Local Reviews
In April 2017, jan h said about Burlington Hotel
We arrived Saturday afternoon and checked in by very nice lady. We had trouble finding a permit holder parking space what the hotel charge £1 per 24 hour parking. We found a ncp small multi story car park 3 minute walk from hotel, cost £5 for 24 hrs and is locked up after 9 pm until early morning, suited us fine. Hotel refunded our permit slip with no problem. We expected the hotel to be grubby after reading some of the reviews, we were pleasantly surprised how clean and fresh everything was on arrival, we had a sea view room on third floor. My husband and I felt like we were in a Premier Inn room, very nice. We had a buffet breakfast in the morning which we enjoyed. The breakfast room was not too busy, they do seat in certain areas, bit bunched up in places would have been more comfortable if guest were spread out a bit. Nice staff all very polite. Would definitely stay here again
Source: tripadvisor.co.uk
In April 2017, oldtripper32 said about Burlington Hotel
Have stayed several times at this hotel. Standard seems to be declining little by little. Guests signing for self drive holidays need to be careful they are not paying more than those on coach tours.
All areas of hotel are clean and staff are polite and cheerful. Meals are the weak area. Although breakfast is supposed to be available until 0915h if you arrive after about 0850 the hot buffet area is a sorry sight, curly bacon and crunchy sausages with, if are lucky, a rubbery egg.
The dinner menu appears varied and adequate, but quality let's it down and portions are on the small side. A variety of vegetables served everyday but they are usually overlooked to a degree of purée.
The week of my stay the hotel was over warm/hot requiring windows open all day and all night. Radiators were on in the corridors! Windows open at night in front facing rooms means the sound of the sea lulls you to sleep. Unfortunately there has always been a badly fitting manhole cover in the road outside which clunks as cars run over it. This can be a rude awakening. Please get the council to fix it.
All areas of hotel are clean and staff are polite and cheerful. Meals are the weak area. Although breakfast is supposed to be available until 0915h if you arrive after about 0850 the hot buffet area is a sorry sight, curly bacon and crunchy sausages with, if are lucky, a rubbery egg.
The dinner menu appears varied and adequate, but quality let's it down and portions are on the small side. A variety of vegetables served everyday but they are usually overlooked to a degree of purée.
The week of my stay the hotel was over warm/hot requiring windows open all day and all night. Radiators were on in the corridors! Windows open at night in front facing rooms means the sound of the sea lulls you to sleep. Unfortunately there has always been a badly fitting manhole cover in the road outside which clunks as cars run over it. This can be a rude awakening. Please get the council to fix it.
Source: tripadvisor.co.uk
In April 2017, JeannCol said about Burlington Hotel
Had a lovely break in Eastbourne. The hotel is old and some areas need updating but the staff and facilities are good. The food was average but typical of this kind of holiday and quite acceptable. Trips ok but terrible driver - no personality so spoiled the excursions as he had no knowledge of the area. Overall though, very good value for money. We updated to a sea view room and was well worth it. Eastbourne is spotless and has a lovely promenade. Would definitely recommend.
Source: tripadvisor.co.uk
In April 2017, Kelvin L said about Burlington Hotel
Been here a few times now always easter .nice and quiet evening entertainment with bingo and quiz freindly .Brighton and hastings just down the road squeaky floors small lifts no doubt we'll be back here next year nice too see the pier has been rebuilt
Source: tripadvisor.co.uk
In April 2017, Joy M said about Burlington Hotel
After a long drive on a very comfortable coach we did not know what to expect when we arrived. The hotel manager came onto the coach to welcome us which was good. We did not have to struggle with cases as the hotel brings them to your room for you.
The room on the 3rd floor had been modernised the beds were comfortable & clean.
Food could not fault it at all (better than some 3/4* hotels abroad) Maria our waitress was lovely and very polite. Mark the entertainer was good fun, in fact all the hotel staff could not be faulted. We chose not to go on the excursion so cannot say what that was like, but just to add our driver Alan was very always polite to all passengers.
Would definitely recommen.
The room on the 3rd floor had been modernised the beds were comfortable & clean.
Food could not fault it at all (better than some 3/4* hotels abroad) Maria our waitress was lovely and very polite. Mark the entertainer was good fun, in fact all the hotel staff could not be faulted. We chose not to go on the excursion so cannot say what that was like, but just to add our driver Alan was very always polite to all passengers.
Would definitely recommen.
Source: tripadvisor.co.uk
In April 2017, Hodhards said about Burlington Hotel
This is a first for us this hotel had amazing staff who couldn't do enough for you really helpful and happy at all time. The food was very good especially the breakfast where you can help yourselves with even the cooked side of things always fresh. Although we had refurbished rooms they were still a little tired looking but no problem as we only wanted to sleep in then all very clean. We had a three night weekend stay and being so close to everything didn't need the car, although we did use it Sunday to visit Michelham Priory which was a beautiful place. Would recommend this hotel.
Source: tripadvisor.co.uk
In April 2017, annette f said about Burlington Hotel
Comfortable room, clean, newly refurbished. Food satisfying, choice of evening meal, very flavoursome. Shearings have now changed breakfast to buffet style rather than being served by waiter/waitress . We do prefer to be served by waitress than having to keep getting up and down from table to collect food and make toast etc. Evening entertainment is always a bonus especially if the weather is poor and for the elderly who prefer to stay inside than walk into the town. Will visit again, thanks for everything
Source: tripadvisor.co.uk
In May 2017, Chrissie M said about Burlington Hotel
I have just booked a four day mid-week break for myself and my Mother at this Hotel in July.
I had pretty exacting requirements, Large room, sea view etc.
I feel I have to write a review about the Lovely receptionists before I forget.
I had to ring the hotel several times to enqluire about rooms. Carla the Receptionist I spoke was not just friendly, she was extremely helpful and polite, even making enquiries with Housekeeping for me, she was much more professional, helpful and polite than any Hotel Receptionist I have spoken to before and that is in many Hotel over many years.. I also spoke to Mary and Yvonne who were both polite, but Carla was the main person I spoke to and a very good Ambassador for the Bay Burlington.
I am now hoping our stay will be good, which I look forward to reviewing in July.
I had pretty exacting requirements, Large room, sea view etc.
I feel I have to write a review about the Lovely receptionists before I forget.
I had to ring the hotel several times to enqluire about rooms. Carla the Receptionist I spoke was not just friendly, she was extremely helpful and polite, even making enquiries with Housekeeping for me, she was much more professional, helpful and polite than any Hotel Receptionist I have spoken to before and that is in many Hotel over many years.. I also spoke to Mary and Yvonne who were both polite, but Carla was the main person I spoke to and a very good Ambassador for the Bay Burlington.
I am now hoping our stay will be good, which I look forward to reviewing in July.
Source: tripadvisor.co.uk
In May 2017, She17449 said about Burlington Hotel
We stayed at the Burlington Hotel last week on 5 day Shearing holiday. There were 4 of us and we had rooms on 3rd floor at the back, we would have preferred rooms at the front however for 4 nights the rooms were adequate kept clean and tidy daily. Tea and coffee topped up daily.
The food was good with choices at main meal and buffet breakfast. I am food intolerant and diabetic however I always found food to eat and enough of it. Our waiter was very good
Kevin our driver was excellent. We paid the extra for the one trip and that was very good with Kevin and Pete on coach. It was a very enjoyable holiday.
The food was good with choices at main meal and buffet breakfast. I am food intolerant and diabetic however I always found food to eat and enough of it. Our waiter was very good
Kevin our driver was excellent. We paid the extra for the one trip and that was very good with Kevin and Pete on coach. It was a very enjoyable holiday.
Source: tripadvisor.co.uk
In May 2017, Michael C said about Burlington Hotel
This hotel is in a great location,not far from the town and other amenities, although the rooms are a little dated they are a good size, Televisions could do with updating, as only able to get a few channels free wifi in the main area, although it would be nice to be able to pick it up in the rooms. Breakfast was good,with a nice mix to choose from, diner was o.k.but not great.
Source: tripadvisor.co.uk