Local Reviews
In January 2012, anntwist t said about Burlington Hotel
firstly we would like to thank the staff. tony two bears coach driver the best driver on shearings we have had next bar staff and maids who made our holiday so great next mark who was fab loved him to bits room brill light and airey with three large windows faceing sea and pier what a sight to see first thing in morning food really nice with lovely waitres danella and we was blessed with the weather could not fault anything at all me and my friend bernie will be booking again so thank you the burlington hotel for a wonderful stay
Source: tripadvisor.co.uk
In January 2012, BernieBarwise said about Burlington Hotel
Just returned from the Burlington. This is by far the best holiday every with Shearings. Let me start with the driver Tony two teds, he got everyone mixng and couldnt do enough for you even down to getting rid of your sweet wrappers and rubbish and opening the middle doors to let you off the coach and letting you use the loo. His knowledge of the area is unbelievable and kept everyone interested. Trips were nice full day to Brighton was lovely, not too impressed with the half day to Bex Hill on Sea, wasnt a lot to do unless you like charity shops.The free day was lovely and we spent it in Eastbourne lots to see and do. The hotel is central right overlooking the prom. We had a fantastic tripple aspect view from room 320 twin on the 3rd floor, as requested it was large and airy, cleaned and towels changed daly. The weather was just fabulous would think you were abroad.The staff are wonderful and the lovely manager of course a Liverpool girl like myself should be proud to have such a wonderful team. The dining room is very large but so well organised, our waitress was Daniella, the service in the dining room was quick, great choice of food and always hot, you could have anything you wanted, at breakfast we asked for extra sausage and every day she remembered. Now to the wonderful bar staff who worked so hard always with a smile on there face, a special mention to Marc and James who were attentive and couldnt do enough for you. The all inclusive bar was the icing on the cake, bit of a queue when they first opened at 7.30pm which you would expect as everyone went up at the same time as we mad English do, but fine after that.The entertainer Mark is a scream, got the crowd going, brilliant sense of humour and not a bad dancer. In general the entertainment was good except for the last night, had a young girl singing musicals etc, was embarasing as you could hear everyone talking over her, that is the only thing I would make a change to. It wasnt that she was bad it just didnt go down well with the clientele. Came home exhausted was in bed for 8pm, thats what you call a great holiday.
Source: tripadvisor.co.uk
In January 2012, cpolkinghorne said about Burlington Hotel
With Shearings you know broadly what you are going to get, but the Burlington is above average. It occupies one of the best positions in Eastbourne, just opposite the pier, and only a short walk from the town centre. Externally the building shows its age, but it has been nicely refurbished inside. The hotel is justly popular, to the extent that in the evenings it was sometimes difficult to find somewhere to sit. Nice restaurant, with friendly and efficient service and food second to none.
Two slightly negative things: it's a large building, but has only two small lifts, one of which was out of order so many guests were using the stairs, themselves rather narrow. And we found our bedroom too hot, even with all the radiators turned off.
Overall, though, we would not hesitate to go back again.
Two slightly negative things: it's a large building, but has only two small lifts, one of which was out of order so many guests were using the stairs, themselves rather narrow. And we found our bedroom too hot, even with all the radiators turned off.
Overall, though, we would not hesitate to go back again.
Source: tripadvisor.co.uk
In January 2012, George P said about Burlington Hotel
Recommend that when booking in special requests you request a good bed / mattress. Break in November - dbl bed called to be replaced due to feeling springs but was provided with thin mattress topper rather than new mattress. Break this month January - twin beds / mattresses one with springs felt but other when even sat on settled down on base giving no comfort at all - request was not met by new mattress but again by the cheap alternative a thin mattress topper.
Mattress in Blackpool Liberty was of the same standard. Now the Burlington has been freshened up Shearings should now replace their worn out mattresses. What is the benefit of the break if you don't get a good nights rest
Mattress in Blackpool Liberty was of the same standard. Now the Burlington has been freshened up Shearings should now replace their worn out mattresses. What is the benefit of the break if you don't get a good nights rest
Source: tripadvisor.co.uk
In January 2012, janet y said about Burlington Hotel
we really enjoyed our stay at burlington...hotel was very nice and clean but a bit dated upstairs...unfortunately the lift was not working during our stay but not really an issue...food was really nice and the waiters and waitresses very helpful...entertainment was good the compere Mark Snow was really good.
Source: tripadvisor.co.uk
In February 2012, TheJaffaCake said about Burlington Hotel
Just come back form a wonderful stay at the Burlington Hotel.
Our room was warm and cozy which was lovely when the snow came in at the end of our stay.
The food was enjoyable but obviously on a budget.
Our waitress was always friendly and helpful.
The bar staff were equally as friendly with Marc at the main bar who is a real sweety and Laura the trainee at the smaller bar, they did a fantastic job considering the queues they faced.
Last but not least Mark the entertainer kept our night fun and enjoyable!
Will stay again and recommend to others.
Our room was warm and cozy which was lovely when the snow came in at the end of our stay.
The food was enjoyable but obviously on a budget.
Our waitress was always friendly and helpful.
The bar staff were equally as friendly with Marc at the main bar who is a real sweety and Laura the trainee at the smaller bar, they did a fantastic job considering the queues they faced.
Last but not least Mark the entertainer kept our night fun and enjoyable!
Will stay again and recommend to others.
Source: tripadvisor.co.uk
In February 2012, kt12Southampton said about Burlington Hotel
On arrival we were disappointed with the attidude of the male receptionist who completely ignored us, didn't even say hello, will be with you in a minute or even smile at us but thankfully a lovely helpful and friendly lady came and dealt with us. We had room 312 which was spacious and had a lovely sea view, their was a water mark/stain on the ceiling but that didn't bother us. My husband and I were extremely surprised at the friendliness of the staff (except the male receptionist) at this hotel, the waitress/waiters, barstaff and cleaners all worked so hard and were polite and friendly all the time. I must mention Mark the entertainer who was amazing and Marc the barman who was very polite and friendly. The food was obviously done on a budget but very enjoyable and hot. We felt that our self drive, all inclusive weekend break was an absolute bargain and we really enjoyed ourselves even though we were one of the youngest couples at the hotel.
This is no fault of the hotel but we did find the people smoking outside the main doors of the hotel a problem as you had to walk through a smoky atmosphere to get in and out of the doors.
This is no fault of the hotel but we did find the people smoking outside the main doors of the hotel a problem as you had to walk through a smoky atmosphere to get in and out of the doors.
Source: tripadvisor.co.uk
In February 2012, paul j said about Burlington Hotel
great location and good size room overlooking pier.
staff helpful and friendly.
food was major disappointment, all processed, soup was powdered and gluppy.
roast meat was named after packet it came in. the hotel really needs a chef.
staff helpful and friendly.
food was major disappointment, all processed, soup was powdered and gluppy.
roast meat was named after packet it came in. the hotel really needs a chef.
Source: tripadvisor.co.uk
In February 2012, stanlpool said about Burlington Hotel
we have just returned from the burlington hotel eastbourne our stay was for four days from friday 24th until monday 27 feb, on arrival met by the manageress who gave us all the usual information and advice regards the use of the hotel. we found the hotel very pleasant the staff
were really good and helpful particularly our waitress on table 62 her name was maggie she had a smile every morning and every night she was prompt and very helpful. the bar staff and the reception were all pleasant workers and we were always met with a smile. the entertainment was really good but the compere mark snow, hes worth a visit all by himself he mingled with the customers always had a laugh with everyone and danced with some of the ladies who had celebrations taking place...
why did i only mark 3 out of 5, the bathroom ! the bath, washbasin and toilet were all on one wall
and without being too personal when using the toilet we had one arm up against a wall and the other over the top of the sink, the wash basin could have been moved to other end of room also
incidentally thats where we found the toilet roll holder it was about seven feet away from where you needed it.. the sink was full of scratches which made it look dirty and unpleasant.
hence only 3/5...
our other problems were with shearings and not the hotel, they told us they gave drinks vouchers
now because they had been specially asked to change the system, yet no one we met knew anything about this. a man who had been to whitby said they had been told it was down to a change in the licencing laws , twaddle,
had an enforced delay on arrival because there was a coach in front of us and told we couldnt
double up and when we did arrive the other coach had been running late but our driver wasnt told.on the return again told we couldnt enter stretton until four oclockwhen we could have been there before three. as it was we were on the road for 8 hours when we could have been home
stretton itself is more akin to a cattle shed, and is referred to as such by many passengers
in fact if it was a cattle shed the rspca would close it down
were really good and helpful particularly our waitress on table 62 her name was maggie she had a smile every morning and every night she was prompt and very helpful. the bar staff and the reception were all pleasant workers and we were always met with a smile. the entertainment was really good but the compere mark snow, hes worth a visit all by himself he mingled with the customers always had a laugh with everyone and danced with some of the ladies who had celebrations taking place...
why did i only mark 3 out of 5, the bathroom ! the bath, washbasin and toilet were all on one wall
and without being too personal when using the toilet we had one arm up against a wall and the other over the top of the sink, the wash basin could have been moved to other end of room also
incidentally thats where we found the toilet roll holder it was about seven feet away from where you needed it.. the sink was full of scratches which made it look dirty and unpleasant.
hence only 3/5...
our other problems were with shearings and not the hotel, they told us they gave drinks vouchers
now because they had been specially asked to change the system, yet no one we met knew anything about this. a man who had been to whitby said they had been told it was down to a change in the licencing laws , twaddle,
had an enforced delay on arrival because there was a coach in front of us and told we couldnt
double up and when we did arrive the other coach had been running late but our driver wasnt told.on the return again told we couldnt enter stretton until four oclockwhen we could have been there before three. as it was we were on the road for 8 hours when we could have been home
stretton itself is more akin to a cattle shed, and is referred to as such by many passengers
in fact if it was a cattle shed the rspca would close it down
Source: tripadvisor.co.uk
In February 2012, JohnSewell said about Burlington Hotel
Had a great holiday Valentines Week - all our requests re-room, location etc were met - staff were excellent - entertainment was varied and seemed to suit all the people - just a mention for our compere Mark who was excellent throughout our stay. The choice of food was very good with a fish course every night and the service in the restaurant was also very good. The standard of food was excellent for a three star hotel. The location of the hotel is excellent, overlooking the pier and just a short walk from the town centre. This holiday had an all inclusive period in the evenings and the drinks served were all major brands.
Source: tripadvisor.co.uk