Local Reviews
In January 2020, 510Susie said about Burlington Hotel
My room 432 was pleasant and warm but the bathroom was best suited to a nimble stick insect as it was very narrow, the bath sides were high and there was little elbow room around the loo - I found it quite difficult to use.
The food was the usual Shearings offering. I generally enjoyed the meals but I found the Saturday night menu rather repetitive: soup,chicken wings, prawn and smoked salmon parfait/ chicken leg, seafood crumble, veg lasagne and a chef's special of pasta carbonara/ orange and lemon sponge, lemon tart, icecream or cheese&bix . See what I mean about seafood, chicken, pasta and lemon all cropping up more than once? Given that I don't like fish nor chicken on the bone, I thought that particular menu could have been better planned.
Tea and coffee after the meal seemed to be a well kept secret! Having stayed before, I went through to the coffee bar which was deserted apart from a staff member collecting something. On asking her if Shearings still did coffee after a meal, I was directed back to my table and advised that the waitress would fetch me one. The following evening, another guest saw me drinking coffee and I overheard them say that coffee was listed on the bottom of the menu - it was barely noticeable in white against a turquoise background right at the bottom of the page and on Sunday's menu it wasn't there at all!
This was my second visit to this well situated hotel. It was good value for money and Eastbourne is a lovely place so I will be returning.
The food was the usual Shearings offering. I generally enjoyed the meals but I found the Saturday night menu rather repetitive: soup,chicken wings, prawn and smoked salmon parfait/ chicken leg, seafood crumble, veg lasagne and a chef's special of pasta carbonara/ orange and lemon sponge, lemon tart, icecream or cheese&bix . See what I mean about seafood, chicken, pasta and lemon all cropping up more than once? Given that I don't like fish nor chicken on the bone, I thought that particular menu could have been better planned.
Tea and coffee after the meal seemed to be a well kept secret! Having stayed before, I went through to the coffee bar which was deserted apart from a staff member collecting something. On asking her if Shearings still did coffee after a meal, I was directed back to my table and advised that the waitress would fetch me one. The following evening, another guest saw me drinking coffee and I overheard them say that coffee was listed on the bottom of the menu - it was barely noticeable in white against a turquoise background right at the bottom of the page and on Sunday's menu it wasn't there at all!
This was my second visit to this well situated hotel. It was good value for money and Eastbourne is a lovely place so I will be returning.
Source: tripadvisor.co.uk
In January 2020, Lanzagal said about Burlington Hotel
Went on a Shearing's Holiday and can't fault this hotel. The food was definitely the best of any Shearing's I have stayed in. A table was allocated in the dining room and it was ours for the duration (do wish other Shearing's hotels would go back to this method). Had a snack one lunch time which was lovely and fresh and cooked to order.
Room 406 sea view upgrade was well worth the extra. Excellent view of the pier and waves rolling in.
All staff were very helpful and reception always manned, quick efficient book in. We couldn't have wished for a better driver - Kevin - who usually does the Midland tours.
Room 406 sea view upgrade was well worth the extra. Excellent view of the pier and waves rolling in.
All staff were very helpful and reception always manned, quick efficient book in. We couldn't have wished for a better driver - Kevin - who usually does the Midland tours.
Source: tripadvisor.co.uk
In January 2020, Linda W said about Burlington Hotel
We went here weekend before last and found the hotel very good. The dining room staff were excellent,very pleasant and smiling at all times, The food was good, very varied and piping hot. Location was good. Entertainment was fine .Rooms quite big and one of the best we have stayed in from Shearings. Our room was very warm and the only criticism I would have is that there didn't seem to be enough lifts to cope with the amount of guests. Room service was good also very friendly staff. Would recommend
Source: tripadvisor.co.uk
In January 2020, Lampwicke said about Burlington Hotel
Excellent hotel, with excellent staff. I went with Shearings with my wife and and two friends. The room was comfortable as was the bed. Meals were very good and promptly brought to our table. Empties were quickly removed by the lovely staff. My wife is Gluten and Lactose free and was catered for perfectly by the staff who understood the problem. Nothing was too much trouble. Entertainment was fairly good in the evening. Quite a few of us danced. We were in room 226 which had creaky floorboards lol. The shower was very good. Decor was fresh and clean as was the room. There is a lift to all floors. All in all a lovely experience, recommended.
Source: tripadvisor.co.uk
In January 2020, gunzle said about Burlington Hotel
Went with Shearings in Jan. hotel is fine, very hot room when I tried to open window it was completely jammed so told reception, was told the windows opened. A maintenance man came and he had a job opening it. Old hotels like this do warp so why make out it was me. Food not bad, soup watery sometimes and the turkey escalates were inedible, even the waitress said they were being sent back uneaten. These are budget holidays so can,t really complain to much about food as the chef has a fixed budget to work with. Room clean, beds comfy. Reception staff pleasant enough except one who thought he was superior so looked down his nose at the bus loads of peasants who turn up in his eyes. Trips out were good and the driver Kevin was very informative, he had so much knowledge of the area, and since we go on coach tours to see and hear about the UK it was a privilege to be on his coach. Would I go back to the Burlington maybe not as I don,t like being treated like a second class citizen.
Source: tripadvisor.co.uk
In January 2020, Maureen R said about Burlington Hotel
We had a 5 day break meeting up with friends. The Burlington is an old hotel and like most needs some tender care.
We had an upgraded room which was huge with huge bed and bathroom clean and comfy.
Staff helpful and always polite food good I’m vegetarian and if there wasn’t a dish I liked the salads were excellent.
We celebrated my friends husband’s birthday and pad extra in the night for steaks and fresh salmon it was superb ( I eat fish ) Good entertainment Mark is brilliant we need more like him in Shearings hotels.
Kevin our driver excellent with so much knowledge and enjoyed all the trips took the bus to Hastings for a day out.
We have stayed at the majestic many times but thought we would try the Burlington and great choice will be back again thank you all ...
We had an upgraded room which was huge with huge bed and bathroom clean and comfy.
Staff helpful and always polite food good I’m vegetarian and if there wasn’t a dish I liked the salads were excellent.
We celebrated my friends husband’s birthday and pad extra in the night for steaks and fresh salmon it was superb ( I eat fish ) Good entertainment Mark is brilliant we need more like him in Shearings hotels.
Kevin our driver excellent with so much knowledge and enjoyed all the trips took the bus to Hastings for a day out.
We have stayed at the majestic many times but thought we would try the Burlington and great choice will be back again thank you all ...
Source: tripadvisor.co.uk
In February 2020, Janet F said about Burlington Hotel
Although we have stayed before at this hotel we have never had the whole package of bed, breakfast and evening meal, we were impressed with food, all varied with an excellent choice and plenty of flavour. Every member of staff that we spoke to were friendly and helpful, but one member of staff from the restaurant really stood out for her consideration and attention in making our experience special, her name was Helga and it was a pleasure to meet her.
Source: tripadvisor.co.uk
In February 2020, Lez vill said about Burlington Hotel
Not one of shearings better hotels. Room and frontage of hotel very run down and dated. Bedding clean. Food ok but far from good. Entertainment good. Still value for money. Hotel hindered by claremont ruins from fire next door and limited access to burlington as a result
Source: tripadvisor.co.uk
In February 2020, Richard W said about Burlington Hotel
Went on Shearings coach holiday. The hotel has had some TLC due to the fire in the hotel next door, located on the sea front and a 15 minute walk to the main shopping area in Eastbourne, due to road closure in front of the hotel you need about to walk 15 minutes to get to a bus stop. As a single traveller i had a reasonably sized room with a good size bathroom. All the staff i came in contact with were excellent and were very efficient, felt really looked after at meal times and at the bar. On the negative and this is my opinion was the entertainment seemed dated and stuck in the 70's music put on for dancers seemed to be aimed at couples wanting to Rhumba/ foxtrot and no other type of dance music, this i found strange they didnt cater to other dance genres when only a handful of couples came out to do ballroom dancing. Dated act on the last night was midly amusing a good organ player but again dated comedy and music, atleast other Bay hotels i have been to try to cover more decades of music. This may be there target audience and this may put me off from returning here which is a shame as its the fronline staff that make this hotel a possible 5 star review but i marked it down for the entertainment.
Source: tripadvisor.co.uk
In February 2020, Valerie M said about Burlington Hotel
Just returned from a great week-end at the Burlington Hotel, Eastbourne on a Shearings coach trip. The hotel is very clean with good decor. Staff were very helpful and polite. I had a very nice single room which was very comfortable and nicely decorated.Food in the hotel was very good and with good service. We thoroughly enjoyed the entertainment each night while we were there, with a quiz each night and bingo on two nights. Debbie was very entertaining. The comedian on Saturday night was very funny and a lad named Andrew who entertained us with his singing on Sunday evening, was very good. Hotel is not far from the main shops. We had a really good time a and definitely will go back.
Source: tripadvisor.co.uk