Local Reviews
In February 2022, Customer in BN23 said about Swain Brothers
Superb team, they done a great job on replacing all of our windows and doors. Andy, Tom, Tim and Zack were a great team. Conservatory looks super after a complete change of roof and windows
Clean tidy up. Would recommend and would absolutely use Swain Bros again.
Clean tidy up. Would recommend and would absolutely use Swain Bros again.
Source: checkatrade.com
In May 2022, Customer in BN20 said about Swain Brothers
I cannot recommend Swain Bros more highly, excellent workmanship and great service. We are delighted with our Conservatory transformation. Tim, Andy, Zac, Tom and team were polite, very hard working and kept us informed throughout the project. Thank you so much!
Source: checkatrade.com
In October 2012, Mrhilton said about Burlington Hotel
I must have had a funny turn when I booked a 4 night mid week break at the Burlington!! I paid extra for a superior, sea view room. My wife now feels that I should have funny turns a bit more often as it was an excellent choice and well worth the extra money.
We were self drive, and also paid an extra fiver a night fot our own car parking space!!! Another good choice. Reception staff were always helpful, but must get a bit fed up of having to unlock the chain on the car park with regularity. Never a complaint though.
Our room was large and airy. The bed linen was spotless as was the rest of the room and bathroom. Yes it is old and very creaky, but then so am I, so we were well matched!! A bath and overhead shower was in the bathroom, together with the usual goodies which were replenished daily.
It must be remembered that this is a coaching hotel, and if you are expecting gourmet food you will be disappointed. However, the menues are good, the food is hot and tasty, and the waitress on our table always had a smile. What more could you want for the money??
Mark was the man for the obligatory bingo and compare for the entertainment.I have to say that on the first night we did wonder what we had let oueselves in for, but he certainly grew on you as the week went on. We enjoyed him more than the brought in acts.
The hotel is in a great position overlooking the pier and a short walk to the shopping centre. It is a good place to stay if you want to explore the surrounding countryside of Sussex and I would have no hestation in recommending it. HOWEVER, looking at some of the other Reviews, it looks like you will have to have a funny turn too when you book!! A superior, sea view is certainly the one to go for.
Have a great time.
We were self drive, and also paid an extra fiver a night fot our own car parking space!!! Another good choice. Reception staff were always helpful, but must get a bit fed up of having to unlock the chain on the car park with regularity. Never a complaint though.
Our room was large and airy. The bed linen was spotless as was the rest of the room and bathroom. Yes it is old and very creaky, but then so am I, so we were well matched!! A bath and overhead shower was in the bathroom, together with the usual goodies which were replenished daily.
It must be remembered that this is a coaching hotel, and if you are expecting gourmet food you will be disappointed. However, the menues are good, the food is hot and tasty, and the waitress on our table always had a smile. What more could you want for the money??
Mark was the man for the obligatory bingo and compare for the entertainment.I have to say that on the first night we did wonder what we had let oueselves in for, but he certainly grew on you as the week went on. We enjoyed him more than the brought in acts.
The hotel is in a great position overlooking the pier and a short walk to the shopping centre. It is a good place to stay if you want to explore the surrounding countryside of Sussex and I would have no hestation in recommending it. HOWEVER, looking at some of the other Reviews, it looks like you will have to have a funny turn too when you book!! A superior, sea view is certainly the one to go for.
Have a great time.
Source: tripadvisor.co.uk
In October 2012, BROOKSTEROO7 said about Burlington Hotel
my husband and i visited eastbourne for the first time this year for 33rd wedding anniversary.... we stayed at the burlington and our room was clean, warm and replenished everyday with clean towels, and milk ,sugar for making drinks when we came in from our day of exploring eastbourne. The eveing meals were very nice, served very hot...and professional and pleasant waitress..... All staff were most helpful...... in reception they printed off a map as to where i could find a friend i anted to visit..... most enjoyable stay ...and will go back at somepoint.....
Source: tripadvisor.co.uk
In October 2012, Cobdeners said about Burlington Hotel
Location is brilliant (Eastbourne pier is just across the road, as is a beachside cafe with decking; shops and pubs just around the corner).
Staff are great, no matter how busy they are. (True of most Shearings / Bay / etc hotels we've stayed in)
Meals perfectly acceptable.
Rooms clean and tidy with en-suite and basic brewing up facilities. Beds reasonably comfy. Room sizes varied a lot. Ours was small but had everything we needed. Our friends' rooms just along the corridor were two or three times bigger. But that was pot luck. No views (apart from the back of the hotel) but we didn't request seaviews etc.
Entertainment most nights of our four-night stay was bingo, a quiz then a singer or entertainer or the hotel's resident compere/singer/entertainer who was very good. We soon learned to eat dinner early in order to get a seat for the bingo!
We go with friends or by ourselves on these holiday breaks. They're a great way of seeing different parts of the country either by self-drive or, on this occasion, by Shearings coach.
As part of the holiday, we had two coach trips out - to Brighton and to Bexhill on sea. We also paid for an extra trip to Rye, which was well worth it.
Our driver knew the Eastbourne area well. He took us on routes that went past all sorts of historic, quirky or interesting places and he was also a mine of equally interesting information and anecdotes.
Good fun all round. Which is what a holiday is all about, after all!
Staff are great, no matter how busy they are. (True of most Shearings / Bay / etc hotels we've stayed in)
Meals perfectly acceptable.
Rooms clean and tidy with en-suite and basic brewing up facilities. Beds reasonably comfy. Room sizes varied a lot. Ours was small but had everything we needed. Our friends' rooms just along the corridor were two or three times bigger. But that was pot luck. No views (apart from the back of the hotel) but we didn't request seaviews etc.
Entertainment most nights of our four-night stay was bingo, a quiz then a singer or entertainer or the hotel's resident compere/singer/entertainer who was very good. We soon learned to eat dinner early in order to get a seat for the bingo!
We go with friends or by ourselves on these holiday breaks. They're a great way of seeing different parts of the country either by self-drive or, on this occasion, by Shearings coach.
As part of the holiday, we had two coach trips out - to Brighton and to Bexhill on sea. We also paid for an extra trip to Rye, which was well worth it.
Our driver knew the Eastbourne area well. He took us on routes that went past all sorts of historic, quirky or interesting places and he was also a mine of equally interesting information and anecdotes.
Good fun all round. Which is what a holiday is all about, after all!
Source: tripadvisor.co.uk
In November 2012, KRNOTTS said about Burlington Hotel
Went on a Shearings coach weekend taking over from an even more elderly relative who was ill, and went with no expectations, so not surprised that I didn't rave about the hotel. Perfect location on the seafront opposite the pier, and only a comfortable walk(no slopes) from the town centre/shops/bars/restaurants etc. Rooms seem to vary - ours was spacious but basic and clean. Carpet worn, and gaps in window frame let in draught. En suite also clean,but without basic toiletries. Ceiling above the shower needs re-plastering. Plenty of hot water. Have read in other reviews that food was good, but for us that was far from true. Portions were small, veg bland and seemed to have spent too long in water. Traditional breakfast very basic. However, we accept that for the price charged, the kitchen must operate on a limited budget. One lady who had been before agreed that the food was mediocre, but said it had been much better on her previous visit.On the plus side, service was quick from very friendly staff. Staff throughout the hotel were very good and helpful. The entertainment seemed to go down well with most residents, and for clients who enjoy bingo, a quiz and an OK compere, it would be fine. Very good singer did one spot on our first night, but set a standard which could not be maintained. This is my personal review, and I would certainly not go back, but the hotel is set up to appeal to a certain market on a limited budget, and seems to do so quite well.
Source: tripadvisor.co.uk
In November 2012, 612jovibabe said about Burlington Hotel
Just returned from a turkey and tinsel holiday with shearings at this hotel can't fault it. Its the second time at this hotel stayed there in the summer the staff here are the best I have come across,there were some new additions to the staff since the summer but this is only for the better Matthew S needs a special mention he is so nice with all the guests and works hard. Also another person who needs a mention is Mark who is the compare he made our evenings most enjoyable. Food good trips good. I took My Dad and Aunt they love it here so will be returning sometime next year.
Source: tripadvisor.co.uk
In November 2012, Boris D said about Burlington Hotel
I booked by phone asking for a sea view to be told there was only one left but it was a "Premier Room"
That made my bill £906 instead of about £350, one wonders if she was a good salesgirl on commision
I requested we be near the lift as we are both in out 80s but on arrival found our room was actually the farthest away we could be, as was our seat in the dining room from the door.
The room had little more than a basic room except for an extra chair and a four poster bed.
The extra large tv that came with the room didn't work all week even though a so called engineer looked at it on the first morning and left saying it was now working, but before he got to the lift it had failed again ,but he was past two fire doors so I couldn't call him back.
I rang receptionand asked them to tell him but we never saw him again plus every time I reported it again each morning I was told he had repaired it and it was working and despite repeated requests no one would come to the room the confirm my complaint.
The bed mattress was sunk below a side bar making it difficult for my wife to get in and out which by the end of the week her legs were badly bruised under the back of her upper knees.
In my case I was lucky that by the end of the week I did not damage my nether regions.
Car parking {at £5 per day} needed someone to remove the chain to let me in and out
The rear door had a bell which never seemed to be answered until on the last day I found out when it was rung the door lock was released by reception, but they never told me and for most of the week I had walked all the way round to the front to ask them to open the chain some 100 yards and difficult for me to walk that distance.
Meals were just adequate, no more than that.
Entertainment was mediocre, with mostly the resident comedian / singer going on about his gender.
Bingo one eveing was called by a female and we had difficulty hearing her even after asking her to turn the sound up.
Drinks on "tab" were signed for, one evening I had a wine with my meal and later in the lounge was given a second tab with the same drink on it although I had signed for it in the dining room.
When questioned the waiter told me the first tab would be cancelled by the second.
Later in the week I had a drink in the lounge and was presented ith two tabs for the same drink
I was told one was for the bar and the other for reception.
On the final bill ALL the tabs were on it and had I not checked I would have been almost £10 out of pocket
It took almost an hour at reception to get this sorted when we needed to get on our way home.
At no time were we offered help with our luggage even though it was obvious my wife was disabled and unable to help me carry it.
I wrote to Shearing to complain and after about three weeks got a post card saying my letter was being attended too.
After another two weeks I rang them and asked if there was any progress to be told sharply that it would be another two weeks before they got round to it.
That is now almost four weeks ago so I don't live in hope of hearing more.
That made my bill £906 instead of about £350, one wonders if she was a good salesgirl on commision
I requested we be near the lift as we are both in out 80s but on arrival found our room was actually the farthest away we could be, as was our seat in the dining room from the door.
The room had little more than a basic room except for an extra chair and a four poster bed.
The extra large tv that came with the room didn't work all week even though a so called engineer looked at it on the first morning and left saying it was now working, but before he got to the lift it had failed again ,but he was past two fire doors so I couldn't call him back.
I rang receptionand asked them to tell him but we never saw him again plus every time I reported it again each morning I was told he had repaired it and it was working and despite repeated requests no one would come to the room the confirm my complaint.
The bed mattress was sunk below a side bar making it difficult for my wife to get in and out which by the end of the week her legs were badly bruised under the back of her upper knees.
In my case I was lucky that by the end of the week I did not damage my nether regions.
Car parking {at £5 per day} needed someone to remove the chain to let me in and out
The rear door had a bell which never seemed to be answered until on the last day I found out when it was rung the door lock was released by reception, but they never told me and for most of the week I had walked all the way round to the front to ask them to open the chain some 100 yards and difficult for me to walk that distance.
Meals were just adequate, no more than that.
Entertainment was mediocre, with mostly the resident comedian / singer going on about his gender.
Bingo one eveing was called by a female and we had difficulty hearing her even after asking her to turn the sound up.
Drinks on "tab" were signed for, one evening I had a wine with my meal and later in the lounge was given a second tab with the same drink on it although I had signed for it in the dining room.
When questioned the waiter told me the first tab would be cancelled by the second.
Later in the week I had a drink in the lounge and was presented ith two tabs for the same drink
I was told one was for the bar and the other for reception.
On the final bill ALL the tabs were on it and had I not checked I would have been almost £10 out of pocket
It took almost an hour at reception to get this sorted when we needed to get on our way home.
At no time were we offered help with our luggage even though it was obvious my wife was disabled and unable to help me carry it.
I wrote to Shearing to complain and after about three weeks got a post card saying my letter was being attended too.
After another two weeks I rang them and asked if there was any progress to be told sharply that it would be another two weeks before they got round to it.
That is now almost four weeks ago so I don't live in hope of hearing more.
Source: tripadvisor.co.uk
In November 2012, Ronoli said about Burlington Hotel
Really good break, Food was first class ,good choice of meals on the menu,entertainment was very good,1 game of Bingo on 2 nights 3 with dancing and Cabaret on 3 nights.Waitress service
was first class as all the staff was.
was first class as all the staff was.
Source: tripadvisor.co.uk
In November 2012, martin4fran said about Burlington Hotel
My Wife and I went with friends to the Burlington and to be honest we did not expect much for the money we paid, however we were all very surprised by the hotel and its staff, all very friendly and worked really hard to make our stay an enjoyable one.
If you go thinking its the Ritz you may be dissapointed but if you want a super value break you can't go wrong.
If you go thinking its the Ritz you may be dissapointed but if you want a super value break you can't go wrong.
Source: tripadvisor.co.uk