Local Reviews
In January 2019, Barbara Cass said about Burlington Hotel
Lovely hotel and very friendly staff. Clean, good food and entertainment. Brilliant position on sea front opposite the pier. Lovely room with a sea view. Would come back again to Eastbourne. Pictures from my room and the pier.
Source: google.com
In May 2022, Drew Reid said about Burlington Hotel
Stayed here with the wife for our 35th wedding anniversary, the staff were superb, friendly and helpful, we had an upgrade to a superior room, which was fantastic, would definitely recommend staying here and the wife and I will be visiting again.
Source: google.com
In May 2022, Steve Thompson said about Burlington Hotel
Hotel bit dated, staff really friendly,clean, but the rooms were very hot, thought the heating was on.breakfast catered for everyone
Source: google.com
In January 2020, Pam Wilson said about Burlington Hotel
Staff very friendly and nothing too much trouble, rooms clean and all despite recent fire next door. Porter staff, Callum treated luggage with respect and Mark/evening entertainment very good. Coach driver very knowledgeable making holiday even more enjoyable. All this after adjacent fire and it being their first week open. My cousin and I have thoroughly enjoyed our 5 day stay through Shearings
Source: google.com
In January 2019, Carol Carter said about Burlington Hotel
I like the old hotels we stay at when we travel with Shearings the rooms are lovely, lounge bars and dining rooms are nice but the corridors could do with a bit of an upgrade. I know we only have to walk through the corridors to get to the cosy rooms but its 1st impressions. The staff at the hotels so far have all been lovely. Our waiter at the Burlington was lovely, thanks to him our mealtimes were nice and relaxed.
Source: google.com
In January 2019, angiesluck said about Burlington Hotel
Stayed here for 3 nites mid Jan 2019 and found it much better than some reviews we had read. Good location, clean, tidy and friendly staff. Rooms being updated slowly so when all finished will all be lovely.
Restaurant clean and tidy and staff helpful and friendly. Entertainment was ok. Bingo most nights.
Not sure how but did experience being glutened on Sunday evening (I am coeliac). After dinner we sat in lounge and my stomach slowly started to feel uncomfortable and started to bloat. I looked 6 months pregnant! I said to my brother and his wife "oh no not again this happened at the Melrose".
I was fine on the other two evenings so whether they cross contaminated or gave me something with gluten in I don't know.
I will from now on make sure I ask each evening that they are positive it's not been contaminated or contains gluten.
But it will not deter us from going back.
We had an issue with our room on arrival but got moved quickly to another as the first room smelt of cigarette smoke. Our new room was 136 but did experience on day of departure a person from room 237 got off on first floor and opened our room door with his key. He was just as shocked as I was. Told reception so hopefully that will get sorted. Just glad I was not undressed ☺
Restaurant clean and tidy and staff helpful and friendly. Entertainment was ok. Bingo most nights.
Not sure how but did experience being glutened on Sunday evening (I am coeliac). After dinner we sat in lounge and my stomach slowly started to feel uncomfortable and started to bloat. I looked 6 months pregnant! I said to my brother and his wife "oh no not again this happened at the Melrose".
I was fine on the other two evenings so whether they cross contaminated or gave me something with gluten in I don't know.
I will from now on make sure I ask each evening that they are positive it's not been contaminated or contains gluten.
But it will not deter us from going back.
We had an issue with our room on arrival but got moved quickly to another as the first room smelt of cigarette smoke. Our new room was 136 but did experience on day of departure a person from room 237 got off on first floor and opened our room door with his key. He was just as shocked as I was. Told reception so hopefully that will get sorted. Just glad I was not undressed ☺
Source: google.com
In January 2023, David Kissack said about Burlington Hotel
Excellent staff , excellent location, excellent value. I don’t know how anyone can pay the extremely low prices and complain about anything, it’s a bit dated but clean . If you want the Ritz pay the prices.
Source: google.com
In November 2021, Tish Harley said about Burlington Hotel
Great location, helpful smiley people looking after us. Due to windows being replaced and scaffolding in situ, we were upgraded to a superior sea view room. Win win. Thank you, loved the Burlington.
Source: google.com
In January 2019, Mary Childs said about Burlington Hotel
Unbearably hot, everywhere but mainly in our bedroom. There were hot pipes in the wall in our room that produced an unrelenting heat. All other sources of heat were turned off and the windows opened as far as they would go but it was hotter than in last summer's heatwave, the only difference being that then we had summer clothes but now, being December, we only had warm winter clothing with us. We had a fan eventually but that only seemed to circulate the hot air. The heat in the dining room was such that people were fanning themselves with the menus. The food was generally homely but good enough, although the tables were much too close together to have a private conversation. Other than that the hotel was comfortable, the Christmas decorations pretty and the position, on the sea front, near the pier and a short walk from the centre, was very good.
Source: google.com
In July 2021, nikki mohlmann said about Burlington Hotel
The most accommodating and friendly staff. The service was 5 star, from receptionist right through to all the restaurant staff. Right on the beach front with stunning views . The food was excellent and very generous portions.
Source: google.com