Local Reviews
In December 2013, jeffrey b said about Burlington Hotel
We recently went to this hotel as a party of twelve firstly we were told that we could not park our van as we told there wasent enough space all being carpark was almost empty,on entering hotel were told could book in but could not have key until 2.30 ok that was fine asked if we could get a sandwich sorry was reply only served till 2 but bar was open for a drink.When we finaly got to our room took of our shoes went into bathroom and got soaking wet feet on inspection washhand basin had been previously broken and stuck together with some sort of glue,tap was permently running unable to turn off,informed reception leak was rectified with more glue.food was very average not a lot of festive feel, entertainment was very poor normal bingo,disco and of course the resident tried to entertain as best he could on th whole hotel is very tired floorboards creak,window did not open hardly, room was clean though and bed was comfy, only good thing were the staff very helpful and polite would we go back or recomend this hotel no J/S
Source: tripadvisor.co.uk
In December 2013, Tony36 said about Burlington Hotel
We were perfectly happy with the Summer Break that we spent here, obviously, as we wouldn't have come back so soon. I mentioned just two things that we thought were missing at the time, 21st Century tv's and a wifi hotspot. 5 months later we were delighted to see that both had arrived. This time we had a Standard Plus room up on the 4th floor. It had been totally redecorated and refurbished, with a new bathroom and suite, furniture, mirrorS, and curtains (red "Velvet", but blackouts!). All the staff were again as pleasant, polite and helpful as before. The food was delicious. You are never going to totally satisfy the tastes of 250 visitors at any one time. Such a shame that those who are happy with it rarely bother to say so, but the odd ones who aren't, speak loudest. I enjoyed two of the Chef's Specials and both were delicious.
So, no complaints at all, and we may well be back next year.
So, no complaints at all, and we may well be back next year.
Source: tripadvisor.co.uk
In December 2013, HazelReadingEngland said about Burlington Hotel
Thirty of us went for a Friday to Monday break. My room was great but the rest of the party had some dissatisfaction with their rooms. Some were shabby and one had a large wet patch on the ceiling. The food was excellent and the entertainment was very good. Our waiter was rather abrupt, as when my friend came down after us and sat with us in her normal seat; it appeared that he was annoyed as he had to put the cutlery there that he had previously removed.
The big problem we had was the sickness and diarrhea virus that one friend had from Saturday night onwards. The reception staff were very helpful with getting a perscription sorted out but by Monday 6 of us had it and by the Tuesday another 4 of us had it. It was evident form what other guests were saying that a large number of people staying had it.
The big problem we had was the sickness and diarrhea virus that one friend had from Saturday night onwards. The reception staff were very helpful with getting a perscription sorted out but by Monday 6 of us had it and by the Tuesday another 4 of us had it. It was evident form what other guests were saying that a large number of people staying had it.
Source: tripadvisor.co.uk
In December 2013, yorky2010 said about Burlington Hotel
hi ,will try again my last review was pending but did not appear, returned 13th dec, hotel shabby, worn stained carpets, bar prices to high, entertainment poor, food o/k rebecca in dining room very good. not to bad for price payed, but a very tired hotel. downside, no one told use about the sickness in the hotel . i collapsed on the coach going home at leic serv's and had to go by ambulance to leic hospital, suffering from violent sickness, it appears another person taken to hospital at next serv's, 2 friends travelling with us have fallen sick, i did not see any measures in hotel to combat this outbreak, have e/mailed shearings and told them about situation, but not had reply, i am concerned about the people that are there now
Source: tripadvisor.co.uk
In December 2013, roye123 said about Burlington Hotel
I have not got enough fingers on my hand twice over to say how many times we have been to the hotel.
We are going again in January 2014 and we will book again when we get there for later in the year.
I can't understand how people can moan as we have had such a nice time there and the staff have been great every time we have been there and the food we find is great. Ok the price of drinks may be high but you are going to get that no matter where you go and if you looking for cheap drinks no.but I can't see how people can moan about the service as we found it was excellent.the rooms were being upgraded and the outside at the front was being painted so this time the view was not as good as in the past.
Nothing will stop us from going there in the future.
We are going again in January 2014 and we will book again when we get there for later in the year.
I can't understand how people can moan as we have had such a nice time there and the staff have been great every time we have been there and the food we find is great. Ok the price of drinks may be high but you are going to get that no matter where you go and if you looking for cheap drinks no.but I can't see how people can moan about the service as we found it was excellent.the rooms were being upgraded and the outside at the front was being painted so this time the view was not as good as in the past.
Nothing will stop us from going there in the future.
Source: tripadvisor.co.uk
In December 2013, 612jovibabe said about Burlington Hotel
I felt I had to write a positive review after reading all the negative reviews. I visit the Burlington hotel four times a year with my dad, aunt and friend and meet up with other people who we have come to know, we are returning in February and have two other holidays booked . All the staff are great and provide a great service nothing is ever to much trouble. The food is good, the entertainment great, rooms are comfortable too. Its on the seafront in a perfect location. What more could you want ? Don't be put off by other people's reviews people are always quick to point out the negatives, but not to quick to complement. We are all looking forward to our next trip. Keep up the good work !
Source: tripadvisor.co.uk
In December 2013, richardpatricia said about Burlington Hotel
had a good time, room comfortable, strong smell of paint as several rooms were being refurbished. meals were plentiful and acceptable for the price paid.
Would visit again.
Have now read the reports on here regarding Norovirus, we experienced nothing of the sort. we were there from November 25th until November 29th, in our experience sanitisors were plainly visible on entry to the hotel and also in the toilets we used. we were a party of 8 adults 6 of whom are retired, we had no problems at all.
All in All a reasonable hotel, staff helpful and polite, car park adjacent at the rear and easily reached, our only complaint is the entertainment area is a poor shape and in parts it is difficult to see and hear performers.
Would visit again.
Have now read the reports on here regarding Norovirus, we experienced nothing of the sort. we were there from November 25th until November 29th, in our experience sanitisors were plainly visible on entry to the hotel and also in the toilets we used. we were a party of 8 adults 6 of whom are retired, we had no problems at all.
All in All a reasonable hotel, staff helpful and polite, car park adjacent at the rear and easily reached, our only complaint is the entertainment area is a poor shape and in parts it is difficult to see and hear performers.
Source: tripadvisor.co.uk
In December 2013, broadbeanNorthampton said about Burlington Hotel
I took a group to this hotel in November, one in a wheelchair, although the hotel was aware we ended up on the 4th floor , narrow corridors, tiny lifts with too many people requiring them.one area on 1st was more like a building site, the meal service was slow due to not enough staff on duty, the one saving grace the entertainment was excellent
Source: tripadvisor.co.uk
In December 2013, Pat C said about Burlington Hotel
This was our second Christmas at The Burlington and once again, it was nothing less than FANTASTIC.
The manager (Christine I think) is "top notch", so, led by a good manager, her staff can't do enough for you. All were so friendly and helpful again. The Christmas food / meals were first class and plenty of it too, including chocolates and fruit in the rooms and on reception desk.
Mark, the resident compare, was his usual happy and friendly self, mixing with all the guests. He kept everyone happy with the entertainment and the bingo every evening. Well done Mark.
As for suggestions: definitely more COMFORTABLE seating required in the entrance lobby area (soft chairs/settee), where guests can relax, chat and read newspapers etc. Last year, there was just a couple more comfortable seats, but it's been changed this year and has even fewer comfortable seats. Currently room for only five, with two two seater settees and one chair ! Nowhere near enough ! Also, the conservatories had absolutely no heating in them this year, making it impossible to sit in them !
Other than those two suggestions, I would highly recommend The Burlington. So if you want a good Christmas, with good food, good company and wonderful staff....book The Burlington.
The manager (Christine I think) is "top notch", so, led by a good manager, her staff can't do enough for you. All were so friendly and helpful again. The Christmas food / meals were first class and plenty of it too, including chocolates and fruit in the rooms and on reception desk.
Mark, the resident compare, was his usual happy and friendly self, mixing with all the guests. He kept everyone happy with the entertainment and the bingo every evening. Well done Mark.
As for suggestions: definitely more COMFORTABLE seating required in the entrance lobby area (soft chairs/settee), where guests can relax, chat and read newspapers etc. Last year, there was just a couple more comfortable seats, but it's been changed this year and has even fewer comfortable seats. Currently room for only five, with two two seater settees and one chair ! Nowhere near enough ! Also, the conservatories had absolutely no heating in them this year, making it impossible to sit in them !
Other than those two suggestions, I would highly recommend The Burlington. So if you want a good Christmas, with good food, good company and wonderful staff....book The Burlington.
Source: tripadvisor.co.uk
In December 2013, daniel f said about Burlington Hotel
we cut short our christmas break at the burlington hotel due to my wife contracting the norovirus bug. when we checked on tripadvisor we found according to previous reviews that the hotel was rife with the norovirus bug. its a pity the hotel had not informed us of the virus as we would have cancelled and avoided a disasterous christmas. room 303 was very cold and the windows were ill fitting and draughty. not the best of rooms to be unwell in.
Source: tripadvisor.co.uk