Local Reviews
In November 2019, kenhindley said about Burlington Hotel
Located on the front, opposite the pier. It's at the top of Terminus Road, the main shopping centre. The Railway station is only a few minutes past the shops. Ideal for the older person. The hotel has good disabled access, lifts to all floors, and nothing is too much for the staff. Can really recommend room 106, overlooking the pier. Large, comfortable, and has a large walk in shower 🚿.
Source: tripadvisor.co.uk
In November 2019, sheilaking2018 said about Burlington Hotel
Just returned from a Shearings stay at the Burlington. We've been looked after very well, nothing was too much trouble for the lovely staff. Yes the place is a bit tired but our room was very nice.
We overheard a grumble from two people regarding a misunderstanding but I think the staff all need medals for their patience with this type of people.
Well done the Burlington, keep up the good work.
We overheard a grumble from two people regarding a misunderstanding but I think the staff all need medals for their patience with this type of people.
Well done the Burlington, keep up the good work.
Source: tripadvisor.co.uk
In November 2019, hartley09 said about Burlington Hotel
Just returned from 5 days T&T. Welcoming staff. Very busy Hotel. Our superior room was most acceptable, good facilities with sea view. The windows did not close very well, but as a listed building, understand their dilemma. The Hotel does look very tired in areas, especially the entrance hall carpets and the stairs, stuck down with gaffa tape. The lift is in need of decorating. Hotel in excellent location. Breakfast, good choices. Evening meals erm...okayish. We would rather pay extra for appetising meals and vegetables that were not just warm. But we had a great time. Entertainment value was really enjoyable. The host, Mark was a treasure, as were the cabaret artists, especially Ray Campbell, who kept us in stitches. Overall, it is good value for money. Just a message to previous reviewer, Barry 1805, referring to the older generation, as crinklies. Have some respect Barry, for your elders, if you possibly can. You will soon realise how quickly time passes and you will join the brigade, as a senior citizen. We are still breathing 🤯. A BIG Special thanks to the friendly & efficient staff at The Burlington, for an enjoyable time.
Source: tripadvisor.co.uk
In November 2019, Llanishenjackie said about Burlington Hotel
A really lovely weekend at this hotel. The hotel isn't perfect, a little outdate & tired looking but a beautiful building. Our room was warm and comfortable with everything we needed. Meals weren't cordon bleu but were more than adequate with plenty of variety. Entertainment each evening was pleasant & we managed to win the quiz on our last night. 4 free drinks each on Saturday night was also very nice. Staff were courteous & helpful, except for the receptionist (?) who was quite rude when a few visitors suggested they needed more seating in the entertainment room. Her answer was "it's not my fault of you're not willing to share a table"!!
A great weekend & excellent value.
A great weekend & excellent value.
Source: tripadvisor.co.uk
In November 2019, Paul j said about Burlington Hotel
A decent week at this hotel. The hotel is fairly old and a little tired looking in places. But then again it is fairly old. Our room was fine and comfortable with a sea view, which was nice. Meals were a bit disappointing, mainly breakfast which was usually either warm or cold. To be fair this was mostly due to elderly guests not closing the lids on the buffet pods. These folk should really have been served in my opinion. But on the plus side being a buffet you had what you wanted. Staff were very nice and there was entertainment most evenings. Have stayed in better shearings hotels and some worse.
Source: tripadvisor.co.uk
In November 2019, Anne said about Burlington Hotel
This is the 12th year that I have stayed for the weekend with family. The outside of the hotel needs a lot of TLC but the inside was clean and comfortable with new chairs in the entertainment room and nicely decorated for Christmas. All of the staff were so helpful , the reception staff dealt with our small queries efficiently and our waitresses Fatima and Valentina couldn’t do enough to ensure we enjoyed our meals. Talking of food, we love the buffet style breakfast but it could have been warmer, evening meals were adequate but the vegetables again were not very hot, but on the whole the food was fine for the cost of the weekend. The free drinks were useful but would have been nice to be able to use them over a couple of days rather than just on Saturday. The entertainment was pleasant but we did not enjoy the lady singer on the Friday night, Mark Snow still holding the show together, he has a lovely voice but just needs to update his jokes for us regular visitors !! 😀
We love the Burlington for its position on the sea front and it’s glass fronted veranda where we sit and watch the world go by . Sadly since our visit the adjoining hotel the Claremont has suffered a terrible fire which has caused the Burlington to close for the time being, I hope all at the Burlington were safe and the hotel can reopen very soon, we look forward to our visit next year.
We love the Burlington for its position on the sea front and it’s glass fronted veranda where we sit and watch the world go by . Sadly since our visit the adjoining hotel the Claremont has suffered a terrible fire which has caused the Burlington to close for the time being, I hope all at the Burlington were safe and the hotel can reopen very soon, we look forward to our visit next year.
Source: tripadvisor.co.uk
In December 2019, VeryBusy said about Burlington Hotel
This an old hotel and it shows in some areas. We had a 4th floor seaview room - generally nice, but with water damage to the ceiling and black mould afound the shower.
Food was OK, breakfast a buffet which could be improved by adding tomatoes and mushroom - some black pudding would be nice and a lot a folks from the north were moaning about this.
Entertainment was a bit naff. The chap doing the presenting seemed to think he was Allan Carr with feeble jokes and a quiz that contained some wrong answers.
On the plus side this hotel has agreat location and the staff were excellent.
Food was OK, breakfast a buffet which could be improved by adding tomatoes and mushroom - some black pudding would be nice and a lot a folks from the north were moaning about this.
Entertainment was a bit naff. The chap doing the presenting seemed to think he was Allan Carr with feeble jokes and a quiz that contained some wrong answers.
On the plus side this hotel has agreat location and the staff were excellent.
Source: tripadvisor.co.uk
In December 2019, Nicola L said about Burlington Hotel
This Hotel is brilliant, well placed being just a few minutes walk to the town and rail station and of course the seafront. I honestly can't fault it. Great value and great food, Staff friendly and only to happy to oblige. Chef was more than happy to help with my dietary requirements. A pleasure to come back, thank you to all of the staff who work so hard. PS The new Ladies loos are lovely.
Source: tripadvisor.co.uk
In December 2019, del boy said about Burlington Hotel
been staying at this hotel for a weekend break for many years now very reasonable prices for what you get with small extra price for parking which is a bonus for central location right on the seafront and very close to town centre staff are brilliant food is great the downside having to eat at 7 15 as we nomally eat at 9 when on holiday mark snow the compere is always great with his singing jokes and quiz and there is nomally other acts if you upgrade rooms you get a great view of the seafront and pier downside is the rooms need attencion with creaking floors and our bathroom was in need of repairsthe loo seat hanging off side of bath hanging off taps dripping taps loose lighting poor but we will be back burlington and mark snow keep playing are we human the killers lol
Source: tripadvisor.co.uk
In January 2020, martin b said about Burlington Hotel
Arrival/check-in:- Arrived with friends for the 3 Night New Years Break deal.
Pre-paid Carparking simple, check-in smooth, Standard Room clean but very basic & very dated. Only 1 antiquated lift for 4+ floors & a hotel full of OAP's.
Entertainment:- Function room does not lend itself for more than 30-40 people, other than that your sat in separate areas listening via a crackly speaker. Marky Mark the compare was jolly & amusing. One big issue we found was one "management" favoured regular family were allowed to reserve sitting in the Function Room? (don't give the excuse that one was disabled, because we noted that he walked when it suited him & there were plenty of other people with mobility issue's), everybody else it was a Texas Scramble to get thorough dinner ASAP or else you were sitting away from the "Entertainment", we never managed it. You were lucky if you could any seats.
The other big issue is being told sssssssh when ever they were playing Bingo, if the venue doesn't lend itself to this type entertainment why bother. The 1st night Cabaret Showtime vocalist was mediocre, New Years Eve night entertainment Pianist/singer I believe Ray Campbell, was alot better, The Piper was good but 2 hours too early. New Years Day "Show Time" with Comedian Ray Campbell was two fold rubbish, firstly because we couldn't hear clearly from sitting in the corridor / bar & secondly because he wasn't funny.
Meals:- evening meals were quite drawn out, with the few waiting staff run ragged, food was passable but nothing special. Breakfasts Buffet(s) had plenty of choice, but the hot food was piled up to high in the Baymarie's that most of it was luke warm.
Staff:- in general were really good very helpful & chatty.
Summary:- Value for money - doubtful, stay again, - no. If this is Shearing's standard won't be bothering in future.
Pre-paid Carparking simple, check-in smooth, Standard Room clean but very basic & very dated. Only 1 antiquated lift for 4+ floors & a hotel full of OAP's.
Entertainment:- Function room does not lend itself for more than 30-40 people, other than that your sat in separate areas listening via a crackly speaker. Marky Mark the compare was jolly & amusing. One big issue we found was one "management" favoured regular family were allowed to reserve sitting in the Function Room? (don't give the excuse that one was disabled, because we noted that he walked when it suited him & there were plenty of other people with mobility issue's), everybody else it was a Texas Scramble to get thorough dinner ASAP or else you were sitting away from the "Entertainment", we never managed it. You were lucky if you could any seats.
The other big issue is being told sssssssh when ever they were playing Bingo, if the venue doesn't lend itself to this type entertainment why bother. The 1st night Cabaret Showtime vocalist was mediocre, New Years Eve night entertainment Pianist/singer I believe Ray Campbell, was alot better, The Piper was good but 2 hours too early. New Years Day "Show Time" with Comedian Ray Campbell was two fold rubbish, firstly because we couldn't hear clearly from sitting in the corridor / bar & secondly because he wasn't funny.
Meals:- evening meals were quite drawn out, with the few waiting staff run ragged, food was passable but nothing special. Breakfasts Buffet(s) had plenty of choice, but the hot food was piled up to high in the Baymarie's that most of it was luke warm.
Staff:- in general were really good very helpful & chatty.
Summary:- Value for money - doubtful, stay again, - no. If this is Shearing's standard won't be bothering in future.
Source: tripadvisor.co.uk