Local Reviews
In December 2019, Nicola L said about Burlington Hotel
This Hotel is brilliant, well placed being just a few minutes walk to the town and rail station and of course the seafront. I honestly can't fault it. Great value and great food, Staff friendly and only to happy to oblige. Chef was more than happy to help with my dietary requirements. A pleasure to come back, thank you to all of the staff who work so hard. PS The new Ladies loos are lovely.
Source: tripadvisor.co.uk
In December 2019, del boy said about Burlington Hotel
been staying at this hotel for a weekend break for many years now very reasonable prices for what you get with small extra price for parking which is a bonus for central location right on the seafront and very close to town centre staff are brilliant food is great the downside having to eat at 7 15 as we nomally eat at 9 when on holiday mark snow the compere is always great with his singing jokes and quiz and there is nomally other acts if you upgrade rooms you get a great view of the seafront and pier downside is the rooms need attencion with creaking floors and our bathroom was in need of repairsthe loo seat hanging off side of bath hanging off taps dripping taps loose lighting poor but we will be back burlington and mark snow keep playing are we human the killers lol
Source: tripadvisor.co.uk
In January 2020, martin b said about Burlington Hotel
Arrival/check-in:- Arrived with friends for the 3 Night New Years Break deal.
Pre-paid Carparking simple, check-in smooth, Standard Room clean but very basic & very dated. Only 1 antiquated lift for 4+ floors & a hotel full of OAP's.
Entertainment:- Function room does not lend itself for more than 30-40 people, other than that your sat in separate areas listening via a crackly speaker. Marky Mark the compare was jolly & amusing. One big issue we found was one "management" favoured regular family were allowed to reserve sitting in the Function Room? (don't give the excuse that one was disabled, because we noted that he walked when it suited him & there were plenty of other people with mobility issue's), everybody else it was a Texas Scramble to get thorough dinner ASAP or else you were sitting away from the "Entertainment", we never managed it. You were lucky if you could any seats.
The other big issue is being told sssssssh when ever they were playing Bingo, if the venue doesn't lend itself to this type entertainment why bother. The 1st night Cabaret Showtime vocalist was mediocre, New Years Eve night entertainment Pianist/singer I believe Ray Campbell, was alot better, The Piper was good but 2 hours too early. New Years Day "Show Time" with Comedian Ray Campbell was two fold rubbish, firstly because we couldn't hear clearly from sitting in the corridor / bar & secondly because he wasn't funny.
Meals:- evening meals were quite drawn out, with the few waiting staff run ragged, food was passable but nothing special. Breakfasts Buffet(s) had plenty of choice, but the hot food was piled up to high in the Baymarie's that most of it was luke warm.
Staff:- in general were really good very helpful & chatty.
Summary:- Value for money - doubtful, stay again, - no. If this is Shearing's standard won't be bothering in future.
Pre-paid Carparking simple, check-in smooth, Standard Room clean but very basic & very dated. Only 1 antiquated lift for 4+ floors & a hotel full of OAP's.
Entertainment:- Function room does not lend itself for more than 30-40 people, other than that your sat in separate areas listening via a crackly speaker. Marky Mark the compare was jolly & amusing. One big issue we found was one "management" favoured regular family were allowed to reserve sitting in the Function Room? (don't give the excuse that one was disabled, because we noted that he walked when it suited him & there were plenty of other people with mobility issue's), everybody else it was a Texas Scramble to get thorough dinner ASAP or else you were sitting away from the "Entertainment", we never managed it. You were lucky if you could any seats.
The other big issue is being told sssssssh when ever they were playing Bingo, if the venue doesn't lend itself to this type entertainment why bother. The 1st night Cabaret Showtime vocalist was mediocre, New Years Eve night entertainment Pianist/singer I believe Ray Campbell, was alot better, The Piper was good but 2 hours too early. New Years Day "Show Time" with Comedian Ray Campbell was two fold rubbish, firstly because we couldn't hear clearly from sitting in the corridor / bar & secondly because he wasn't funny.
Meals:- evening meals were quite drawn out, with the few waiting staff run ragged, food was passable but nothing special. Breakfasts Buffet(s) had plenty of choice, but the hot food was piled up to high in the Baymarie's that most of it was luke warm.
Staff:- in general were really good very helpful & chatty.
Summary:- Value for money - doubtful, stay again, - no. If this is Shearing's standard won't be bothering in future.
Source: tripadvisor.co.uk
In January 2020, Malcolm W said about Burlington Hotel
Excellent value hotel, good food friendly staff. Marc Snow compere is the real reason we visit this particular hotel. He interacts with his audience in such a friendly relaxed manner.
Overall can't fault the Burlington, you certainly get what you pay for.
We try to visit 2 or 3 times a year, it never disappoints.
We'll be back soon.
Overall can't fault the Burlington, you certainly get what you pay for.
We try to visit 2 or 3 times a year, it never disappoints.
We'll be back soon.
Source: tripadvisor.co.uk
In January 2020, palmer_mj said about Burlington Hotel
Lovely staff, good food, great entertainment hotel brillantly situated by the pier, bandstand, beech and shopping centre. Next door to the hotel destroyed in the fire but everyone has worked very hard to get the hotel back up and running
We will be back next New Year!
We will be back next New Year!
Source: tripadvisor.co.uk
In January 2020, D&K said about Burlington Hotel
We had a wonderful Christmas at the Burlington Eastbourne. We did a Shearings self-drive parking was brilliant behind the hotel.
All staff were brilliant from reception, bar staff, our waitress, and cleaning staff, everyone was so polite, helpful, and made our stay extra special.
The food was really good, if you were a large eater than maybe the portions were small, they were ideal for us, but I saw others request extras and they were always very accommodating.
The bar prices were good, the entertainment was not to our taste, but as everyone else was enjoying it, and it was our choice not to join in.
The hotel was very hot in places, but we understand that it was something they were trying to regulate.
Lots of the hotel had been refurbished due to the forced closure for weeks before our arrival, due to the hotel fire next door.
I will admit there was a musty smell in parts of the hotel but we understood they were drying out some rooms having water damage from the necessity of dousing the flames at the adjoining hotel. This did not ruin our stay.
Lots of people staying returned time after time and the staff treated them like long lost friends it was wonderful to see.
We will definitely be returning to this hotel and maybe even book next Christmas again.
Thank you to everyone at the Burlington Hotel.
All staff were brilliant from reception, bar staff, our waitress, and cleaning staff, everyone was so polite, helpful, and made our stay extra special.
The food was really good, if you were a large eater than maybe the portions were small, they were ideal for us, but I saw others request extras and they were always very accommodating.
The bar prices were good, the entertainment was not to our taste, but as everyone else was enjoying it, and it was our choice not to join in.
The hotel was very hot in places, but we understand that it was something they were trying to regulate.
Lots of the hotel had been refurbished due to the forced closure for weeks before our arrival, due to the hotel fire next door.
I will admit there was a musty smell in parts of the hotel but we understood they were drying out some rooms having water damage from the necessity of dousing the flames at the adjoining hotel. This did not ruin our stay.
Lots of people staying returned time after time and the staff treated them like long lost friends it was wonderful to see.
We will definitely be returning to this hotel and maybe even book next Christmas again.
Thank you to everyone at the Burlington Hotel.
Source: tripadvisor.co.uk
In January 2020, Tony36 said about Burlington Hotel
Just back from another very pleasant stay at one of our favourite hotels. Every time we go we find that something else has been added to our creature comforts. In our humble opinion the hotel has come a very long way indeed since our first visit back in 2006. Those who are complaining should have come in those days! We have never had an issue with any member of staff in all these years. You will never please all of the people all of the time and sadly it's too often the very few moaners who shout loudest. Congratulations to all, especially the regulars who have been on the team for ever and have coped admirably with the knock on effect from the disasterous event next door. Thank goodness the Burlington survived. See you again no doubt.
Source: tripadvisor.co.uk
In January 2020, Hazel Hewitt Howe said about Burlington Hotel
Hotel was warm, clean and staff were helpful, pleasant. Meals were varied with a good choice. Most of the guests were of a mature age but could certainly move when the dining room doors were opened. Day trip to Brighton included and I can recommend a visit to the Pavilion.
Source: tripadvisor.co.uk
In January 2020, George4851 said about Burlington Hotel
Went to the Burlington hotel with shearing's 13th December to meet up with my sister and brother in law for our Christmas get together they also booked in the hotel as well. We were a bit worried as to what we would find with the hotel next door having such a bad fire. We found that there had been some water damage to the far end of the hotel but it was closed off to the rest of the hotel. as usual all the staff were very helpful, food was of good standard and plentiful. we upgraded to a sea view room that was very clean and big. The entertainment was very good to. The man on Sunday evening, sorry can't remember his name, he was excellent and kept us laughing all night. We have been to this hotel many times to meet up with family and looking forward to return later this year. Highley recommend it
Source: tripadvisor.co.uk
In January 2020, O4178OFmichaelb said about Burlington Hotel
We stayed at this hotel on a weekend break with Shearings . When stepping off the bus the first thing we noticed were road barriers. This is because the hotel next door is burnt out, just a shell remaining. After checking in we took the lift to the 4th floor. (only one lift is working). It is the chattiest lift I have ever been in ,looks as if it has not been renovated since the hotel was built.We followed directions along the the floor creaking ,door squeaking ,corridor .When we finally got there it looked as though somebody had had a go with a jemmy to get in as the door jar was splintered with bear wood showing.However once inside the room it was clean ,tidy and warm and there were ample tea and coffee making provisions. The bathroom was fine with a shower over the bath but there was very little water pressure so the shower hardly worked. This was reported and two days later it did seem better.
The food was fine for mas catering but he wife was a little put off by the rent-a-kill boxes at the side of the table.
There is entertainment of some kind on every night ,and the resident host Mark works hard to make you relax and feel welcome . The bar prices are quite a bit higher than we are used to but I guess they have to make the money somewhere.
Even with all its faults we really enjoyed the weekend and it was excellent value for money.
The food was fine for mas catering but he wife was a little put off by the rent-a-kill boxes at the side of the table.
There is entertainment of some kind on every night ,and the resident host Mark works hard to make you relax and feel welcome . The bar prices are quite a bit higher than we are used to but I guess they have to make the money somewhere.
Even with all its faults we really enjoyed the weekend and it was excellent value for money.
Source: tripadvisor.co.uk