Local Reviews
In May 2017, traveljak2016 said about Burlington Hotel
Breakfast buffet was excellent, the chef constantly replenished the food, which was all freshly cooked and hot. A good start to the day is essential to my way of thinking!!
A barrier for the car park would be better than having to disturb the receptionists.
Generally very good value for money.
A barrier for the car park would be better than having to disturb the receptionists.
Generally very good value for money.
Source: tripadvisor.co.uk
In May 2017, howiebaby7 said about Burlington Hotel
Room 250 (2nd floor)- L O N G walk from 2 tiny lifts (3 & 4 persons) but well modernised from visit c 4-5 yrs ago. Food good (but didn't like the change to 'self-service' hot food @ breakfast) And those toasters! Well if you like standing in a queue for c 5mins & often getting burnt or underdone toast, it's gr8!! Overall no real complaints - Shearing's give "service" all-the-way, ESPECIALLY their jokey/friendly & very helpful drivers' But surely with their new U.S investment they could improve Gateway interchange facilities. The 'PA' system is worse than that of good old British Rail - maybe the addition of illuminated/computerised signage (as used in GP surgeries/hospitals etc )@ various points around the 'hangar' would be of help to customers & staff alike,
Source: tripadvisor.co.uk
In May 2017, Tony M said about Burlington Hotel
We stayed at the Burlington for a Shearings 5 day break.
We had a good trip down thanks to our driver, Peter, who is a very friendly and jocular chap.
On arrival we were greeted by the general manager, Christine, who came across as friendly, efficient and helpful. Chris gave us an overview of the hotel and stressed that her priority was that we enjoyed our stay. We did not see Chris again during our stay but her influence was evident in the friendly and efficient way the staff carried out their work.
Our room was on the 3rd floor with a great view of the pier almost directly opposite. We had paid extra for the view and for a standard plus room and felt that this had been well worth it. Our room was comfortable, well furnished and clean.
Meals at the hotel were very good and we particularly liked the buffet breakfast which was hot, fresh well cooked and frequently topped up. Evening meals were also very good and we felt that the choices available were adequate for most tastes. The dining room staff were very busy and worked hard. Alexis was our waiter and he was really friendly and efficient and despite the pressure of work he remained friendly and efficient and we were served promptly with our meals which were hot and plentiful.
The bar staff were efficient and friendly and the entertainment was good. My only criticisms, which are common with many hotels, are the price of drinks and that whichever of Shearings hotels we have stayed at the beer and lager are the same no matter what part of the UK we are in. it would be an added bonus if local beers were available on draught rather than the expensive bottled ones.
The reception staff were always friendly and helpful whenever we spoke to them. Worthy of special mention are Dione and Ivone.
There were five coach parties and people who had made their own way to the hotel so it was very busy the staff seemed to carry out their work in a pleasant, cheerful and efficient way and we felt that we were well looked after.
Chris should be very proud of the efficient and friendly team she has and we would certainly have no qualms about staying at the Burlington again. Thank you Chris and team for a very pleasant stay
We had a good trip down thanks to our driver, Peter, who is a very friendly and jocular chap.
On arrival we were greeted by the general manager, Christine, who came across as friendly, efficient and helpful. Chris gave us an overview of the hotel and stressed that her priority was that we enjoyed our stay. We did not see Chris again during our stay but her influence was evident in the friendly and efficient way the staff carried out their work.
Our room was on the 3rd floor with a great view of the pier almost directly opposite. We had paid extra for the view and for a standard plus room and felt that this had been well worth it. Our room was comfortable, well furnished and clean.
Meals at the hotel were very good and we particularly liked the buffet breakfast which was hot, fresh well cooked and frequently topped up. Evening meals were also very good and we felt that the choices available were adequate for most tastes. The dining room staff were very busy and worked hard. Alexis was our waiter and he was really friendly and efficient and despite the pressure of work he remained friendly and efficient and we were served promptly with our meals which were hot and plentiful.
The bar staff were efficient and friendly and the entertainment was good. My only criticisms, which are common with many hotels, are the price of drinks and that whichever of Shearings hotels we have stayed at the beer and lager are the same no matter what part of the UK we are in. it would be an added bonus if local beers were available on draught rather than the expensive bottled ones.
The reception staff were always friendly and helpful whenever we spoke to them. Worthy of special mention are Dione and Ivone.
There were five coach parties and people who had made their own way to the hotel so it was very busy the staff seemed to carry out their work in a pleasant, cheerful and efficient way and we felt that we were well looked after.
Chris should be very proud of the efficient and friendly team she has and we would certainly have no qualms about staying at the Burlington again. Thank you Chris and team for a very pleasant stay
Source: tripadvisor.co.uk
In May 2017, JBS23245 said about Burlington Hotel
We have recently stayed at this hotel as part of a 5 day Shearings holiday. The overall experience was real value for money. We did not pay for an upgrade and our room was at the back of the hotel. It was perfectly adequate for our needs and was also nice and quiet. The buffet breakfast selection, both hot and cold, ensured that we all had a good start to the day. The evening meal was waitress service and there was plenty of choice within the menu. The food was well cooked and also delicious. The location of the hotel is superb. Evening entertainment was provided. The lifts and also toilets on the ground floor were quite scruffy but otherwise the décor was quite acceptable and much of it has been done recently. We would certainly return to this hotel.
Source: tripadvisor.co.uk
In May 2017, GRACELAND18 said about Burlington Hotel
We have just got home from our weekend away, room was very clean and tidy lovely sea view, staff are always friendly and it's nice to see and recognize staff from previous visits, we will be back later in the year as its so relaxing
Source: tripadvisor.co.uk
In May 2017, fredbritnell said about Burlington Hotel
The room we had was in need of a refurbish, wallpaper peeling, bathroom toilet cracked, shower very poor, the food in the dining was poor, the meat came u and was cold time you got the vegetables, we have been going for the last 3 years I am afraid, we are looking elsewhere for next years reunion, I thought shearing holiday hotel where supposed to be good, very disappointed
Source: tripadvisor.co.uk
In May 2017, Frank F said about Burlington Hotel
We visited the Burlington Hotel on a standard Shearings 5 day coach holiday (8-12th May 2017). The hotel is right on the sea front almost opposite the pier. The public areas are very well maintained but as is often the case our particular bathroom was a bit "tired" and in the small bath the shower curtain clings to you - not a very pleasant sensation. The bedroom however was spacious and the beds were the best we had slept in in any hotel. The breakfast was a buffet with plentiful stock of very well cooked items. Other meals were fairly standard Shearings fare but served by very pleasant waiting staff. The hotel location is excellent with just a short walk into town. Would be happy to stay there again but hope to get a proper shower cubicle,
Source: tripadvisor.co.uk
In May 2017, GAYLE R said about Burlington Hotel
When we arrived young girl came on the coach to greet us.and told us all we needed to know.Went to reception for our keys,our room on the second floor.Really nice room and a good size.We had two single beds ,and a shower over the bath .Our beds were so comfortable and really quiet so had a good sleep each night which was great.Restaurant was nicely laid out ,Buffet breakfast which was lovely,my husband had kippers and my friend is a Coeliac so has to have a special diet.You can have lunch midday if you so wish.Evening meals were really lovely so much to choose from the Menu The Chefs specials were a lovely surprise.We had two lovely outings with our Shearings Holiday ,one outing took us to a huge Garden Centre which sold not just plants but Pictures,Crystal,Jewelry Clothes and so much more.Also had a Restaurant yummy cakes etc.Back to our Hotel GREAT ENTERTAINMENT in the evenings.also Bingo if you like it.Will go back to the Hotel again as Managment,Staff,are great and all make you welcome.
Source: tripadvisor.co.uk
In May 2017, lruncornlizzy said about Burlington Hotel
Just got back from Eastbourne staying at The Burlington Hotel which is one of Shearings own, went with five friends. My room was on second floor at the end of the building we had a side view of the sea front, room was clean had been updated we had a television tea and coffee there if we wanted. We all sat together in the restraunt, breakfast was self service no complaints with the food. There was bingo at night followed by entertainment and I must mention the compare MARK SNOW he was a reallygood entertainer had a good voice and a great sense of humour all in all we had a really great time at this hotel and what made it great we had great weather.
Source: tripadvisor.co.uk
In May 2017, Barbara W said about Burlington Hotel
We stayed fur nights at the Burlington with self-drive Shearings. W e paid extra for a twin room with sea view. The room was large with a rather old fashioned en-suite. I found it difficult to work out how to work the shower, but a maintenance man was sent up straight away to show me. The mattresses were not good, and I requested replacements but was told they did not have any, but we could have a topper. We ended up putting our spare pillows under the mattress. The food was very good, (better than expected) and the entertainment every night was excellent. We would stay here again. All the staff were really friendly and helpful and Eastbourne is lovely. Car parking is available at £5 per night, and well worth it.
Source: tripadvisor.co.uk