Local Reviews
In August 2014, MALCOLM C said about Burlington Hotel
After reading many reviews, we really didn`t know what to expect. We were however pleasantly surprised by this hotel. It is of course an older style seaside hotel with some creaking floorboards along the corridors etc. but please don`t let that deter you. Most of the rooms seem to have been re-furbished to a good standard and our bedroom on the 4th floor was bright and pleasant. The bathroom was very large and this had also been updated. The lounge and dining room again had been re-decorated and had a nice atmosphere. The food to us was excellent value and how anyone can write a negative review of the food is beyond me. There were 4 starters and usually 6 main courses followed by about 4 desserts. These were always presented well and there was always more than enough. The hotel itself is in an enviable position opposite the promenade and 5 minutes walk to the main shopping centre.
This was our first visit to Eastbourne for many years and we found the town a cross between Bournemouth and Brighton with so much to do and see. We will definitely be returning in the very near future and will stay at The Bay Burlington. Well done!
This was our first visit to Eastbourne for many years and we found the town a cross between Bournemouth and Brighton with so much to do and see. We will definitely be returning in the very near future and will stay at The Bay Burlington. Well done!
Source: tripadvisor.co.uk
In August 2014, marie d said about Burlington Hotel
A little outdated but that seems to add to its charm,just had a week here and would definately use this hotel again,I think I would travel by car next time though,shearings coaches and staff are very good but eight hours travelling was to much for us,having said that the hotel staff were excellent as was the food,the tv in our room was old but you don't go on holiday to watch tv, would go for room upgrade if we go again,all in all a very nice holiday.
Source: tripadvisor.co.uk
In August 2014, ossieSolihull said about Burlington Hotel
Just had four days at The Burlington. We had paid for a sea view but were upgraded to a premier room which was lovely. It was large with a four poster bed, settee,armchair and large TV. The bathroom was excellent with bath and separate shower cubicle. The room was cleaned every day and towels changed if necessary. All the staff were extremely good, special mention to Mark on the entertainment who was excellent, as were the acts we saw. We found the food to be good with good choice for each course. A big thank you to Bruno our waiter who looked after us very well. We loved Eastbourne and the surrounding area and would certainly return to the Burlington.
Source: tripadvisor.co.uk
In August 2014, sogra said about Burlington Hotel
Just got back from an 8 day Shearings holiday in Eastbourne and I would just like to give a great big thank you to the Bay Burlington and all it's staff for making our holiday what it was, an excellent holiday and a really good break. They coped admirably under the most trying of circumstances from Tuesday to Thursday when one of the hot water boilers went down meaning parts of the hotel had no hot water, we were in one of the affected rooms ( 232 ) but were kept informed of the situation all the way through by Chris and her team of wonderful receptionists, and indeed issued with 4 free drinks vouchers each for the whole time the hot water was down and told Shearings would be in touch when we arrived home, Chris has got to be the most hands on manager I have ever met always available if needed, thanks once again receptionists. Special mention though for porter Nigel who distributed and collected our luggage brilliantly sorry I missed you mate to personally thank you.
The Burlington has an excellent kitchen team, the food they produce is I think superb great variety everyday on the menu and if you like big breakfasts the Burlington big breakfast is well worth the £1-20 supplement. Moses the dining room manager is again very hands on always on the go, which brings me to one of the stars of the week for us Daniel our waiter, could do the job eyes closed I should think very well mannered and courteous at all times and as I say so efficient at the job thanks Daniel.
Due to it being the Eastbourne airshow the weekend we arrived it hadn't been possible to upgrade rooms so we where at the back of the hotel but nonetheless Tania kept the room spotless and clean towels were supplied every day. Our room wasn't one of the refurbished ones but it was clean and that's the main thing for us, one teeny criticsm of the room is that all the lights use energy saving bulbs and by the time they're bright you're switching them out, sorry but I had to get a moan in somewhere.
The entertainment at night, was enjoyable every night Mark Snow is full of personality and does his utmost to make sure people enjoy themselves, Ray Campbell was great on the night he was on as was Bobbie Bennett (junior showtime for those old enough to remember) yes we thought that to ......junior showtime blimey he's come down, but believe me he's still funny, and can still sing even if the sound person mixed up his music. Mark might even have converted me to BINGO I don't think. Again thanks go to Mark and all the entertainers who worked so hard.
The one group of people who worked their socks off every night were Shaun and his bar staff, including Jokia, Tanaka, Carla and Eileen who I'm sure WON'T be a trainee for much longer, well done and thanks guys you are all stars.
So yes we enjoyed our first experience of Eastbourne, we thoroughly enjoyed our stay at the Bay Burlington and without a doubt we will be returning.......THANKS TO YOU ALL.
Finally though it would be remiss of me not to give a mention to our absolutely marvellous and wonderful coach driver ' Two Teds Tony ' any Shearings travellers on the Eastbourne run if you get Tony as your driver you're in for a treat.
The Burlington has an excellent kitchen team, the food they produce is I think superb great variety everyday on the menu and if you like big breakfasts the Burlington big breakfast is well worth the £1-20 supplement. Moses the dining room manager is again very hands on always on the go, which brings me to one of the stars of the week for us Daniel our waiter, could do the job eyes closed I should think very well mannered and courteous at all times and as I say so efficient at the job thanks Daniel.
Due to it being the Eastbourne airshow the weekend we arrived it hadn't been possible to upgrade rooms so we where at the back of the hotel but nonetheless Tania kept the room spotless and clean towels were supplied every day. Our room wasn't one of the refurbished ones but it was clean and that's the main thing for us, one teeny criticsm of the room is that all the lights use energy saving bulbs and by the time they're bright you're switching them out, sorry but I had to get a moan in somewhere.
The entertainment at night, was enjoyable every night Mark Snow is full of personality and does his utmost to make sure people enjoy themselves, Ray Campbell was great on the night he was on as was Bobbie Bennett (junior showtime for those old enough to remember) yes we thought that to ......junior showtime blimey he's come down, but believe me he's still funny, and can still sing even if the sound person mixed up his music. Mark might even have converted me to BINGO I don't think. Again thanks go to Mark and all the entertainers who worked so hard.
The one group of people who worked their socks off every night were Shaun and his bar staff, including Jokia, Tanaka, Carla and Eileen who I'm sure WON'T be a trainee for much longer, well done and thanks guys you are all stars.
So yes we enjoyed our first experience of Eastbourne, we thoroughly enjoyed our stay at the Bay Burlington and without a doubt we will be returning.......THANKS TO YOU ALL.
Finally though it would be remiss of me not to give a mention to our absolutely marvellous and wonderful coach driver ' Two Teds Tony ' any Shearings travellers on the Eastbourne run if you get Tony as your driver you're in for a treat.
Source: tripadvisor.co.uk
In August 2014, superlative26 said about Burlington Hotel
We stayed here for two nights with family as part of a 60th birthday celebration. In many ways the hotel is fine, but you really have to know what you're getting before you arrive if you don't want a bit of a shock.
The hotel caters for a mostly retired clientèle, many of whom have obviously been coming here for years. As such, I don't think anything has really changed in the hotel since about the 1980s, and it's like a little time warp. The bar and lounge are really nice, but everywhere else looks very tired and badly in need of redecoration, particularly the bedrooms. Our bathroom had corrosion inside the mirror and discoloured lino on the floor, and the whole room generally was a bit shabby in terms of decor. That said, it was kept very clean, so it was fine - but don't expect a luxury stay or anything.
The hot water was a bit of a problem, as the shower could either be scalding or slightly cold, and it was impossible to find a comfortable temperature in between.
The staff were nice, but at times a bit overrun and they completely messed up our lunch order one day. Generally the food was fairly good, if on the inoffensive and easy-to-chew side.
The best thing about the hotel really is the location, as you get lovely sea views at the front and it is right by the pier. We were staying during the Eastbourne Airshow, and when the weather wasn't so good you could easily watch everything either from your bedroom window or from inside the lounge.
I would consider staying here again if I were travelling with elderly relatives, but if you're a younger couple you might want to look for something a bit more modern.
The hotel caters for a mostly retired clientèle, many of whom have obviously been coming here for years. As such, I don't think anything has really changed in the hotel since about the 1980s, and it's like a little time warp. The bar and lounge are really nice, but everywhere else looks very tired and badly in need of redecoration, particularly the bedrooms. Our bathroom had corrosion inside the mirror and discoloured lino on the floor, and the whole room generally was a bit shabby in terms of decor. That said, it was kept very clean, so it was fine - but don't expect a luxury stay or anything.
The hot water was a bit of a problem, as the shower could either be scalding or slightly cold, and it was impossible to find a comfortable temperature in between.
The staff were nice, but at times a bit overrun and they completely messed up our lunch order one day. Generally the food was fairly good, if on the inoffensive and easy-to-chew side.
The best thing about the hotel really is the location, as you get lovely sea views at the front and it is right by the pier. We were staying during the Eastbourne Airshow, and when the weather wasn't so good you could easily watch everything either from your bedroom window or from inside the lounge.
I would consider staying here again if I were travelling with elderly relatives, but if you're a younger couple you might want to look for something a bit more modern.
Source: tripadvisor.co.uk
In August 2014, caroline H said about Burlington Hotel
Just back from a three-day break. The hotel has a lovely position on the sea front just by the pier. The staff are all very polite and welcoming. The hotel is a little tired in places but is a beautiful building. The dining room and entertainment areas are very impressive. The food was very good with choices for all three courses including coffee. Very attentive waiting staff. The entertainment was provided the three nights with were there and it catered for the varied age range of the guests. We had a room to the back of the hotel, which was Very clean although the bathroom could do with a makeover,but this didn't spoil our stay.
Source: tripadvisor.co.uk
In August 2014, Les H said about Burlington Hotel
We stayed on a 5 day shearings holiday at this hotel commencing Monday 18 th august. After a 7 hour coach journey we were told upon arrival that there was no hot water in our room and that there was a problem with the boiler. No alternative accommodation was offered but told that the engineer would be coming the day after.we finally had hot water on the Thursday evening before our departure on the Friday morning. We did use one of the rooms allocated to guests to have a hot shower during our stay so the hotel did offer its best alternative. Our room like so many of your other reviews was clean but in need of tlc and updating. The staff were generally helpful and the food was good.our stay was spoiled by the lack of hot water on demand and the length of time it took for a repair
Source: tripadvisor.co.uk
In August 2014, robin h said about Burlington Hotel
We had an eventful trip due to our car cam belt breaking on the A27 at Havant, and had to decide weather to go back home by train, or carry on to Eastbourne. So glad we decided to carry on. The Burlington is a lovely grand old hotel, with super staff, superb breakfast, and evening meal,many thanks to our waiter at table 89 [ Sorry i can't remember his name ] who catered my wife's special needs. We had room 412, which was clean, tidy, and beds made every day. I complimented the staff at reception about this room, and was surprised to learn that it had not yet been updated like some of the other rooms, some people must just love to complain. If i had to find a complaint i would be hard pressed, but it would be nice to have had a live band on one of the evenings of our three night stay, but all in all a very enjoyable stay, with plenty to do and see. Thanks to all staff, and hope to be back soon.
Source: tripadvisor.co.uk
In September 2014, richard96 said about Burlington Hotel
We spent four days at the Burlington in May and were very happy with the hotel. We had been some years ago whilst they were refurbishing the hotel and had a terrible experience in a room which should never have been let. This time however the hotel was very comfortable and we had been given an upgrade to a room with a sea view. The staff were almost all non UK and our waiter had great difficulty in understanding our Welsh accents. However, the overall impression of the hotel was very good and the weather was fine.
We have been to both Shearings hotels in the town but this was by far the most positive experience. Whilst it has nothing to do with the hotel we were disappointed with the cleanliness of the town and missed the wish tower restaurant feeling that the new development on the site was poor.
We have been to both Shearings hotels in the town but this was by far the most positive experience. Whilst it has nothing to do with the hotel we were disappointed with the cleanliness of the town and missed the wish tower restaurant feeling that the new development on the site was poor.
Source: tripadvisor.co.uk
In September 2014, fluffyessex1 said about Burlington Hotel
I have lost all my past reviews i have just replaced my phone and i thought all information would transfer.
i have been all through your help list all robots.???
thanks fluffyessex1.help help help help help help help help help help help help help help
can you email my old reviews thanks help help help.thanks
fluffyessex1
i have been all through your help list all robots.???
thanks fluffyessex1.help help help help help help help help help help help help help help
can you email my old reviews thanks help help help.thanks
fluffyessex1
Source: tripadvisor.co.uk