Local Reviews
In May 2022, Kirby Mcdaid said about Burlington Hotel
I went for a one night stay on a coach trip. Nice hotel and staff but 3 course food menu for our coach party was aweful. It was very basic, the food looked like it had been sitting on a hot plate and looked dry up. I didn't even order from the menu and I walked out and went elsewhere. Breakfast was good though.
Source: google.com
In August 2022, Vanessa Moyes said about Burlington Hotel
Lovely location.. but wasnt impressed with staff at reception when we arrived..was ignored at first then she just carried on eating while her and lad booked us in, neither of them friendly or welcoming. Lovely old building but in desperate need of painting and cleaning up... would be nice to have seen old pictures and history of the place in the foyer. Amazing breakfast.. so much to choose from and tasted delicious.
Source: google.com
In March 2023, Maria Vinall said about Burlington Hotel
A friendly welcome from the receptionist, an upgrade to a spacious room with a large bathroom and view of the pier, a coffee machine as well as a kettle, ample breakfast with lovely staff, superb location with the beach across the road and plenty of good restaurants on the doorstep.
Source: google.com
In June 2022, Ru Ru said about Burlington Hotel
Perfect location. Booked a superior sea view room for a reasonable price. The view was first class, and the room was a lovely size with the high ceilings. The room and ensuite was clean and presentable. Nice selection of condiments in the room.
Only negative things I would say is the decor elsewhere in the hotel were a little run down/outdated and could do with some paint and new carpets but all was clean. It's an old building with alot of character, so there was alot of creaking - we were woken early in the morning by the guests in the upstairs room moving around and creaking the floorboards. No fault of theirs of course but something to keep in mind if you are a light sleeper.
Overall a nice hotel for a short break right next to the sea, pier and all the local shops and restaurants you could ask for. Staff were all very kind and friendly, nothing seemed too much trouble. Of course I can only speak for the superior room so have no idea what the standard rooms were like. I would return there if visiting Eastbourne again.
Only negative things I would say is the decor elsewhere in the hotel were a little run down/outdated and could do with some paint and new carpets but all was clean. It's an old building with alot of character, so there was alot of creaking - we were woken early in the morning by the guests in the upstairs room moving around and creaking the floorboards. No fault of theirs of course but something to keep in mind if you are a light sleeper.
Overall a nice hotel for a short break right next to the sea, pier and all the local shops and restaurants you could ask for. Staff were all very kind and friendly, nothing seemed too much trouble. Of course I can only speak for the superior room so have no idea what the standard rooms were like. I would return there if visiting Eastbourne again.
Source: google.com
In August 2023, Heather Nye said about Burlington Hotel
Building old and needs some tiding up
Staff nice and friendly and helpful
Would be nice to have fresh tea and coffee at breakfast
Staff nice and friendly and helpful
Would be nice to have fresh tea and coffee at breakfast
Source: google.com
In September 2023, gary draper said about Burlington Hotel
Friendly staff.
Parts are in need of updating ( decorating carpets etc.)
All in all comfortable pleasant stay
Parts are in need of updating ( decorating carpets etc.)
All in all comfortable pleasant stay
Source: google.com
In May 2023, Anthony Cook said about Burlington Hotel
Room I had had a sea view and was great, the bathroom was a bit narrow but didn't cause me any issues. Breakfast was great.
Source: google.com
In October 2023, georgina downings said about Burlington Hotel
Lovely Hotel. Great location. Staff all super.
Source: google.com
In January 2023, Aimee Mc Gonigle said about Burlington Hotel
We arrived in the burlington on Monday 2nd Jan and was staying to Fri 6th Jan 2023, on arrival we went to the desk to check in and was met with a foreign speaking fella who asked my name and handed me a key for room no 118, all he said was 1st floor, turn right out of lift. I stood a second and said what about breakfast can we pay for breakfast or what way does it work he looked to a well dressed man at reception who answered us then he continued to have a semi heated conversation with the well Dressed Man who was seemed to be the hotel manager while we were baffled as I've never entered a hotel ever and not told all information ie breakfast, wi fi etc it was like he couldn't wait to get rid of us to have this heated discussion as he seemed quite stressed.
We made our way into the old lift, floor one and proceeded to try find room 118 and it was at the very end of the corridor.
On initial look on opening the door it seemed really basic and clean, 5 mins into looking about the room... It was disgusting! Bathroom was full of damp, the window in the bathroom was covered in black spots of damp, roller blind covering the bathroom window, by the way was a normal plain window pane which was overlooking the main road and paths so everyone outside could see you, no frosted glass as bathrooms normally have and the blind didn't even roll up it was broke. The bath was full of black damp, the toilet hadn't seen bleach in months either and there was no radiator or Towel dryin radiator in the bathroom and it was so cold.
The main window in the room which faced Harry Ramsdens restaurant was covered in mould aswell and one blackout curtain was ripped so bad one side wasn't blacked out at all, the cobwebs hanging from the walls was disgusting.... this room hadn't been looked at or cleaned in months!
My partner started coughing all Night so in the morning I went downstairs and asked was it possible for a change of room, the foreign speaking fella was again on the desk with the manager behind him on a computer, the fella said instantly we are pretty fully booked ( which was a lie as before I headed the desk I tried to booked 10 rooms with no problem at all!!) and asked why we wanted to change.... My reply was the room is disgusting, minging! The manager on the computer instantly said ' give them room 218' so we went straight away to look at the room and omg what a breath of fresh air this room was, a complete different room clean with a coffee pod maker and a bigger TV, and a beautiful view of the pier and the sea! And no mould!
We stayed in the new room from Tues to Fri and not once did a cleaner come in or replenish out towels or our teas coffees sugar and milks! No fresh towels even left at the door and to be honest the cleaners weren't about everyday but seemed to be a few about the Friday when we were leaving.( weekends prob busier)
I visited the reception desk a time during our stay to ask for a lend of a hairdryer and was met with the foreign speaking fella again who was on his own, he dealt with me fine but seemed so agitated and stressed, there was a Chinese man tryin to check in just before me and the receptionist was so blunt and angry with him as the Chinese man couldn't speak English he gave him a key told him floor 1 and that was it.... When I was on my way bk to my room I met the Chinese man who was so confused and scared looking trying to find his room I helped him to his room. In my experience of hotels I'm afraid this one receptionist is nowhere near a people person at all, the job just isn't for him.
The room we were changed to was a superior double and it was lovely, the manager was really helpful and accommodating towards us and yes if we were to visit again I'd defo book room 218 again.
The burlington is in a great prime location, great sea views and yes it's an old hotel but the whole hotel needs a wee bitta work done
We made our way into the old lift, floor one and proceeded to try find room 118 and it was at the very end of the corridor.
On initial look on opening the door it seemed really basic and clean, 5 mins into looking about the room... It was disgusting! Bathroom was full of damp, the window in the bathroom was covered in black spots of damp, roller blind covering the bathroom window, by the way was a normal plain window pane which was overlooking the main road and paths so everyone outside could see you, no frosted glass as bathrooms normally have and the blind didn't even roll up it was broke. The bath was full of black damp, the toilet hadn't seen bleach in months either and there was no radiator or Towel dryin radiator in the bathroom and it was so cold.
The main window in the room which faced Harry Ramsdens restaurant was covered in mould aswell and one blackout curtain was ripped so bad one side wasn't blacked out at all, the cobwebs hanging from the walls was disgusting.... this room hadn't been looked at or cleaned in months!
My partner started coughing all Night so in the morning I went downstairs and asked was it possible for a change of room, the foreign speaking fella was again on the desk with the manager behind him on a computer, the fella said instantly we are pretty fully booked ( which was a lie as before I headed the desk I tried to booked 10 rooms with no problem at all!!) and asked why we wanted to change.... My reply was the room is disgusting, minging! The manager on the computer instantly said ' give them room 218' so we went straight away to look at the room and omg what a breath of fresh air this room was, a complete different room clean with a coffee pod maker and a bigger TV, and a beautiful view of the pier and the sea! And no mould!
We stayed in the new room from Tues to Fri and not once did a cleaner come in or replenish out towels or our teas coffees sugar and milks! No fresh towels even left at the door and to be honest the cleaners weren't about everyday but seemed to be a few about the Friday when we were leaving.( weekends prob busier)
I visited the reception desk a time during our stay to ask for a lend of a hairdryer and was met with the foreign speaking fella again who was on his own, he dealt with me fine but seemed so agitated and stressed, there was a Chinese man tryin to check in just before me and the receptionist was so blunt and angry with him as the Chinese man couldn't speak English he gave him a key told him floor 1 and that was it.... When I was on my way bk to my room I met the Chinese man who was so confused and scared looking trying to find his room I helped him to his room. In my experience of hotels I'm afraid this one receptionist is nowhere near a people person at all, the job just isn't for him.
The room we were changed to was a superior double and it was lovely, the manager was really helpful and accommodating towards us and yes if we were to visit again I'd defo book room 218 again.
The burlington is in a great prime location, great sea views and yes it's an old hotel but the whole hotel needs a wee bitta work done
Source: google.com
In November 2022, Emily Rodd said about Burlington Hotel
Right on the seafront, nice bar well priced and a great atmosphere. Only problem was our room was next to the lift so we could here them all morning and evening. Staff were very friendly and entertainment was good fun.
Source: google.com