Local Reviews
In September 2015, Glenn W said about Burlington Hotel
Have done a few Shearing hotels as a self drive, this was no different from most.
We were on the top floor no issues for us, lifts a little rickety only used them to go up to our room, used the back stairs to walk down at all other times.
Bed was a little hard for us but put up with it, lovely hot water all the time, took a while to work out the shower (needed more cold than hot) no worry as over the bath, yes there was a little mould, but what the hell I know how hard it is to remove it.
We had a nice view (sic) it was of the car park to the rear, it did not bother us, it was a room to sleep in, spent most if not all our time out and about.
Food no issues, slight hiccup on first meal switched us tables.. waitress very good and attentive, no real wait for meals at any time we went in, even if it was like feeding the five thousand, - very large dinning room.
Did use the bar for a single drink every night .. did not pay much attention to the entertainment, other than we heard the droning voice of the bingo caller ugh.
Check out very easy.
Only grip access to car park appeared to be via a staff door !.
But overall good for us - no real issues.
We were on the top floor no issues for us, lifts a little rickety only used them to go up to our room, used the back stairs to walk down at all other times.
Bed was a little hard for us but put up with it, lovely hot water all the time, took a while to work out the shower (needed more cold than hot) no worry as over the bath, yes there was a little mould, but what the hell I know how hard it is to remove it.
We had a nice view (sic) it was of the car park to the rear, it did not bother us, it was a room to sleep in, spent most if not all our time out and about.
Food no issues, slight hiccup on first meal switched us tables.. waitress very good and attentive, no real wait for meals at any time we went in, even if it was like feeding the five thousand, - very large dinning room.
Did use the bar for a single drink every night .. did not pay much attention to the entertainment, other than we heard the droning voice of the bingo caller ugh.
Check out very easy.
Only grip access to car park appeared to be via a staff door !.
But overall good for us - no real issues.
Source: tripadvisor.co.uk
In September 2015, Anne J said about Burlington Hotel
There is no air con in our stuffy room. Hotel very hot inside. Only one lift ( holds up to 8 people) for all of the guess and cleaning staff to use. The smaller lift is for hotel staff only to porter luggage.
We stayed in this hotel for two weeks and found the menu in the hotel Dinning Room is the same every week even the chef specials, the mashed potatoes in the cottage pie tasted of powder mash. Chicken noodle soup was like yellow salty water, there was no evidence of chicken or even one strand of noodle. The cooked breakfast are good with varied selection. The staff were excellent from Reception, in the Dinning Room and the cleaning staff.
We stayed in this hotel for two weeks and found the menu in the hotel Dinning Room is the same every week even the chef specials, the mashed potatoes in the cottage pie tasted of powder mash. Chicken noodle soup was like yellow salty water, there was no evidence of chicken or even one strand of noodle. The cooked breakfast are good with varied selection. The staff were excellent from Reception, in the Dinning Room and the cleaning staff.
Source: tripadvisor.co.uk
In September 2015, patsy m said about Burlington Hotel
waitress service very poor language barrier
Mouldy bread removed when reported to restaurant head waiter
Uncooked sausage cooked on one side only raw underneath
Brown lettuce served with salad
Food temperature cool all food was served only just warm
Mouldy bread removed when reported to restaurant head waiter
Uncooked sausage cooked on one side only raw underneath
Brown lettuce served with salad
Food temperature cool all food was served only just warm
Source: tripadvisor.co.uk
In September 2015, Roger S said about Burlington Hotel
Good rooms at value for money prices. average food but great entertainment. Locallity is very good close to the pier. Attractive seafront area. Generally very good. Eastbourne has some lovely walking areas.
Source: tripadvisor.co.uk
In September 2015, Martin B said about Burlington Hotel
This is a Shearings Hotel and as such you can expect good service normally.
We had a Standard plus room with sea view, it was excellent all that we could have wanted. This came to a stop when we went down for dinner, the waitress on the first night did not know what she was doing it took 3 attempts to get our meal correct. the next 2 evening service was OK but on the 3rd night we waited 1 hour for the starter course and a further 45 mins for the main course (the restaurant manager couldn't care a less) 5 tables in total were treated like this,the sweet course was virtually non existent as they had run out of sweets. Would I stay there again YES but only for the position.
We had a Standard plus room with sea view, it was excellent all that we could have wanted. This came to a stop when we went down for dinner, the waitress on the first night did not know what she was doing it took 3 attempts to get our meal correct. the next 2 evening service was OK but on the 3rd night we waited 1 hour for the starter course and a further 45 mins for the main course (the restaurant manager couldn't care a less) 5 tables in total were treated like this,the sweet course was virtually non existent as they had run out of sweets. Would I stay there again YES but only for the position.
Source: tripadvisor.co.uk
In September 2015, Michael H said about Burlington Hotel
We spent the weekend at the Bay Burlington Hotel in Eastbourne and what a nice stay, checking in was very smooth even when we had turned up early. The room was on the 2nd floor towards the rear. The room especially the bathroom needs updating (refurb) but it was clean, quite and the bed was very comfortable, the TV was out of the dark ages, reception poor. The food and service were excellent especially the waitress Mariann who was great nothing too much trouble and always had a smile. The entertainment on the Friday and Sunday was very enjoyable the quiz is a great idea and the bar prices were very reasonable for a hotel. The hotel is a short walk to the town center where is plenty of choice for shopping, eating out and good value pubs. We will visit again.
Source: tripadvisor.co.uk
In October 2015, Worldtraveller said about Burlington Hotel
The hotel is relatively cheap for a short stay, but you don't get any frills. There is no shower gel in the rooms, and only one pillow each. If you want extras you have to ask for them. We did request a mattress cover, as the bed was rather hard, and were promptly supplied with one. Breakfast too if you wanted things like yoghurt and fresh fruit you had to ask for them, they weren't on view in the dining room. Personally I would prefer to pay a bit extra and have these things supplied, but I assume that this wouldn't suit everyone.
Source: tripadvisor.co.uk
In October 2015, John M said about Burlington Hotel
We upgraded our room to a sea view and had a large, comfortable bedroom that had been refurbished. There was a problem with hot water for the shower, but that was a minor issue. If you have a sea view, however, be mindful that the hotel almost faces the pier and the main road can be quite busy with traffic and nightclub revellers will pass by at the weekend.
We also found the food good compared to other Shearings hotels and we had a lovely waitress called Maria. On our first evening a couple complained to the restaurant manager about her poor service. This was quite unjustified. Everyone had one down to dinner at once and Maria was working like. Trojan. We think she got reprimanded, which was most unfair.
The included trip out was a bit hectic, because we visited three towns. Two would have been sufficient. We didn't go on the optional tripod to the entertainment.
We also found the food good compared to other Shearings hotels and we had a lovely waitress called Maria. On our first evening a couple complained to the restaurant manager about her poor service. This was quite unjustified. Everyone had one down to dinner at once and Maria was working like. Trojan. We think she got reprimanded, which was most unfair.
The included trip out was a bit hectic, because we visited three towns. Two would have been sufficient. We didn't go on the optional tripod to the entertainment.
Source: tripadvisor.co.uk
In October 2015, janet378 said about Burlington Hotel
A pleasant well run hotel The public rooms are well decorated and inviting. The best rooms are in the front overlooking the sea .My room a twin room was at the back but very well decorated and comfortable bed The ensuite was newly installed The dinning room is large and we had a table by the window.
Source: tripadvisor.co.uk
In October 2015, BRUCE L said about Burlington Hotel
Great location, facilities good, within easy reach of town and great walk along promenade. Meals good and entertainment in evening. Problem with shower, not strong pressure and last day no hot water. Hotel clean but the lifts NOT reliable.
Source: tripadvisor.co.uk