all of them. Wherever I was a staff member checked on me, offered comfort and drinks or food. A special table was set up for my meals and notes of support were delivered to my room. When my husband was discharged I was stunned when there was no bill to be paid. They are truly an amazing, caring group of people and I will never be able to repay their kindness.
Source: tripadvisor.co.uk
In June 2014, Brian M said about Burlington Hotel
Booked this shearing hotel on a self drive. Some confusion regarding the ability to pre book the parking but eventually sorted out and the staff were very helpful both on reception , at the bar and great staff in the restaurant.
Noted some comments re the Full English that it ought to contain mushrooms, not be charged extra 65p but to be honest the breakfast was fine and hot.
our room was a sea view and good view, we could have upgraded to a higher class room and they are doing some of the rooms up. Generally the rooms are tired and in need of a good decorate but clean and the cleaning team were very helpful.
2 Lifts, one affectionately referred to as the coffin because of its size, it says you can get 4 in but three was more than enough.
Entertainment was Bingo nearly every night and then some dancing and a guest turn or varying quality. we tended to go out and walk on the prom as the weather was great and we sat and listened to the events on in the bandstand when there was something on.
Hotel is very close to the town centre so a quick trip out after breakfast to get a paper was a 2 minute job.
Basically for what we wanted it was good,
Bar prices were probably about par for a hotel but call at the local supermarket, either ASDA or Morrisons out on the lottbridge drove road and bring your own in, they never questioned us drinking our own so cant see how they can complain.
Would go again and probably request an upgrade room.It says about £5 pppn so on a fortnight that does make a difference of 140.00 so just be aware
Car parking was £5 per day but the car is off the road and in a fairly secure place so cant complain.
Watch out for the seagulls and they did manage to steal one person's sandwich just as he was opening the packet and then they stole another persons as they just put the sandwich down on the seat, Thieving birds!!!!
The pier is opposite the hotel and apart from one night there was no rowdiness.
Breakfast finishes at 9 sharp so be there before 9 as they start to move stuff.
Dinner was a reasonable menu or think there is a la carte but we stuck to the main menu and it was OK.
Restaurant staff were good.
Good walks on the prom, about 4 miles one end to the other and hotel is about mid way so good walks either way
Noted some comments re the Full English that it ought to contain mushrooms, not be charged extra 65p but to be honest the breakfast was fine and hot.
our room was a sea view and good view, we could have upgraded to a higher class room and they are doing some of the rooms up. Generally the rooms are tired and in need of a good decorate but clean and the cleaning team were very helpful.
2 Lifts, one affectionately referred to as the coffin because of its size, it says you can get 4 in but three was more than enough.
Entertainment was Bingo nearly every night and then some dancing and a guest turn or varying quality. we tended to go out and walk on the prom as the weather was great and we sat and listened to the events on in the bandstand when there was something on.
Hotel is very close to the town centre so a quick trip out after breakfast to get a paper was a 2 minute job.
Basically for what we wanted it was good,
Bar prices were probably about par for a hotel but call at the local supermarket, either ASDA or Morrisons out on the lottbridge drove road and bring your own in, they never questioned us drinking our own so cant see how they can complain.
Would go again and probably request an upgrade room.It says about £5 pppn so on a fortnight that does make a difference of 140.00 so just be aware
Car parking was £5 per day but the car is off the road and in a fairly secure place so cant complain.
Watch out for the seagulls and they did manage to steal one person's sandwich just as he was opening the packet and then they stole another persons as they just put the sandwich down on the seat, Thieving birds!!!!
The pier is opposite the hotel and apart from one night there was no rowdiness.
Breakfast finishes at 9 sharp so be there before 9 as they start to move stuff.
Dinner was a reasonable menu or think there is a la carte but we stuck to the main menu and it was OK.
Restaurant staff were good.
Good walks on the prom, about 4 miles one end to the other and hotel is about mid way so good walks either way
Source: tripadvisor.co.uk